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The Bay Hotel

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The Bay Hotel
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969 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Guildford, United Kingdom
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed yesterday NEW

A tired property. Somewhat pretentious. Could be amazing. Management are totally lacking and invisible. The effect is clear as staff, however personally capable and pleasant, are clearly under trained and totally unsupervised. In the case, for example, of the breakfast room, they make Faulty Towers look like the A team. Some wonderful aspects, unbeatable location, but a tired, fun, potentially... More 

Helpful?
Thank ErrolFarnham
Ireland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Great location right on the beach with two lovely pools. Very nice bar call traders with a brilliant bar man called Camilo who was very friendly and looked after us. Major disappointment is that at breakfast they have a tipping jar which at breakfast table which is annoying as you have to carry change with you, also charging for nespresso... More 

Helpful?
Thank Alan D
St Albans
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW

My wife and I spent 4 nights at The Bay Hotel and really were impressed. We had a mountain view bedroom to see the ever changing colours of Table Mountain. The beach front views were also spectacular. Good service, lovely spacious, well appointed bedroom. We ate in the Bistro which was fine.Good breakfasts. Our only negative observation was the shower... More 

Helpful?
Thank StAlbansExplorer
Luxembourg
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

Best possible location Great sundeck Sundowners! Private parking But... Much staff lacks care and possibly supervision and training - apart for doormen and parking, who are amazing, while the breakfast team appears rather disorganized Room a little dark, bathroom slightly outdated Free wifi - limited to 250mb/day - a joke in 2016 ! Hotel could be really great, but the... More 

Helpful?
1 Thank Claude H
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Good day Claude H Thank you for your comments, I can understand your feelings with regards to staff and assure you that training is constantly on going while standards and expectations are updated, please rest assured that we strive to have the team as up to date as possible, I hope that you will see the difference when you next... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The hotel was absolutely beautiful with friendly staff and a great location, however, my room experience was not the best. I was booked in for 2 weeks for a work conference and was placed near the breakfast room, public toilets & the upstairs bar (to the left of my room) and the public walkway (to the right of my room).... More 

Helpful?
1 Thank akkeates
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Good Day akkeates I would love for you to contact me directly regarding the room as I cannot tell the room number from your comments. There are no offices located near the bistro kitchen, nor would there be plates. I would truly like to narrow these locales down so that I may properly investigate and instruct our teams near the... More 

Monrovia, Liberia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

For the cost, you expect something a bit special to feel as if you are giving yourself a real treat. On the positive side, the rooms are spacious - we had a mountain view at the back of the hotel - and most of the staff are friendly. The hotel is clean, vintage motorbikes on many floors and lovely robes... More 

Helpful?
1 Thank 40janer63
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Good Day 40janer63 Thank you for your feedback regarding your stay although I must say that I am disappointed my team did not invite you to the Moet Chandon launch. I am sure you would have enjoyed it. I will have a discussion with my chef's regarding a vegetarian option on the breakfast a' la carte menu, while I have... More 

Beirut, Lebanon
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Definitely a place to consider if you're planning to visit Cape Town. In the heart of Camp's bay and facing the beach, this hotel has rooms with a view on table mountain or on camp's bay beach. Staff is very friendly and service is great. Rooms are big. They make you pay for the internet which is not great as... More 

Helpful?
Thank Chrissharb
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Good Afternoon Chrissharb Thank you for your kind comments. We are very fortunate to have such spectacular views, and the friendliness of our team shows how much we appreciate it. I understand your feelings on the internet and it is something we will be looking at in the near future. Warm regards James More 

Northern Ireland, United Kingdom
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 weeks ago

Just spent 1 night here mid October and we were sorry that we hadn't booked for longer. Prime location directly facing the lovely beach. We were in a superior sea view room which was well worth paying the extra supplement. The room was spacious with a separate seating area and furnished balcony looking out to the bay. Shortly after arrival... More 

Helpful?
Thank 54JCL
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Good Afternoon 54JCL Only 1 night, what a shame. You did not have time to enjoy Camps Bay to it's fullest. I am sure you would have had a fantastic time. Perhaps we will be able to host you with us for a longer period on your next visit. I will discuss the noise from the other room doors with... More 

Nottingham
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

The rooms at the Bay Hotel are lovely and spacious - mine had a separate seating area and also a balcony overlooking the pool. Breakfast is taken in an area of the hotel with a stunning view of the sea and provided the usual wide range of options including both a buffet and a cooked-to-order menu. My only issue was... More 

Helpful?
Thank Madge04
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Good Afternoon Madge04 Thank you so much for your feedback. I'm glad that you found our rooms to be enjoyable and your are right about this wonderful view we have. I am sorry that we were limited with regards to vegetarian items, but as you found we are flexible when it comes to satisfying the needs of our guests. However,... More 

Boston
Level Contributor
6 reviews
Reviewed 4 weeks ago

My mom and I were looking for a comfortable, scenic place to unwind after an 18-hour journey, but with flexible options for day activities and evening dining. The Bay Hotel and Camps Bay area were the perfect choice! The manager upgraded us to sea-facing rooms as part of their late-August special, and we could hear the waves crashing on the... More 

Helpful?
Thank Julie G
JamesMLivingstone, Manager at The Bay Hotel, responded to this review

Dear Julie G I am glad that you enjoyed your visit with us, but wish that we could have accommodated you in our excellent spa with it being so wonderful is that it is extremely advance bookings are essential to ensure that you are taken care of. Hopefully on your next stop over with us we will be able to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 

Additional Information about The Bay Hotel

Address: 69 Victoria Road, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Price Range: ₹ 17,524 - ₹ 44,866 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town
Hotel Style:
#3 Spa Hotel in Camps Bay
#5 On the Beach Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#6 Luxury Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
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Questions & Answers

Here's what travellers have asked, with answers from The Bay Hotel staff and other travellers.
6 questions
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Questions? Get answers from The Bay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea facing room”
 of 5 bubbles 755aland, 2 Dec 2016 | Read review
“I think we had room 415 , 4th floor,which had a mountain view. It does overlook a bowling green, tennis courts but no issues.”
 of 5 bubbles StAlbansExplorer, 29 Nov 2016 | Read review
“The choice is mountain or sea view - if possible, ask for the latter but there is likely to be a surcharge.”
 of 5 bubbles 40janer63, 23 Nov 2016 | Read review
“Consider upgrading to a sea view room.”
 of 5 bubbles 54JCL, 9 Nov 2016 | Read review
“Ask for a room on the 1st floor in the main building, which is set back from the street level.”
  • Evening view from the balcony on the 1st floor
 of 5 bubbles Breaker1, 22 Oct 2016 | Read review
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