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The Crystal

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150 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Bucharest
Reviewed 24 February 2014

If you are travelling alone, as I was you will think twice before booking, as it's a bit expensive. Biggest surprise was no internet in the room - the only hotspot was around reception, so people would have to stand in the garage/parking to browse, make further travel arrangements, make calls (instead of making them from the pool...) or check...

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Helpful?
Thank olyvine
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Olyvine Thank you for your review. We are in the process of upgrading our WiFi coverage, signal strength and quality. Alternatively we do have a guest computer at reception that is complimentary and a 3G dongle as back up for the interim. We appreciate the feedback with regards to the doors and windows and will most definitely look at...

Plymouth, United Kingdom
Reviewed 21 February 2014

The Crystal is in a great position with easy access to the buzz of Camps Bay but far enough away to be quiet and peaceful. The staff are exceptionally efficient and friendly. The views from the apartments are lovely and, during our stay, the swimming pool did not get too busy. It is close enough to the centre of Cape...

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Helpful?
1Thank Hilary T
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Hilary It was lovely to have you and your husband with us at The Crystal. Thank you for your review. We hope to have you with us again next year. Kind Regards Chantel Wessels

Thame, United Kingdom
Reviewed 18 February 2014

Beautifully clean, spacious and luxurious self catering apartments overlooking Camps Bay. The views can't be beaten therefore The Crystal is a healthy climb back up from the ocean, but for the less adventurous a courtesy service is available from sister hotels of the Village & Life Group. The staff are attentive and very friendly, so a tremendous place to stay...

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Helpful?
Thank Ray H
Port Elizabeth, South Africa
Reviewed 12 February 2014

My company has attended a show in Cape Town for the past 3 years and my colleagues and I have stayed in The Crystal each and every time. Each year, our experience was more pleasant. This self catering establishment is luxurious, stylish, comfortable, ultra modern and serviced daily. The view from your balcony just blows you away. It is close...

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Helpful?
1Thank Etienne R
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Ettiene R Thank you for taking the time to write this review. It is always an honor for us to welcome back our return guests and to receive such positive feedback. Kind Regards Chantel Wessels

Glasgow, United Kingdom
Reviewed 22 January 2014

My 2nd stay at The Crystal was every bit as good as 1st visit and I'll certainly return again. Beautifully modern ,clean well maintained accomodation in a fantastic location with stunning views of ocean and 12 Apostles mountain range. Absolutely everything you would require for duration of stay is provded for at these serviced apartments. Set in a very quiet...

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Helpful?
1Thank 220JAMESM
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear 220JamesSM Thank you for you for lovely review. We are delighted to hear that you yet again had a memorable stay at The Crystal Apartments. We look forward to welcoming you back for your 3rd visit soon. Kind Regards Chantel Wessels

Luneburg, Germany
Reviewed 11 January 2014

We were a couple of 4 grown-ups and we spended time with friends and family in Camps Bay, The appartment was great, just to the point that the cleaning could have been better, but otherwise pool and service was great. The staff went out of their way to please us. Location very secured, had problems to get to pool

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Helpful?
Thank Ellen L
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Ellen L Thank you for your review. I will appreciate it if you can email me more detailed feedback with regards to the housekeeping service. We are in the process of upgrading some of our common area signage including directional signage to the pool. We hope to see you again in the near future. Kind Regards Chantel Wessels manager@campsbaycollection.com

Rugeley, United Kingdom
Reviewed 24 December 2013

Dial a Flight arranged these apartments for a 10 day stay in December 2013, the apartment has everything required for self catering, well situated with outstanding views of the sea and mountains at camps bay. The property was in excellent condition clean and well cared for. The staff where more than friendly, helpful nothing was to much trouble. We had...

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Helpful?
Thank Roydw1944
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Rody W Thank you for your wonderful review. We are delighted to know that you enjoyed your stay. Please note that we are aware of the WIFI problems and we are in the process of changing suppliers that will hopefully solve the current intermittent issues. Alternatively we have 3G cards at reception that can only be used on laptops...

Reviewed 21 November 2013 via mobile

We had room 309 magnificent views big two bed apartment ... A few teething problems all sorted by reception which as a location is a sham in the car park in a dingy area.. Points to note 1- to pay for wifi is riddiculous when every single cafe/ restaurant offers it for free .. Makes it feel a rip off...

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Helpful?
Thank Jeffybaby
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Jeffy Baby As mentioned in previous review the reception is located in the basement for easy access to parking, lobbies, security and lifts. 1. We do provide complimentary WIFI but unfortunately only in our reception area. 2. I apologize that the complimentary shuttle service was not communicated to you. This service is subject to availability and is not always...

UK
Reviewed 10 November 2013

We stayed in a 1 bedroom apartment for 3 nights, upon arriving late due to flight delays the receptionist waited and assisted us with our baggage. The apartment was in immaculate condition and had all necessary items to be self sufficient including washer and tumble drier. the apartment is 10 minutes from table mountain and 5 minutes drive to the...

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Helpful?
Thank RT1200
Croydon, United Kingdom
Reviewed 4 November 2013

As a family of four, we stayed in a split level two bedroom apartment for three nights. The cleanliness and facilities offered could not be faulted. The reception staff were ever ready to assist with any queries throughout our stay, they even allowed us to check our bags in prior to our listed arrival time. The views from the apartment...

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Helpful?
1Thank Tony C
TheCrystalCampsBay, General Manager at The Crystal, responded to this review

Dear Tony C Thank you for taking the time to write your review. As suggested to previous guests I recommend that all your grocery shopping should be done in town as there are also no liquor stores in Camps Bay. Alternatively we do have a service to guests called personalized shopping where we can shop on your behalf and have...

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Amenities

Highlights
  • Free Parking
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Panoramic views of the Atlantic and spectacular sunsets are the order at The Crystal, architecturally stunning apartments in one of the world's premier scenic settings. With easy access in and out of Camps Bay, these luxurious, fully serviced apartments afford a choice of outstanding accommodation from modern studio and two-bedroom apartments through to captivating loft and three bedroom apartments, all well-appointed and designed for the ultimate in comfort and style. Two swimming pools on an expansive terrace provide refreshing dips and sun-soaked relaxation while contemplating the delights of splendid ocean views. ... more   less 

Additional Information about The Crystal

Address: 35 Medburn Road, Camps Bay 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Camps Bay
Price Range: ₹ 10,582 - ₹ 20,960 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crystal 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
The Crystal Camps Bay, Cape Town
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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend rooms 201 202 301 302”
 of 5 bubbles northumbrian2015, 30 Nov 2016 | Read review
“This is a 2 bedroom luxury appartment so cost is slightly higher than mid range.”
 of 5 bubbles dav3com, 6 Nov 2016 | Read review
“All apartments have sea view.”
 of 5 bubbles Malloy2016, 20 Aug 2016 | Read review
“Don't go there if you need to do any internet or emails - system is too slow”
 of 5 bubbles deborahtT1109DZ, 21 Apr 2016 | Read review
“Rooms on the ground floor mean easy access to the Pools, those higher up are quieter”
 of 5 bubbles Join8, 9 Mar 2016 | Read review
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