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Ellerman House

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229 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Halifax, Canada
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 April 2015

My expectations were sky-high (with a brooding sense of "could it really be THAT nice"), bearing in mind the price-label that comes with it. Well, I have to say that Ellerman House exceeded those expectations. My idea of the perfect hotel/house, with stunning art, service that would be hard to beat, lovely gardens and such fantastic attention to detail. The... More 

Helpful?
Thank Janus S
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Janus S Thank you for taking the time to write this lovely review of your stay at Ellerman House. We are delighted to hear you had such a wonderful experience and took time to appreciate the wine, art and gardens we offer our guests. We will pass your comments to the Doug, Fabrice, Ella and Manny and ensure they... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 April 2015 via mobile

Without a doubt the most exclusive of Cape Town's hotel offerings, Ellerman House stands apart. It is a very "grown up" property - private, sophisticated, and targeting a highly discerning clientele. Service is excellent: courteous, attentive, but personable at the same time. The main house is classic in style, very comfortable... the feel is of being in a beautiful private... More 

Helpful?
Thank MarisLL2015
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Thank you so much for taking the time to review your stay at Ellerman House during April. We are proud of the excellent service, cuisine and wine we offer our guests and we are delighted to hear you enjoyed every aspect of Ellerman House. We hope to welcome you back to your new home away from home in the near... More 

Milwaukee, Wisconsin
2 reviews
Reviewed 14 April 2015

The enjoyment of staying at the Ellerman House. Staff, location, views, food and all around relaxation factor. As an avid traveler, I can honestly say the Ellerman House is the best I've stayed. Already planning a future visit. Also, after reading reviews from previous travelers, it's dawned that some individuals are truly never happy. I wouldn't change a thing pertaining... More 

Helpful?
Thank Jon D
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Jon D Thank you so much for taking the time to review Ellerman House after your recent stay. We are delighted to hear you spent the time relaxing on the property and that you enjoyed the view and cuisine we offer our guests. We will pass your comments to all our staff and ensure they are aware of the... More 

Linlithgow, United Kingdom
Level Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 22 March 2015

My husband and I have just returned from Ellerman, where we were taking part in the cycle race. I would love to say that our stay was as perfect as the previous two but I'm afraid the Ellerman is having some 'teething' problems with new staff. I have dealt with my complaints privately, but the hotel still remains one of... More 

Helpful?
Thank Gingersheep
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Gingersheep Thank you for taking the time to review your stay at Ellerman House during the cycle race in Cape Town. We are really disappointed in your recent experience and I do apologise that the last stay was not as wonderful as the previous two. Thank you once again for discussing the situation with me. We are doing our... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2015

We stayed two nights in this lovely hotel. The attention from all the staff, food atmosphere and decor are quite superb, and there is plenty of space to enjoy the incredible views, not to mention the art collection We were upgraded to a room with a panoramic view which also enhanced the stay. All the best rooms overlook the gardens... More 

Helpful?
Thank hazel031
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Hazel031 Thank you so much for taking the time to review your stay at Ellerman House. We are delighted to hear you enjoyed the art collection and the room you had during your stay. We would like to apologise for the experience you had when leaving the hotel regarding the changing facilities. We are really sorry that you had... More 

Northampton
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 March 2015

A 5 day stay at Villa 2 Ellerman House was the perfect end to a wonderful trip to South Africa. After a hectic time on safari, and wine tasting in Franschoek, the beautiful modern villa, with views over Sea Point was just what we needed. Our chef Rob provided excellent meals, with his assistant Merlin helping out with all arrangements.... More 

Helpful?
1 Thank jeanoNorthampton
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear jeanoNorthampton We appreciate the time you have taken to review Ellerman House and we are very pleased to hear you had such a wonderful stay in Villa Two. We take pride in the art collection and our Contemporary Art Gallery and it is always very rewarding to know our guests enjoy the art collection. We hope to welcome you... More 

Palma de Mallorca, Spain
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 6 March 2015

My husband and I have just returned from a four night stay in what was our favourite hotel in the world. Rooms, service, great staff and attention to detail were the hotel's hallmarks. This was our 6th stay here (over three years). My experience this time was disappointing for the following reasons: 1. Previously our check in was friendly and... More 

Helpful?
1 Thank teech99
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Teech99 I am terribly sorry about the unpleasant experience during your recent stay at Ellerman House. It is always very sad to learn of the disappointment from guests who have previously very much enjoyed their time with us. We are always striving to perfect every guest's stay and use all feedback as something that we can learn by. I... More 

Grays Thurrock, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 February 2015 via mobile

Staying here is a real experience the staff are exceptional the food is the best I have had in any country the whole place is fantastic the only place I would stay in Cape Town the views of the ocean are awesome and would thoroughly recommend it's not cheap but what is when you have quality like this a must... More 

Helpful?
Thank steve p
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Steve P At Ellerman House, guests will always be our number one priority and we are very happy to hear you had such a good stay during your visit to Cape Town. The are very proud of the view, cuisine, service, wine and art we offer our guests and to receive such lovely feedback is always rewarding. We would... More 

Surrey, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 February 2015

We have just returned from 3 nights at Ellerman House. The first thing that you see when you enter the front door is the amazing art collection which line the walls of this wonderful house. The rooms are comfortable, many have great views and hotel facilities are good. They make a special point around the wine cellar, which we sampled.... More 

Helpful?
Thank dudleyfields
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Dudleyfields Thank you for taking the time to write the review of your stay at Ellerman House in February. One of our biggest passion at Ellerman House is art and wine and we are very happy that you have experienced it with us. We have noted your comments regarding the staff and we will be sure to follow up... More 

Stockholm, Sweden
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 7 February 2015

My husband and I stayed here for 3 nights and I will say it's everything I want from a luxury hotel..oops.. SORRY Ella..home away from home... Sam, one of the skilled drivers picked us up in the Audi at the airport and told us everything he knew about the areas we passed on our way to Ellerman House. The room:... More 

Helpful?
1 Thank carpediemgolfer
EllermanCapeTown, General Manager at Ellerman House, responded to this review

Dear Carpediemgolfer We are very happy to hear you enjoyed your stay at Ellerman House and we would like to thank you for taking the time to write this lovely review. Ellerman House is often seen as a home away from home and we are happy that you experienced it in the same way. Our restaurant, wine and views are... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ellerman House commands spectacular views over the Atlantic Ocean. Professional and charming staff plus a remarkable art & wine collection leave guests breathless. Consisting of 9 bedrooms and 2 suites in the House, and the neighboring contemporary Villa and Spa, the property embodies the best in South African hospitality in true Relais & Chateaux style. Ellerman House is the place to stay in Africa’s fair Cape. ... more   less 

Additional Information about Ellerman House

Address: 180 Kloof Road | Cape Town, Bantry Bay 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Bantry Bay
Price Range: ₹ 39,395 - ₹ 1,17,639 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ellerman House 5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Ellerman House Hotel Bantry Bay
Ellerman Hotel Cape Town
Ellerman House Cape Town/Bantry Bay
Hotel Style:
#1 On the Beach Hotel in Bantry Bay
#1 Spa Hotel in Bantry Bay
#2 Luxury Hotel in Bantry Bay
#2 Romantic Hotel in Bantry Bay
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Questions & Answers

Here's what travellers have asked, with answers from Ellerman House staff and other travellers.
4 questions
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Questions? Get answers from Ellerman House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The House Rooms all have great views of the Bay and from what we could see all looked amazing.”
 of 5 bubbles AilsaF972, 31 Oct 2016 | Read review
“Every room in this 18 room property is divine. ”
 of 5 bubbles bruceandkim, 22 Oct 2016 | Read review
“Above the pool”
 of 5 bubbles potrero71, 18 Oct 2016 | Read review
“stairs to climb to our suite but it was worth it....incredible views and fabulous suite. Ask for the Ellerman Suite.”
 of 5 bubbles 821dianeg, 12 Oct 2016 | Read review
“One of the deluxe rooms with terrace”
 of 5 bubbles RCBLHKG, 6 Oct 2016 | Read review
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