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Cascades, Sun City

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Traveller (407)
Room & Suite (310)
Dining (87)
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Overview
  • Excellent29%
  • Very good35%
  • Average19%
  • Poor9%
  • Terrible8%
Travellers talk about
“golf course”(55 reviews)
“gary player”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (691)
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173
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117
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1 - 5 of 602 reviews
Reviewed 3 days ago

I only stayed for one night but was impressed. The check in went smoothly and the staff was professional and friendly. The room was spacious and clean. The view from the window (on the 9th floor) was spectacular. Especially early morning before dawn with the...More

Thank Renate V
Reviewed 2 weeks ago

My first impression was not good. It looked very old property and really is. May be one of the first hotel of sun city. Nothing is modern about this hotel. Heritage type rooms, noisy lifts and smelly corridors. To enjoy this hotel you need to...More

1  Thank Ravindergarsa
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 2 weeks ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 3 weeks ago via mobile

Over rated and not up to standard. We got woken by baboons plundering the next door room at 5:30 am because a widow in the passage could not close because of a broken clip. Transport between the hotel and casino was shocking - virtually nonexistent....More

2  Thank Johan F
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 3 weeks ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 10 May 2018 via mobile

Loved the whole experience from arrival, checkin the stay and departure. Staff are friendly and over enthusiastic to help. Rooms are well equipped and spacious. Lovely views and lots to do in the area. Breakfast - tables weren’t set up properly on arrival and cutlery...More

Thank craigwW9764ZH
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 12 May 2018

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 7 May 2018 via mobile

We stayed at the Cascades for the Sun City triathlon. The facilities are older, but clean and in working order (the refurbishment will start shortly). On arrival we had an issue with our room, but Mike and his staff solved this within 10 minutes. The...More

Thank piemansa
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 12 May 2018

Thank you for the comment and to thank you for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Please advised that I have passed the wonderful news to the team and once again thank you for...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 206 - US$ 428 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 206 - US$ 428 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (407)
Room & Suite (310)
Dining (87)
Pool & Beach (48)
Amenities (144)
Family and Play Areas (6)
Questions & Answers
Ask a question
Shirelle V
6 June 2018|
Answer
Response from 1Francois1 | Reviewed this property |
Hi we had a king size bed in the room but email the hotel and ask for a king size bed.
1
Vote
Keith G
12 March 2018|
AnswerShow all 2 answers
Response from Mike M | Property representative |
Good Day Kindly bring a universal plug as most of our international travelers are using it.
0
Votes
Keith G
12 March 2018|
AnswerShow all 4 answers
Response from sunint | Property representative |
Good Day, The Sun Cascades Hotel does not have universal power points. You may request an adapter upon check in. Yes, it is the M Type plug which has 3 prongs. Regards, Sun Share
1
Vote
Room Tips
"Higher floor facing over the pool"
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"choose corner room with above 8th floor"
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"Like all hotels try to obtain a floor with a view"
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"High floors to the rear have great view of the gardens"
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