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Cascades, Sun City

Traveller (438)
360
Panoramas (21)
Traveller (438)
360
Panoramas (21)
Dining (89)
Overview
Sun City Road Sun City Resort, Sun City 0316 South Africa See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (741)
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1 - 5 of 649 reviews
Reviewed today

we were a group of 25 people including lots of children. everybody really liked the hotel it is very close to the center of sun city - only have to take the escalator. the pools are great and breakfast is very good.

Date of stay: December 2018
Thank erez64
Reviewed 1 week ago

This place is absolutely shocking. Firstly they triple debit my account for one of the 3 rooms booked and take over 10days to return my money and their only response was, sorry! The staff had the worst attitude and the service was appalling! I can't...More

Date of stay: December 2018
1  Thank shanrog
Response from MikeM9825, Guest Relations Manager at Cascades, Sun CityResponded 3 days ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 2 weeks ago via mobile

The rooms are a bit dated and could do with an upgrade. The hotel itself had a made over in reception which looks great. The Service was good for the check in and check out and the breakfast was excellent.More

Date of stay: July 2018
1  Thank 5StarSimi
Response from MikeM9825, Guest Relations Manager at Cascades, Sun CityResponded 1 week ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 3 weeks ago via mobile

We checked in to Cascades with Hugh expectations of hospitality. But we had a terrible experience with mosquitoes in our room. We talked about the same at the reception. They were unanswerable for the same. And also they showed no concern. We had to wait...More

Date of stay: November 2018
2  Thank aky1983
Response from MikeM9825, Guest Relations Manager at Cascades, Sun CityResponded 3 weeks ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 3 weeks ago via mobile

I am horrified at what we offer to tourists. As a proud South African I am disgusted at this as a venue. I keep on thinking about that disaster hotel reality show. This is it! Firstly I am not a Sun City fan. I got...More

Date of stay: November 2018
1  Thank GlyndaK
Response from MikeM9825, Guest Relations Manager at Cascades, Sun CityResponded 3 weeks ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

View more reviews
About
Description
Tumbling water flowing through a tropical forest gives The Cascades hotel in South Africa its name and firmly positions it as one of the most sought-after Sun City accommodation destinations. Experience the romance of More the elegant Cascades hotel as you discover the Big 5 in the Pilanesberg Game Reserve or meander underneath the lush forest canopy. Waiting a stone’s throw away from Johannesburg is luxurious accommodation, sophisticated entertainment and the Gary Player Golf Course Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Beachfront
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
243
Price range
US$ 216 - US$ 406 (Based on Average Rates for a Standard Room)
Also Known As
Cascades Hotel Sun City
,
Cascades Sun City
,
Hotel Cascades Sun City
Location
South Africa > North-West Province > Sun City
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
243
Price range
US$ 216 - US$ 406 (Based on Average Rates for a Standard Room)
Also Known As
Cascades Hotel Sun City
,
Cascades Sun City
,
Hotel Cascades Sun City
Location
South Africa > North-West Province > Sun City
Photos
Traveller (438)
Room & Suite (314)
Dining (89)
Pool & Beach (49)
Amenities (144)
Family and Play Areas (6)
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Questions & Answers
Ask a question
Shirelle V
6 June 2018|
Answer
Response from 1Francois1 | Reviewed this property |
Hi we had a king size bed in the room but email the hotel and ask for a king size bed.
1
Vote
Keith G
12 March 2018|
AnswerShow all 2 answers
Response from MikeM9825 | Property representative |
Good Day Kindly bring a universal plug as most of our international travelers are using it.
0
Votes
Keith G
12 March 2018|
AnswerShow all 4 answers
Response from sunint | Property representative |
Good Day, The Sun Cascades Hotel does not have universal power points. You may request an adapter upon check in. Yes, it is the M Type plug which has 3 prongs. Regards, Sun Share
1
Vote
Room Tips
"rooms in first floor have direct access to the pool"
erez64
yesterday
Read review
"Corner rooms are larger and have a large balcony."
hadassahnow
23 Oct 2018
Read review
"Please remember to close your windows tightly. The baboons and monkeys have no shame and will ransack your..."
F6074BQinfo
18 Oct 2018
Read review
"we had good views any floor from 3 to the top"
SHDD
14 Oct 2018
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