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Cascades, Sun City

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Traveller (415)
Room & Suite (310)
Dining (87)
Overview
  • Excellent29%
  • Very good35%
  • Average19%
  • Poor9%
  • Terrible8%
Travellers talk about
“golf course”(55 reviews)
“luxury room”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (707)
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616 results
Traveller rating
177
205
120
62
52
Traveller type
Time of year
LanguageEnglish
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177
205
120
62
52
Show reviews that mention
All reviewsgolf coursesantorini restaurantluxury roomtennis courtsnespresso machinecascades poolfabulous stayentertainment centerlost cityfruit basketturn down servicegreat funwater featurespool sidesouth africalong weekendgame drives
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1 - 5 of 616 reviews
Reviewed today via mobile

The Cascades is in need of some upgrade. Room are however comfortable and clean. I like the close proximity of the hotel to the conference venue. The breakfast was good but waiters weren’t very friendly.

Thank JohanVanGreuning
Reviewed 2 days ago

The hotel itself is well appointed with luxury spacious rooms. It is a delight from arrival, the check-in and the helpful staff. We stayed in mid-June and were looking forward to a great stay. However one big disappointment was that all restaurants within this hotel...More

1  Thank BongoBickford
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded yesterday

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 2 days ago

The hotel has comfortable accommodation with good quality bed & variety of options at breakfast. Service from staff at the restaurant/bar next to reception was shockingly terrible. This was a total put-off and will definitely factor into whether we go back or notMore

Thank TSH010GP
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded yesterday

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 3 days ago

I stayed in this property in March of 2018. I found the staff to be very helpful and the property to be very well maintained.I utilized the safe that was provided in my room as I had heard about rooms at a sister resort close...More

Thank Keith G
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded yesterday

Thanks for staying with us. We appreciate your feedback!

Reviewed 2 weeks ago via mobile

Hotel is in shatters. It's too old. They need a renovation. Phones don't work. Light switches not working. Doors notnclosing. I don't recommend to stay for a 5 star. It's better to stay in a 3/4 star.More

Thank Atifnk
Response from Mike M, Public Relations Manager at Cascades, Sun CityResponded 1 week ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 197 - US$ 405 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 197 - US$ 405 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (415)
Room & Suite (310)
Dining (87)
Pool & Beach (48)
Amenities (144)
Family and Play Areas (6)
Questions & Answers
Ask a question
Shirelle V
6 June 2018|
Answer
Response from 1Francois1 | Reviewed this property |
Hi we had a king size bed in the room but email the hotel and ask for a king size bed.
1
Vote
Keith G
12 March 2018|
AnswerShow all 2 answers
Response from Mike M | Property representative |
Good Day Kindly bring a universal plug as most of our international travelers are using it.
0
Votes
Keith G
12 March 2018|
AnswerShow all 4 answers
Response from sunint | Property representative |
Good Day, The Sun Cascades Hotel does not have universal power points. You may request an adapter upon check in. Yes, it is the M Type plug which has 3 prongs. Regards, Sun Share
1
Vote
Room Tips
"Get a room away from the pool on the ground floor if you with a family"
Read review
"I was at the 5th floor with a nice view of the golf course, i'll definitely prefer this floor again."
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"Higher floor facing over the pool"
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"choose corner room with above 8th floor"
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