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Cascades, Sun City

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Traveller (408)
Room & Suite (310)
Dining (87)
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Overview
  • Excellent28%
  • Very good36%
  • Average19%
  • Poor9%
  • Terrible8%
Travellers talk about
“golf course”(55 reviews)
“gary player”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (690)
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1 - 5 of 601 reviews
Reviewed yesterday via mobile

Over rated and not up to standard. We got woken by baboons plundering the next door room at 5:30 am because a widow in the passage could not close because of a broken clip. Transport between the hotel and casino was shocking - virtually nonexistent....More

1  Thank Johan F
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded yesterday

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 2 weeks ago via mobile

Loved the whole experience from arrival, checkin the stay and departure. Staff are friendly and over enthusiastic to help. Rooms are well equipped and spacious. Lovely views and lots to do in the area. Breakfast - tables weren’t set up properly on arrival and cutlery...More

Thank craigwW9764ZH
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 2 weeks ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 2 weeks ago via mobile

We stayed at the Cascades for the Sun City triathlon. The facilities are older, but clean and in working order (the refurbishment will start shortly). On arrival we had an issue with our room, but Mike and his staff solved this within 10 minutes. The...More

Thank piemansa
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 2 weeks ago

Thank you for the comment and to thank you for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Please advised that I have passed the wonderful news to the team and once again thank you for...More

Reviewed 3 weeks ago via mobile

Staying at the Cascades for the long weekend proved to be a good choice. The hotel is well equipped and rooms are comfortable. Plenty to do for children and they were never bored. Driving from Nelspruit was quite a schlep and once you are off...More

Thank Greg L
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 3 weeks ago

Thanks for staying with us. We appreciate your feedback!

Reviewed 4 weeks ago via mobile

My daughter wanted to go on a trip for her birthday so we thought what better place than sun city. The valley of the waves was wonderful as always but our stay at the cascades hotel was most disappointing. Upon arrival there were no special...More

Thank naickert
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 4 weeks ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

View more reviews
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 208 - US$ 414 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 208 - US$ 414 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (408)
Room & Suite (310)
Dining (87)
Pool & Beach (48)
Amenities (144)
Family and Play Areas (6)
Questions & Answers
Ask a question
Keith G
12 March 2018|
AnswerShow all 2 answers
Response from Mike M | Property representative |
Good Day Kindly bring a universal plug as most of our international travelers are using it.
0
Votes
Keith G
12 March 2018|
AnswerShow all 4 answers
Response from sunint | Property representative |
Good Day, The Sun Cascades Hotel does not have universal power points. You may request an adapter upon check in. Yes, it is the M Type plug which has 3 prongs. Regards, Sun Share
1
Vote
negarrock65
10 March 2018|
AnswerShow all 3 answers
Response from sunint | Property representative |
Good Day, The water and temperature will be relatively warm. You may also use the swimming pools as alternative option, provided you are a resident at that hotel. Regards, Sun Share
0
Votes
Room Tips
"Like all hotels try to obtain a floor with a view"
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"High floors to the rear have great view of the gardens"
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"i was on the second floor, however you could try the ground floor"
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"2nd floor. Rooms 220 to 230."
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