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Cascades, Sun City

665 reviews
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Traveller (390)
Room & Suite (310)
Dining (84)
Overview
  • Excellent29%
  • Very good36%
  • Average19%
  • Poor8%
  • Terrible8%
Travellers talk about
“golf course”(54 reviews)
“gary player”(35 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (665)Write a Review
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All reviewsgolf coursepeninsula restaurantgary playerheated pooltennis courtsnespresso machinefabulous stayluxury roomentertainment centerbeautiful gardenslost cityplay golffruit basketgreat funsouth africazip linewater park
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1 - 5 of 580 reviews
Reviewed 4 days ago

We travelled from Cape Town to the city of the sun and we were excited about our family holiday. We were met with long queues for check-in, so I decided to take one of my children for a ride in the external glass elevator as...More

Thank Adrian J
Reviewed 4 days ago via mobile

We enjoyed our stay at Cascades. They went out of their way to ensure our stay was a good one with a cot in the room and great room service. Their restaurant was on the disappointing side with slow service and average food.

Thank Sharron d
Reviewed 5 days ago

Our room had a musty odour as did the corridors. The TV didn't function and we had to get a technician to sort it out. The fridge didn't work at all and the air conditioner barely kept the room cool. Breakfast was not good serving...More

Thank AlanPretoria
Response from Mike M, Manager at Cascades, Sun CityResponded 4 days ago

Dear Alan Thank you for staying with us at the Cascades Hotel on your recent trip to Sun City and for posting your feedback. We were very disappointed with the content of your review. In light to the unfortunate circumstance that occurred during your stay,i...More

Reviewed 1 week ago

On arrival I wanted to pay balance for room as the first night was supposed to paid off hotel.com. I produced the slip only to be told they would not help until I produced proof of payment. Eventually I found out that they had neglected...More

Thank R2095HBmark
A TripAdvisor Member
3
Reviewed 1 week ago via mobile

Perhaps the services qualify for the 5* rating. But.....This is definitely no longer a 5* resort. Very disappointed and quite amazed at how terrible the upkeep has been. “Luxury” rooms are not luxury (Aircon not working, shower flooded, door locks broken. After two nights we...More

Thank A TripAdvisor Member
Response from Mike M, Manager at Cascades, Sun CityResponded 3 days ago

Dear Valued Guest Thank you for your review and for taking time to give us feedback regarding your stay at the Sun Cascades Hotel. Please accept my sincere apologies for the discomfort and inconvenience that you experienced during your stay. Your feedback about the air...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 235 - US$ 449 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 235 - US$ 449 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (390)
Room & Suite (310)
Dining (84)
Pool & Beach (43)
Amenities (144)
Family and Play Areas (6)
Questions & Answers
Ask a question
Vivers410
8 February 2018|
AnswerShow all 9 answers
Response from sunint | Property representative |
Good Day, Yes, there are towels at the hotel swimming pools. These towels are for use by hotel residents. Regards, Sun Share
0
Votes
Ben S
4 January 2018|
AnswerShow all 3 answers
Response from sunint | Property representative |
Dear Guest, No events or renovations have been scheduled for December 2018 as yet. Our prices are subject to change as they can fluctuate up to three times a day based on room availability. This week may be the... More
1
Vote
sahanipuneet
24 September 2017|
AnswerShow all 3 answers
Response from anandcheddie | Reviewed this property |
not too sure but I don't believe that they would charge for the use of the court but very unlikely provide racquets etc. maybe a call to the sun city landline 0145571000 should be the best way to get accurate info.
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Room Tips
"2nd floor. Rooms 220 to 230."
Read review
"Higher floors offer better views. Opt for rooms away from the center of the hotel as there is quite a bit of..."
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"we did have an issue on one night with very loud music, other than that considering it is such a big hotel we..."
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"rooms not directly the restaurants have less noise."
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