We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palace of the Lost City

Sun City Resort off the R556, Sun City 0316 South Africa
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 403.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Sun City hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "074202ff7717435d82e02ad50194aa29", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302767,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79877415],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":405,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"074202ff7717435d82e02ad50194aa29","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":478,"lowestMetaPrice":403,"additionalPartner":false,"highestMetaPriceDisplay":478,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":478,"lowestMetaPrice":403,"highestMetaPriceDisplay":478,"hotelName":"The Palace of the Lost City","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA3NDIwMmZmNzcxNzQzNWQ4MmUwMmFkNTAxOTRhYTI5IiwiQUlLIjoiOGJmMTRkNTZjNGIzNDUwN2JjYzMyMzdkZjgyZTE3MmEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$ 403", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79877415":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"],"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[],"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg.
Read more
Property amenities
Business Centre with Internet Access
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Airport Transportation
Casino and Gambling
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Golf Course
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Heated pool
Adult pool
Outdoor pool
Breakfast Available
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Great View
Park View
HOTEL CLASS
Reviews & more
2,351Reviews
3,507Photos
120Q+A
100Room tips
Traveller rating
  • 1,427
  • 479
  • 233
  • 115
  • 97
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
Well, the palace and it's grounds are beautiful and while it needs some renovation, they are working on it now in a way that doesn't disturb tourists. We were checked into a new room, however couple days later the other rooms on our floor were being renovated, so they moved us to
Read more
This is a beautiful, elegance hotel in South Africa. Everywhere of the hotel is a photo point. The room is nice and big, but kind of outdated.
We are really enjoy the time when we stay there even only for 3 days.
Read more
+4
This was our 3rd 9 night visit to the Palace and it won’t be our last

We were very well looked after at the pool....we spent most days there after our early morning game drives the only criticism is that there didn’t seem to be enough umbrellas lots of poles but no umbrellas at
Read more
Response from Caron651, General Manager at The Palace of the Lost City
Responded 5 days ago
Dear Bessie Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Read more
we have hired a car from Johannesburg to Sun City took 2.5 hours when arrived the way it looks like a palace or a mansion with a big garden around it.
inside the palace every single furniture done and placed very carefully . Room was great gives a feeling you are here for safar
Read more
Response from Caron651, General Manager at The Palace of the Lost City
Responded 6 days ago
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Read more
Our first stay at the Palace, which was for such a special occasion, was such a let down right from the start.
The hotel itself is magnificent BUT the service most certainly does not match the price one pays to stay here (unless it's from fee paying services such as the pool sid
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Palace of the Lost City
The Luxury Room with Pool View at The Palace of the Lost City
cama
Professional photo exclusively commissioned by TripAdvisorThe Palace of the Lost City
The Luxury Twin Room at The Palace of the Lost City
Professional photo exclusively commissioned by TripAdvisorThe Palace of the Lost City
The Luxury Family Room at The Palace of the Lost City
Photo provided by managementThe Palace of the Lost City
Ariel view of The Palace
Previous
We have a booking in your hotel in December but are not able to reach anyone. Kindly share with us the correct email address for queries.
Sun hotel quise poner
0 votes
Show all answers
Hi We have a 15 year old daughter and I am wondering the family rooms are like ? What is the configuration? Thanks LIsa
Good Day Lisa, Our Family Rooms are set up with one King Size bed for two adults and 1 sleeper couch which is suitable for kids below the ages of 12 years. Regards, Sun Share
0 votes
Show all answers
Hi, we booked this hotel an Expedia and they stated that hotel offers free airport shuttle, but it needs to be confirmed with the hotel. Hotel doesn't answer when I email them. Does anyone have a good email for the hotel? Also do you know anything about the free airport shuttle? Thank you!
Good Day, May you please send us your email address. Regards, Sun Share
0 votes
Show all answers
Is there a heated kids pool at this hotel? Thank you
Dear Guest, Please note that the Palace Pool is heated. Please confirm that the pool is open for use during your stay with the Palace Concierge Team. Regards, Sun Share
0 votes
Show all answers
As there doesn’t seem to be an all inclusive option, can anyone give guidance on the average cost of lunch/dinner?
It all depends on where you want to eat, to eat in the hotel is more expensive than meals in the entertainment centre/welcome centre. If you look on zomato.c om they have all the menus in the area that have the prices attached. This is what I used to work out roughly how much we would spend
1 vote
Previous
"I would imagine a room away from bars & Restaurants."
"Best view is floor 5 or above looking out across the swimming pool."
"Ask for a Pool View"
"Ask for a pool facing room .."
"Check your room on the arrival."
Previous
PRICE RANGE
US$ 271 - US$ 573 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palace of the lost city hotel sun citythe palace of lost city
LOCATION
South AfricaNorth-West ProvinceSun City
NUMBER OF ROOMS
335
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing