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The Palace of the Lost City

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Traveller (3003)
Room & Suite (647)
Dining (283)
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Overview
Sun City Resort off the R556, Sun City 0316 South Africa See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Reviews (2,296)
Filter reviews
1,687 results
Traveller rating
958
356
191
103
79
Traveller type
Time of year
LanguageEnglish
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958
356
191
103
79
Show reviews that mention
All reviewslost citycrystal courttusk barthe grillhigh teaoysterssushiover the topsouth africaamazing hotelother hotelsout of this worldbreakfast buffettreated like royaltywave poolwater parkmain restaurant
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1 - 5 of 1,687 reviews
Reviewed yesterday via mobile

We had the most amazing experience. We went for both high tea and dinner. The service we received for our dinner was just world class. The head Chef Robin went out of his way to make sure that we were well catered for and made...More

Thank Dee D
Reviewed 3 days ago

This is our second stay at The Palace; the last time was six years ago and very little has changed. Although the bedrooms are looking a little bit tired, they were very clean and comfortable.When we arrived, the hotel and pool were incredibly busy, so...More

Thank Waggers74
Response from francoisd1540, Guest Relations Manager at The Palace of the Lost CityResponded 2 days ago

Dear Waggers74 thank you for reviewing your stay at The Palace I am glad to see you enjoyed interacting with Falconer. The hotel has commenced with a 2 year room refurbishment project It will be our pleasure to be able to welcome you back to...More

Reviewed 6 days ago

As much as I believe that the majority of the staff at Sun City are ethical and hospitable, I have all the reason to believe that you have unethical, dishonest rotten apples as well. The reason I am saying that is because of my experiences,...More

Thank ZandisileS2
Response from francoisd1540, Guest Relations Manager at The Palace of the Lost CityResponded 2 days ago

Dear ZandisileS2 Thank you for your review. We are reviewing your review in a serious light and we shall be investigating this matter. Kind regards

Reviewed 1 week ago via mobile

Had the pleasure of being invited to attend a conference at Sun City a couple of weeks ago. Was very excited as we were lucky enough to be staying in the Palace. First off the front staff are magnificent and friendly. But the entire hotel...More

Thank Brent M
Response from francoisd1540, Guest Relations Manager at The Palace of the Lost CityResponded 1 week ago

Dear Brent M Thank you for reviewing your stay with us. We have taken note of all you observations and will share it with the management team Kind regards

Reviewed 1 week ago via mobile

From the minute we arrived all our needs were taken care of..... Lovely staff, clean rooms, spotless bathrooms and smiles all round.... I throughly enjoyed my stay and the breakfast spread was one that could only wish for every morning. Perfection

Thank NatanF4
Response from francoisd1540, Guest Relations Manager at The Palace of the Lost CityResponded 1 week ago

Dear NatanF4 Thank you for your review. Hope to see you soon again Kind regards

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About
Description
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, ...More delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
335
Price range
US$ 251 - US$ 522 (Based on Average Rates for a Standard Room)
Also Known As
The Palace Of The Lost City Hotel Sun City
,
The Palace Of Lost City
Location
South Africa > North-West Province > Sun City
Photos
Traveller (3,003)
Room & Suite (647)
Dining (283)
Pool & Beach (242)
Amenities (34)
Family and Play Areas (23)
Business Centre & Event Rooms (3)
Nearby
Nearby HotelsSee all 7 hotels in Sun City
Cascades, Sun City
717 reviews
.62 km away
Kwena Chalets - Sun City
78 reviews
.97 km away
Soho Hotel
552 reviews
1.00 km away
Cabanas, Sun City
890 reviews
1.22 km away
Nearby RestaurantsSee all 45 restaurants in Sun City
Crystal Court
382 reviews
.03 km away
Tusk Bar and Lounge
160 reviews
.76 km away
The Raj Restaurant
290 reviews
.97 km away
The Grill Room
191 reviews
.02 km away
Nearby AttractionsSee all 18 attractions in Sun City
Sun City Resort
478 reviews
.38 km away
King's Tower
156 reviews
.76 km away
Zip 2000 at Sun City
45 reviews
1.20 km away
Sun City Casino
360 reviews
.96 km away
Questions & Answers
Ask a question
Travel F
22 September 2018|
AnswerShow all 5 answers
Response from twiggy555 | Reviewed this property |
I really am not sure
1
Vote
ShawnG1260
6 September 2018|
Answer
Response from GemmaStew | Reviewed this property |
We just tipped as we felt necessary and the staff were extremely grateful when they received one
0
Votes
Tiyiselani G
3 August 2018|
Answer
Response from Edward Teboho T | Reviewed this property |
HI - The Palace of lost city will cost you R4409 Per night , Cabanas Sun City will cost you R1720 per night - It varies and depend on your taste and your affordability
0
Votes
Room Tips
"Room 476 faced the outside swimming pool, was blocked by trees and a little noisy but pleasant all the same."
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"I dont think there are any!"
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"all the rooms , I think , are beautifully located whether you're looking out on the garden or the pool"
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"Almost all the rooms have a nice view.."
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