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The Palace of the Lost City

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Traveller (2808)
Room & Suite (653)
Dining (278)
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Overview
  • Excellent64%
  • Very good19%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“lost city”(266 reviews)
“crystal court”(74 reviews)
“tusk bar”(56 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,224)
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1,640 results
Traveller rating
938
344
180
99
79
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LanguageEnglish
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938
344
180
99
79
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All reviewslost citycrystal courttusk barthe grillhigh teaoysterssushiover the topsouth africaamazing hotelout of this worldother hotelstreated like royaltybreakfast buffetwave poolwater parkbit dated
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1 - 5 of 1,640 reviews
Reviewed today via mobile

Best ever, great greeting by the Manager on our arrival. Rooms huge with everything you need. Pool area has masseurs to attend to you on your sunloungers. Food area unreal with the best selection I’ve ever seen for breakfast. Everything and everyone is looking to...More

Thank Cardiff1966
Reviewed 4 days ago via mobile

Ever since it opened it the 90s I've always wanted to stay at the mystic place called The Palace. Well I was not disappointed, it really is a grand hotel with the most amazing gardens and lakes that surround the hotel. Staff are the friendliest...More

2  Thank 492ricardop
Reviewed 4 days ago

I always recommend the place to friend for relaxation if you are tired especially due to the stress level experienced at the moment due to economy instability and work related issues adding on that. Due to kids entertainment at the vicinity it make it easy...More

Thank Guest G
Reviewed 5 days ago

We loved The Palace. Grandiose!!! Sol Kerzner was a true visionary. The scale of the buildings and sculpting are amazing. Room service was great. Complete with table and white table cloth. The Palace was an experience not to be missed. I will gladly go again...More

Thank AninaBijl
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 4 days ago

Dear AninaBijl Thank you for your review It will be our pleasure to welcome you back to The Palace. Kind regrads

Reviewed 5 days ago

very good service and accomadation was very relaxing, the food was also very good. was met on arrival and looked after very well. room was of a good size. the other facilities at the resort were also very good.

Thank mattn00ne
Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 4 days ago

Dear mattn00ne your review is appreciated. Kind regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 268 - US$ 569 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 268 - US$ 569 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2808)
Room & Suite (653)
Dining (278)
Pool & Beach (240)
Amenities (34)
Family and Play Areas (23)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Shawn G
21 June 2018|
AnswerShow all 3 answers
Response from Gee M | Reviewed this property |
You can charge to the room for any food and drink in the centre, which is what we did - even some activities as well
1
Vote
emma l
8 June 2018|
AnswerShow all 2 answers
Response from sunint | Property representative |
Dear Guest, Please contact concierge direct on /27 14 557 1000 Regards, Sun Share
0
Votes
annmaree57
23 May 2018|
AnswerShow all 4 answers
Response from Gee M | Reviewed this property |
Prebook, where you can - much easier that way - we used hayes and jarvis
0
Votes
Room Tips
"Almost all the rooms have a nice view.."
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"Rooms looking over the pool area have best the views"
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"Pool Facing rooms has quite a nice view"
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""Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher..."
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