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Sherry that answered the phone when I called to check on rates was wonderful. My husband was very ill and in the local hospital. As I am from out of town they gave me a great rate a comfortable room and showed great concern on...More
Thank Anna R
Response from Sherri S, Front Office Manager at Island Inn HotelResponded 11 December 2017
Anna, thank you so much for your kind review! It is very important that our guest are comfortable at all times, but especially in such a trying time. We are extremely happy your husband is doing so well in his recovery and look forward to...More
wonderful staff, excepted our pets and Alex and Sherri were so helpful.
only reason for a 4 star review is this is an older hotel and they are working on fixing it up! Staff like Alex makes it easy to over look the cosmetics and...More
Thank Karen P
Response from Guest_Relations_2018, Guest Relations Manager at Island Inn HotelResponded 28 November 2017
We are thrilled to hear that you enjoyed our pet-friendly atmosphere and hospitality here at the Island Inn Hotel. Glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Thank...More
the staff were very friendly and accommodating. Sherri on day shift went the extra mile to make sure we had all of the needed items, extra chairs, fridge etc to make us fell welcome and helped us through our bad time after our motor home...More
Response from Guest_Relations_2018, Guest Relations Manager at Island Inn HotelResponded 23 November 2017
Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and...More
We stayed here last year and weren't sure what to expect this time but we were pleasantly surprised at how clean the hotel was and you can tell the employees really stepped up and are giving much better service. They said they're under new management...More
Response from Alexandra E, Front Office Manager at Island Inn HotelResponded 14 November 2017
Dear Happy Traveler :)
Thank you so very much for our 5 STAR rating, I appreciate this so much :)))
Not only a 5 star rating but for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs...More
Rooms haven't changed at all. No remodeling has been done. No new beds. Same old bedding. Same old out-dated box style T.V's. Nothing new here at all! No real change at all.
So much for new management.
Still bad all around!More
Response from Alexandra E, Front Office Manager at Island Inn HotelResponded 13 November 2017
Thank you for your review for our hotel. We work very hard to ensure our Hotel and service are superior and we strive to be the best. Your concerns regarding the out dated conditions of our hotel will be addressed accordingly. Allow me...More
I've stayed here 3 times & no complaints. I found the staff to be very helpful & accommodating. If you are there during Spring break(as I assume that other complaining person was), yes, there are party goers. But you need... More
I've stayed here 3 times & no complaints. I found the staff to be very helpful & accommodating. If you are there during Spring break(as I assume that other complaining person was), yes, there are party goers. But you need to expect that at that time of year! They are correct about the breakfast though. Only thing hot is the coffee, but that's all I needed. I also like the location....away from some of the hustle & bustle, but close enough to the beach/park area to walk. I visited the park/beach many times...especially nice in the early. morning/sunrise.