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Alpine Heath Resort

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426 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Pretoria, South Africa
Reviewed 10 August 2016

We stayed at Alpine Heath over the long weekend in August. The views are amazing! We enjoyed the spa, putt-putt and nice walking trails. The buffet breakfast is a must and we enjoyed it thoroughly!! Dinner took a bit long at the coffee shop, we would recommend the self catering option for dinner. The staff is so helpful and friendly...

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Helpful?
Thank LanaStan
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear LanaStan, Thank you so much for taking the time to post. We are thrilled that you enjoyed your stay with us. Hope to see you again soon! Regards, Kind regards, Aniska van der Spuy aha | Alpine Heath Resort

Pretoria, South Africa
Reviewed 10 August 2016

We had a great stay. They catered wonderfully for kids & adults, and the hikes were breathtaking. Friendly staff made the stay even more pleasant & the views from the rooms were magnificent. Thank you!

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Thank marlene263
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear marlene263, It's so good to hear that you enjoyed your stay. Please come visit again soon! Kind regards, Aniska van der Spuy aha | Alpine Heath Resort

Reviewed 6 August 2016 via mobile

What rubbish service. Arrived at 3pm for an hour to visit family at a chalet that was booked for me. And was forced to pay R50 per a person entering. Even though i had a chalet to go to. Pathetic service. A visit is like visiting a concentration camp. Or prison. The first and cetainly last visit ever.

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Thank Surendra N
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear Surendra N, We sincerely apologise that you feel this way. Due to the industry standards, security and public liability reasons, we have put a control measure, rules and regulations in place. We hope that you will reconsider and that we'll see you again soon. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort

Durban, South Africa
Reviewed 1 August 2016

What a smooth booking this was with Groupon and what a lovely place. Lots of entertainment on this premises to keep you busy. What great friendly service from all staff at Alpine. Shirley was such a gem in helping me secure a venue for my husbands 30th, when there was miscommunication with my booking of the Braai Area. She quickly...

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1Thank Cherelee W
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Good day Mr/s Cherelee W, We would like to thank you for taking the necessary time to give us your feedback. All feedback from our various clientèle enables us to evaluate our services, facilities and activities on a continuous basis and ensure our guests have an exceptional experience with every visit. We are thrilled that you enjoyed your stay and...

Crisfield, Maryland, United States
Reviewed 24 July 2016

I joined a large group of international guests from across Africa, Canada and the USA for an All-Stars archery tournament. All told there were 151 archers along with their parents, coaches and adult escorts. The GM, Mr Tharratt, was personally very active in making sure that every guest's needs were met and questions answered. Our chalet was immaculate, comfortable and...

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1Thank Lou C
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear Lou C, Thank you for taking the time to give us your feedback! We are so thrilled to know that you had a good stay with us. The event was very successful! Hopefully we'll see you again on a future holiday. Take care. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort

Anamosa, Iowa
Reviewed 20 July 2016

I stayed at the Alpine for 5 days in July. There were lots of hiking trails to venture out on with breath taking views. A pony was on site but it was not people friendly as it tried to bite and kick others who got to close. The resort was not as clean as I would have liked some trash...

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2Thank Traveling_with_Bows
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Good day Traveling_with_Bows, We would like to thank you for taking the necessary time to give us your feedback. All feedback from our various clientèle enables us to evaluate our services, facilities and activities on a continuous basis and ensure our guests have an exceptional experience with every visit. We apologise for any inconvenience that was caused. We will be...

Durban, South Africa
Reviewed 19 July 2016

There are some upgrade issues that management needs to put into place for example each cottage should have its own braai stands. The kitchen table is very shaky which had to be wedged with cardboard. Also a bigger fridge should be installed in each unit as some of our food went off because there was no place in the fridge...

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1Thank R1538ZMdb
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear R1538ZMdb, Thank you for taking the time to post your feedback. We humbly apologise for any inconvenience that was caused. We will be sure to take your insightful comments into consideration for the future. Hope to have you visiting us again soon. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort

Johannesburg, South Africa
Reviewed 17 July 2016 via mobile

Chalets are nice n spacious. Went on 3 hikes and absolutely loved the scenery and stunning views we encountered. Horseriding was a treat. Very well maintained resort with lots of entertainment for the kids. Will definitely be back again.

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Thank Ziyaad B
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear Ziyaad B, Thank you very much for posting your feedback. We are so thrilled to know that you enjoyed your stay with us! We trust to have you visiting us again soon. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort

Johannesburg, South Africa
Reviewed 11 July 2016

Had a good weekend at Alpine Heath. Multiple activities kept the kids (and adults) entertained at all times. Had only one issue with towels only being returned after 8pm, not something I expect from a 4 star establishment. However, this only happened once. Restaurant/kitchen service was extremely slow for dinner, but Anne tried her best to assist. The food was...

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1Thank Tejas M
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear Tejas M, Thank you very much for taking the time to give us some feedback. We apologise for any inconvenience that was caused. We will be sure to take your insightful comments into consideration for the future. We hope to have you visiting us again soon. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort

Gauteng, South Africa
Reviewed 7 July 2016

The chalet offers a comfortable environment for a family. The rooms are clean and offer spectacular mountain views. .We really had a wonderful experience walking the mountain trails. It is one of those unforgettable experiences.

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1Thank Vuyelwa
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear Vuyelwa, Thank you very much for taking the time to publish your response. We are thrilled you had a good stay. Hopefully you will be back to visit us again soon. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
ALPINE HEATH RESORT – A PLACE OF WONDER. The magnificent mountains of the Drakensberg provide the spectacular backdrop for Alpine Heath Resort. The resort is located midway between Durban and Johannesburg, and offers superb accommodation, fine cuisine, All-Out-Adventure pursuits and superb conference and wedding facilities. This resort is a sports enthusiast’s dream with a host of activities available to keep the entire family entertained. Guests can choose from indoors activities like:•Board Games •Squash •Table-tennis •Gym •Spa treatments. There is also an extensive range of outdoor activities, which includes: •Horse-riding •Tennis •Volleyball •Fishing •Mountain biking •Tennis •Putt-putt course •Swimming and even friendly sport matches. The kids will be fully entertained with FUNtastic options that are sure to exceed any child’s expectations and energy levels. A daily variety of things to do, from arts & crafts to nature related activities are on offer. Children will never have a dull moment with the exclusive Kid’s Entertainment Program at the Kid’s WOW Zone! Just five minutes drive away is the All Out Adventures, which caters for extreme adrenaline junkies. Their activities vary from their well-reputed Canopy Tours to the Zipline and Kingswing. Alpine Heath Resort has many hiking trails, varying in difficulty, on offer. Situated in a World Heritage Site, the resort is the perfect base from which to explore some of the country’s finest trail attractions including the Amphitheatre, Tugela Falls (the World’s second highest waterfall) and Mont aux Sources. The Royal National Park is located 15km from the resort and boasts fantastic hiking opportunities at the world-famous Amphitheatre. Some of the trails available are: •Chain Ladder Hike •Tugela Gorge •Surprise Ridge •Cannibal Cave •Cascades, Look Out Rock •Tiger Falls. A trip to the Drakensberg would be incomplete without visiting the Spioenkop Battlefields and all the history associated with the South Africa Anglo-Boer War. Relive the memories of past heroes and walk in the footsteps of three great leaders, Winston Churchill, Mahatma Gandhi and General Louis Botha. Alpine Heath Resort offers guests a number of dining options. Hungry patrons can choose between self-catering or enjoy the culinary delights of the resort’s La Gruyeres Restaurant, savor some scrumptious offerings at the resort’s onsite eateries - The Tavern or the Pizzeria Inferno Pizzeria, enjoy light snacks at The Coffee Shop or shop for some fresh produce at the Village Market & Deli so that guests can prepare cuisine in the comfort of their own chalets. The resort has 100 luxuriously appointed, fully-equipped chalets offering panoramic mountain views from comfortable lounges, a fireplace for those romantic wintery evenings, kitchen, patio, satellite TV and three cozy bedrooms. Alpine Heath Resort is truly a highlight of the Drakensberg and it’s what makes this unique berg village so popular all year round. ... more   less 

Additional Information about Alpine Heath Resort

Address: D119, Old Cavernberg Road | Northern Drakensberg, Jagersrust 3354, South Africa (Formerly Three Cities Alpine Heath Resort)
Region: South Africa > KwaZulu-Natal > Jagersrust
Price Range: ₹ 7,984 - ₹ 18,521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpine Heath Resort 4*
Number of rooms: 100
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Also Known As:
Alpine Heath Hotel Drakensberg Region
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Questions & Answers

Here's what travellers have asked, with answers from Alpine Heath Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I dont understand what is required here. Are you asking suggestions or whether I did leave a tip?”
 of 5 bubbles ernestb216, 27 Mar 2017 | Read review
“One must visit this place to experience it for themselves. A child friendly resort.”
 of 5 bubbles chaplain2729, 20 Mar 2017 | Read review
“Ask for a Deluxe room”
 of 5 bubbles 858bilalv, 14 Mar 2017 | Read review
“Choose location close to main restaurants if kids with you”
 of 5 bubbles , 8 Mar 2017 | Read review
“Please have some shower caps available and a phonebook in each room so that you can be able to call the reception and some other areas within the resort”
 of 5 bubbles hlengiwem2017, 23 Feb 2017 | Read review
5 of 5