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Alpine Heath Resort

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Alpine Heath Resort
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405 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Johannesburg, South Africa
Reviewed 3 days ago NEW

Overall stay was good, service was great and activities and kids entertainment was exceptional. The units need a refurbishment as they are quite old. The TV channels need to be improved as there was only 1 movie channel

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Helpful?
Thank iakmoosa
Durban, South Africa
Reviewed 1 week ago

The resort is vey well located and has excellent facilities . The staff could be a bit more interactive with the guests . Decor is poor and needs to be more reflective of South Africa and not bland.Braai facilities should be made permanent at each unit and not have to be hired at an additional cost.

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Helpful?
Thank 2robf
Midrand, South Africa
Reviewed 1 week ago

My family and I experienced surreal location, surroundings and scenery. The rooms were not up to standard, and cleaning staff were unprofessional and tardy. The reception staff was unfriendly and unaccommodating to our needs, they took time to respond when we complained. The kids enjoyed swimming and the daily activities offered. We also enjoyed hiking and partaking in adventurous activities...

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Helpful?
Thank xabal2017
AlpineHeathResort, Digital Marketing Co-ordinator at Alpine Heath Resort, responded to this review

Greetings Thank you so much for your valued feedback. We appreciate all feedback from our guests since it assist us to evaluate where we need improvement. Please accept our sincere apologies for the inconvenience during your stay and we will most certainly address the issues you have raised with our Housekeeping and Front Office Departments. We hope to see you...

Durban, South Africa
Reviewed 1 week ago

We visited post Xmas / New year for a bit of an escape. Unfortunately the weather was not to our advantage and we ended up spending two days indoors but managed to make the most of the sun when it eventually appeared. The units are very clean and have all the basic amenities. There are a lot of activities for...

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Helpful?
Thank Melisha L
AlpineHeathResort, Digital Marketing Co-ordinator at Alpine Heath Resort, responded to this review

Greetings, Thank you very much for your valued comments. We are so glad to see you had a fantastic time with us and we hope to see you again in the near future.

Durban, South Africa
Reviewed 1 week ago

The rooms were untidy and the facilities were old. Bugs and flies were found in roomsDrains were clogged. Grass cutting was done from 10am to 4pm. We come there for the peace and quiet. When confronted the manager made excuses for the grass cutting rather than try and find a solution. Once grass was cut more bugs and flies infested...

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Helpful?
Thank Ravi667
AlpineHeathResort, Digital Marketing Co-ordinator at Alpine Heath Resort, responded to this review

Greetings, Thank you for your valued feedback. We sincerely apologize for the inconveniences during your stay with us.

Reviewed 2 weeks ago via mobile

Without fail, Alpine Health is always a wonderful family get away. We were fortunate in getting a newly refurbished chalet which was equipped with our personal braai area - nice!!! Our 18 month old & 7 year old were both fully entertained through out our 5 day stay. Even we were surprisingly enjoying a game of bingo by the pool...

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Helpful?
Thank Wanda M
AlpineHeathResort, Digital Marketing Co-ordinator at Alpine Heath Resort, responded to this review

Hello! Thank you so much for the wonderful feedback, we can't wait to have you back with us.

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

We visited with 7 other families with 10 children and teenagers. Great self catering place. Bring your own food. The restaurant doesnt have good selection. Excellent location with spectacular mountain views. Kids activities plenty. Massage good. Golf course nearby. We'll be back again. Very family friendly.

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Helpful?
Thank siphom2016
AlpineHeathResort, Digital Marketing Co-ordinator at Alpine Heath Resort, responded to this review

Thank you so much for your valuable feedback. We're glad to hear you had a fantastic time at our resort and we can't wait to have you back with us in the near future.

Reviewed 2 weeks ago via mobile

The resort is definitely not 4 star as described on it's website. Light bulbs blown in the main bedroom, a light fitting fell down & broke in one of the other rooms, fridge didn't cool sufficiently. Numerous extra costs thrown in. I've never heard of a self-catering resort where you have to hire a braai daily - utterly ridiculous!! Let...

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1Thank Susan T
AlpineHeathResort, Digital Marketing Co-ordinator at Alpine Heath Resort, responded to this review

Greetings Thank you very much for your feedback and sharing with us your experience during your recent stay at our resort. We appreciate all feedback from our guest since it assists us in evaluating our services on an on going basis. Kindly note that we are undergoing a refurbishment programme with only 15 chalets fully renovated and the rest to...

Fourways, South Africa
Reviewed 2 weeks ago

Booked 2 chalets over the new year period. The second chalet key was only received at 15h15 and not 14h00 which became very frustrating. Overall the units are old, poorly maintained and one needs to constantly ask housekeeping to clean areas they conveniently overlook. The rooms and kitchens are compounded with spider webs that obviously haven't been dusted or removed...

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2Thank preenay84
Johannesburg, South Africa
Reviewed 3 weeks ago

My family and I stayed here during the third week of December 2016. Some of us had been there previously so we had a benchmark and standard to which we could measure the place to. Great location. However, it seems that the ‘not so new’ owners of the resort, AHA, are not maintaining the resort properly. Although cleaned daily, the...

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Helpful?
Thank Fatima H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
ALPINE HEATH RESORT – A PLACE OF WONDER. The magnificent mountains of the Drakensberg provide the spectacular backdrop for Alpine Heath Resort. The resort is located midway between Durban and Johannesburg, and offers superb accommodation, fine cuisine, All-Out-Adventure pursuits and superb conference and wedding facilities. This resort is a sports enthusiast’s dream with a host of activities available to keep the entire family entertained. Guests can choose from indoors activities like:•Board Games •Squash •Table-tennis •Gym •Spa treatments. There is also an extensive range of outdoor activities, which includes: •Horse-riding •Tennis •Volleyball •Fishing •Mountain biking •Tennis •Putt-putt course •Swimming and even friendly sport matches. The kids will be fully entertained with FUNtastic options that are sure to exceed any child’s expectations and energy levels. A daily variety of things to do, from arts & crafts to nature related activities are on offer. Children will never have a dull moment with the exclusive Kid’s Entertainment Program at the Kid’s WOW Zone! Just five minutes drive away is the All Out Adventures, which caters for extreme adrenaline junkies. Their activities vary from their well-reputed Canopy Tours to the Zipline and Kingswing. Alpine Heath Resort has many hiking trails, varying in difficulty, on offer. Situated in a World Heritage Site, the resort is the perfect base from which to explore some of the country’s finest trail attractions including the Amphitheatre, Tugela Falls (the World’s second highest waterfall) and Mont aux Sources. The Royal National Park is located 15km from the resort and boasts fantastic hiking opportunities at the world-famous Amphitheatre. Some of the trails available are: •Chain Ladder Hike •Tugela Gorge •Surprise Ridge •Cannibal Cave •Cascades, Look Out Rock •Tiger Falls. A trip to the Drakensberg would be incomplete without visiting the Spioenkop Battlefields and all the history associated with the South Africa Anglo-Boer War. Relive the memories of past heroes and walk in the footsteps of three great leaders, Winston Churchill, Mahatma Gandhi and General Louis Botha. Alpine Heath Resort offers guests a number of dining options. Hungry patrons can choose between self-catering or enjoy the culinary delights of the resort’s La Gruyeres Restaurant, savor some scrumptious offerings at the resort’s onsite eateries - The Tavern or the Pizzeria Inferno Pizzeria, enjoy light snacks at The Coffee Shop or shop for some fresh produce at the Village Market & Deli so that guests can prepare cuisine in the comfort of their own chalets. The resort has 100 luxuriously appointed, fully-equipped chalets offering panoramic mountain views from comfortable lounges, a fireplace for those romantic wintery evenings, kitchen, patio, satellite TV and three cozy bedrooms. Alpine Heath Resort is truly a highlight of the Drakensberg and it’s what makes this unique berg village so popular all year round. ... more   less 

Additional Information about Alpine Heath Resort

Address: D119, Old Cavernberg Road | Northern Drakensberg, Jagersrust 3354, South Africa (Formerly Three Cities Alpine Heath Resort)
Region: South Africa > KwaZulu-Natal > Jagersrust
Price Range: ₹ 8,647 - ₹ 14,706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpine Heath Resort 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Alpine Heath Hotel Drakensberg Region
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Questions & Answers

Here's what travellers have asked, with answers from Alpine Heath Resort staff and other travellers.
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Questions? Get answers from Alpine Heath Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fix the decor making it more colourful and reflective of South Africa . Fabrics need to be enviromentally friendly , therefore not requiring precious amonts of water to launder. ”
 of 5 bubbles 2robf, 13 Jan 2017 | Read review
“Request a unit closer to reception when booking as these are where all the activities start from.”
 of 5 bubbles MelishaL, 9 Jan 2017 | Read review
“All was good and clean”
 of 5 bubbles lyneep2016, 22 Dec 2016 | Read review
“The single storey chalets felt more open & spacious.”
 of 5 bubbles RSS0609, 19 Dec 2016 | Read review
“please ask the visitor what kind of pillows they would prefer ”
 of 5 bubbles thabisom986, 5 Dec 2016 | Read review
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