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We actually stayed here in 2008, and it was amazing and we vowed to return when next we went to the coast.
However it appears that the place has changed owners
Don't even know where to start. This hotel is terrible now and seems more...More
Response from BoathouseBallito, General Manager at The BoathouseResponded 5 January 2017
Good day Sir!
We really appreciate you taking the time to write the review on how we can better our Service to our valued Customers.
We are truly sorry and apologize for your inconvenience and have taking very serious measures to correct these findings.
Really crappy hotel considering the prices they charge. The rooms are very small and I've got bigger cupboards at home then the bathroom. The pooldeck is broken in several places and there is only six lounge chairs by the pool, with very dirty and thin...More
Response from BoathouseBallito, General Manager at The BoathouseResponded 30 December 2016
Good morning Sir!
Thank you very much for your review. I truly appreciate your feedback on the areas where we can better our Service to you.
I sincerely apologise that upon arrival, you could not immediately use the Credit Card Facility, but sometimes, on very...More
Very adequate rooms, food and services - just a few minor maintenance issues). Fair value for money - great location - nice walks along the boardwalk and / or beach. Falling asleep at night with the sound of the surf is a great way to...More
We were on training at the Boathouse and had booked in for a few nights, we had asked for 3 conference rooms which all were prepared just the way we wanted them.
Without doubt the Boathouse is one of the most beautiful hotels I had...More
1 Thank jonesjanine31
Response from BoathouseBallito, General Manager at The BoathouseResponded 6 September 2016
Thank you very much in taking the time to Review our Establishment!
We really appreciate the kind words. We strive every minute of our day to be of Excellent Service to our Customers and we are really happy to get such positive feedback!...More
My family and I just returned from a 2 night stay at the Boathouse. It's difficult to understand how the hotel is rated as a 4 star facility. We booked a luxury sea facing family room. The main room was spacious but the kids' "room"...More
Thank Lisha C
Response from BoathouseBallito, General Manager at The BoathouseResponded 24 August 2016
Dear Lisha C
Thank you for your Review. We are very sorry that you experienced your stay like this. And I thank you for your contribution in order for us to ensure our Important Guests enjoy their stay with us to the max!