We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

City Lodge Hotel Umhlanga Ridge

Agoda.comUS$ 121*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 127*
US$ 121*
Great Deal
US$ 127*
US$ 127*
Compare best prices from top travel sites
and 5 more sites!
Professional photos
City Lodge Hotel Umhlanga Ridge
View Map
{"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

148 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for City Lodge Hotel Umhlanga Ridge
See the most recent reviews
Showing 138: English reviews
Reviewed 24 July 2016 via mobile

I stayed at the hotel for the 2016 AIDS conference . Hotel is well located close to several resturants and the Gateway Shopping mall. Check in was smooth. Hotel was clean and staff very very friendly and have can do attitude. Rooms are basic but clean and tidy. Travel agent located by the reception is a convienient way to arrange...

 Report
Helpful?
Thank 77by77
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for your positive review and for staying with us - we are so glad to hear that you enjoyed your stay and found the breakfast offering so abundant, the staff so helpful and the convenience of the hotel's location - aspects we pride ourselves in! We look forward to welcoming you back again soon!

Cape Town, South Africa
Reviewed 19 July 2016

I have stayed at this hotel before and will go back again. It is very basic and the service is good. I do find that the rooms are spacious enough. I will suggest when staying here that you choose a room close to the reception as the corridors are quite long

 Report
Helpful?
1Thank GlennPatel
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us Glenn, and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Missoula, Montana, United States
Reviewed 20 June 2016

I stayed here for my first night in South Africa as part of a 3 week photo safari. This was a nice kickoff to the trip - easy to get to, nice underground parking, kind staff, nice rooms, great internet, large bathroom with glass shower and good water pressure. Morning breakfast buffet was large and filled with fresh fruit and...

 Report
Helpful?
Thank Ross C
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for the wonderful review Ross. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Pretoria
Reviewed 17 June 2016

The City Lodge is similar to most other City Lodges. The location so close to Gateway sets it apart from others. Convenient for dinners in the mall and nice and close to the airport. The staff is very friendly as usual. Will as far as possible make this my place to stay on Durban trips.

 Report
Helpful?
Thank Pieter l
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us Pieter, and we are so glad that you had a great stay! We look forward to welcoming you back soon.

South Africa
Reviewed 9 June 2016

I stayed at this hotel on bussiness and found it to be easy to get in and out off. The only issue I have is that the hotel offers no lunch or supper from the hotel and you have to order in from one restaurant only. This was a bit frustrating that only one restaurant had an agreement with the...

 Report
Helpful?
Thank RiaanSouthAfrica
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us Riaan, and we are so glad that you enjoyed your stay! Please accept our humble apologies for the team not delivering on your expectations. We look forward to welcoming you back soon.

Singapore, Singapore
Reviewed 30 May 2016 via mobile

Located bang opposite the Gateway shopping mall which they say is the biggest mall in the Southern hemisphere, the rooms are clean, well maintained & most comfortable. I found the front desk reception staff (namely Elvis) very well mannered & hospitable. Overall, a good short stay.

 Report
Helpful?
Thank amanbhonsle
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Reviewed 27 May 2016 via mobile

Check in and out was pleasurable. Room was stuffy and had a damp smell. The pillows are uncomfortable. The passages are dirty. The breakfast restaurant has very friendly and efficient staff, I was totally impressed with Osbil, his friendly smile and exceptional service really turned everything bad into a good.

 Report
Helpful?
Thank Suvesha R
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. While we are happy to hear that you found our staff efficient and friendly, especially Osbil, we’re sorry to hear about the damp smell and that you found the pillows uncomfortable. We pride ourselves on our cleanliness so we are also sorry to hear about the passages. We will bring all of your points...

Cape Town
Reviewed 24 May 2016

Not too happy to find a brown toilet bowl, cold bath and no rooibos tea at Umhlanga City lodgeafter a long ride here today. Upon investigating we were informed the hot water is on a timer and you only get hot water after 8pm. Not good

 Report
Helpful?
Thank Belinda D
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. We are sorry to hear about your experience. We will certainly look into these issues you have raised, especially with regard to hot water and Rooibos tea. Please give us another chance to impress.

Cape Town Central, South Africa
Reviewed 23 May 2016

My second review of Umhlanga Ridge City Lodge. A really great stop over when visiting Durban either on business on a bit of a holiday. Besides everything else being good I must commend the staff in their effort to go beyond what could be described as the extra mile. Well done to a great team!!

 Report
Helpful?
Thank Rob G
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

It is always our pleasure to welcome back guests to the hotel and we are proud to say that this is happening with increasing regularity. The whole team here really do love using the words "Welcome back"! We are so happy to hear that you found our staff so efficient and friendly! We look forward to having you stay with...

Gaborone, Botswana
Reviewed 16 May 2016

I stayed at this hotel for Tourism Indaba from 06 – 10/05/2016. I say this as a concerned guest that I have lost something very valuable to me (both sentimentally & financially). Late on the night of 09/05/2016 I called reception as there seemed to be no water in my room. I was casually told it’s a Municipal issue which...

 Report
Helpful?
Thank missnio
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us . We are sorry to hear about your experience whilst staying with us during the Indaba. Unfortunately, we have no control over water outages imposed by the municipality. We will certainly be in touch with the hotel management regarding your ring to see if this has been found or can be found.

35 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (26)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (2)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Umhlanga Rocks hotels
0.4 km away
Holiday Inn Express Durban - Umhlanga
1.7 km away
Protea Hotel by Marriott Durban Umhlanga
Protea Hotel by Marriott Durban ...
#12 of 18 in Umhlanga Rocks
261 reviews
0.5 km away
AHA Gateway Hotel
AHA Gateway Hotel
#7 of 18 in Umhlanga Rocks
298 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Road Lodge Umhlanga
Road Lodge Umhlanga
#16 of 18 in Umhlanga Rocks
73 reviews
0.2 km away
Aha Royal Palm
Aha Royal Palm
#10 of 18 in Umhlanga Rocks
253 reviews
0.3 km away
Protea Hotel By Marriott Durban Umhlanga Ridge
Protea Hotel By Marriott Durban ...
#13 of 18 in Umhlanga Rocks
301 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Ideally situated next to the upmarket Gateway shopping and entertainment complex, City Lodge Umhlanga Ridge blends into the surroundings of its modern environment. Durban is just minutes away on the adjacent freeway, as is the city’s international airport. The five-storey hotel is in the heart of the new business district that has emerged in the Umhlanga area. It is also a short drive from Umhlanga’s popular promenade and beach front. ... more   less 

Additional Information about City Lodge Hotel Umhlanga Ridge

Address: 2 Palm Boulevard | P. O. Box 25173,Gateway M.C.P, Umhlanga Rocks 4321, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: ₹ 6,934 - ₹ 8,360 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel Umhlanga Ridge 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Cancelon, Agoda and TripOnline SA so you can book your City Lodge Hotel Umhlanga Ridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
City Lodge Umhlanga Ridge Hotel Umhlanga Rocks
City Hotel Umhlanga Rocks
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from City Lodge Hotel Umhlanga Ridge staff and other travellers.
4 questions
Ask a question
Brisbane, Australia
Paarl, South Africa
Johannesburg, South Africa
over a year ago
Johannesburg, South Africa
over a year ago

See all questions (4)

Questions? Get answers from City Lodge Hotel Umhlanga Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the Shopping Mall can be a bit noisy during business hours”
Dharmesh108, 18 May 2017 | Read review
“Request room facing inner court, and top floor. Quiet and good view!”
drreg2017, 16 May 2017 | Read review
“Best rooms are the fourth floor overlooking the pool area...”
353robg, 11 May 2017 | Read review
“not next to elevator”
Ankit_Sigtia, 24 Apr 2017 | Read review
“Book in advance. Include Breakfast.”
798joeyv, 14 Jan 2017 | Read review
5 of 5
Agoda.com
US$ 121* /night
View Deal
Hotels.comUS$ 127
Orbitz.comUS$ 127
TravelocityUS$ 127
View all 7 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates