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AHA Gateway Hotel

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AHA Gateway Hotel
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281 Reviews from our TripAdvisor Community

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There are newer reviews for AHA Gateway Hotel
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Showing 272: English reviews
Johannesburg, South Africa
Reviewed 6 February 2017

It is good hotel for younger guests looking to be closer to most of night life attractions. Rooms are nice and clean, staff at the bar and reception area were friendly. the restaurant staff are the opposite, when we went for breakfast we sat on the deck / terrace and not once we were assisted by the staff on duty,...

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Thank siphos420
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear siphos420, Thank you for posting your review, we have responded and apologised on our own guest tracking system, and once again assure you of our continued strive for service excellence, We look forward to your next visit, Kind Regards Jerod General Manager

Nelspruit, South Africa
Reviewed 31 January 2017 via mobile

I stay at this hotel on a regular basis for business. The manager added a special touch to my room last week and I must applaud the outstanding customer service! Food is outstanding, even though one is spoilt for choice with restaurants in the nearby vicinity. Staff are attentive, rooms are well appointed and the convenience of the offering is...

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Thank Ali_Zee01
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Ali_Zee01, Thank you so much for this wonderful review, we appreciate your patronage and look so forward to your next visit, which I am sure you will enjoy as much. Kind regards Jerod General Manager

Maputo, Mozambique
Reviewed 30 January 2017

Good service overall. Rooms are big enough for a very comfortable stay. Room was clean. Breakfast is excellent with variety of food. Hotel is located just at the Gateway Shopping mall which helps a lot. Variety of shops and restaurants.

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Thank Celma2016
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Celma2016 Thank you for the wonderful review, we appreciate your patronage and look forward to your next visit, kind Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 27 January 2017

I have been staying at the Gateway Hotel courtesy of my company travels back and forth since 2012. From the very first visit, I have been made to feel completely at ease and comfortable. The service has been unfailingly top notch and I never fail to have the best evenings rest in their immaculately kept rooms. To this day, the...

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Thank mandisac2017
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear mandisac2017 Thank you for that wonderful feedback, we aim to provide exceptional service at all times and your reaffirmation of our efforts goes a long way in motivating the team. We look forward to your next visit, and thank you for being our guest. Kind Regards Jerod General Manager

Ballito, South Africa
Reviewed 24 January 2017

Great value, upmarket clean accommodation. Staff were pleasant and well trained. Everyone we met were warm and welcoming. The breakfast was really scrumptious with lots of variety. Impressive interior. Decor in sitting areas is exceptional. Loved the large shower .

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Thank MandyG204
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear MandyG204, Thank you for the wonderful feedback, we appreciate you taking time to submit this review and appreciate your patronage, don't be a stranger to the aha Gateway Hotel come back soon, Best regards Jerod General Manager

Reviewed 21 January 2017 via mobile

Large clean room. Well situated with undercover parking. Staff friendly and attentive. As far a business hotel it ticks all the boxes. Wouldn't use it for vacation. Drain in the shower was blocked. Rooms clean

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Thank Lance S
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Lance S Thank you for the feedback, we appreciate the time taken to review the property and look forward to your next visit. We apologise for the drainage issue and assure you of our ongoing dedication to service excellence. Kind Regards Jerod General Manager

Johannesburg
Reviewed 17 January 2017

Despite being a 3 Star graded facility the experience was superior - please keep the level of service and state of the facility. On criticism was the table arrangements for breakfast - make another plan. We will recommend the facility to our family and friends

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Thank John C
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear John C Thank you for the wonderful feedback, we take into consideration your comment relating to the breakfast table lay up, and will discuss with the team to make more appropriate. We look forward to your next visit. Kind Regards Jerod General Manager

Reviewed 14 January 2017 via mobile

Stayed there from the 9th- 13th of January and the staff was just excellent they were so friendly but kept their professionalism nothing was a problem to them special thanks to Zharma and Mlamuli(Reception ) Blessing, Ncami in the restaurant and Sthe for the wonderful service throughout keep it up guys

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Thank Thandolwethu1
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Thandolwethu1 Thank you so much for the wonderful feedback and for pointing our our inspirational employees. We look forward to your next visit, Kind Regards Jerod General Manager

mahikeng
Reviewed 13 January 2017

I really enjoyed my stay at the hotel, the food was deliciuos and a good welcoming, cleaning staff was also friendly and of course the kitchen ladies and waitresses.thank you,I would definitely visit the hotel again. Thnx.

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Thank mns2017
London
Reviewed 13 January 2017

We stayed at the Aha Gateway Hotel at the beginning of January 2017. The staff were friendly and welcoming, the room clean and the bed very comfortable. Parking was easy in the car park of the adjacent shopping centre and it was convenient to be able to walk to the shops. We had a great stay. Thank you

Review collected in partnership with this hotel
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Thank Lin M
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear Lin M Thank you for the wonderful feedback, we continually strive for service excellence and are pleased we get it right more often than not. We look forward to your next visit Kind Regards Jerod General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: ₹ 6,086 - ₹ 10,341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
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Hotel Style:
#6 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from AHA Gateway Hotel staff and other travellers.
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Questions? Get answers from AHA Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is focused on being green and environmentally friendly. Thumbs up.”
 of 5 bubbles Fleelance, 23 Mar 2017 | Read review
“Clean the bathrooms and reduce the odour of the cleaning detergents. ”
 of 5 bubbles dhanilm2017, 22 Mar 2017 | Read review
“Don't get a room facing Gateway Mall because if there is a live concert during the day all the noise will come to your room. ”
 of 5 bubbles napoleonm311, 20 Mar 2017 | Read review
“excellent layout”
 of 5 bubbles 568se, 1 Mar 2017 | Read review
“I forgot my diary in my room ”
 of 5 bubbles nakekelom, 28 Feb 2017 | Read review
5 of 5