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Hilton Durban

Expedia.comUS$ 151*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 197*
US$ 151*
Great Deal
US$ 154*
US$ 154*
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Hilton Durban
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1,366 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Durban
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Showing 1,275: English reviews
Newport, United Kingdom
Reviewed 30 June 2016

I've stayed in Durban on business dozens of times over 20 years visiting from the UK and know it very well. I have only recently used the Hilton as its a little out of town rather than on the beachfront but its only a half mile walk to the beach and its a fantastic hotel. It's extremely good value for...

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Helpful?
Thank Graham D
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking the time to post a review of your recent stay. We pride ourselves on providing excellent customer service to all of our guests. Thank you for your kind words about our security staff, location and high standard of our rooms. We look forward to having you back to stay with us soon Yours...

Port Edward, South Africa
Reviewed 30 June 2016 via mobile

The best hotel I have ever stayed in and the main reason for this, is the staff. Wow, what wonderful, friendly and helpful staff. From the time I stepped into the hotel until we left. The porters, reception, waitresses and cleaners....they made my stay so worth while.

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Helpful?
Thank Belinda W
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest I greatly appreciate the feedback. We are incredibly thrilled to learn you had such a wonderful visit with us recently. I will surely pass these comments onto the entire team for their recognition! Hopefully we will be seeing you again in the future. Yours sincerely Markus

Mthatha
Reviewed 29 June 2016

It was a cold stay...service poor, I can't go back there...I don't know how many times I asked for an extra blanket on both nights, but no one seemed to care. the aircon was faulty, nobody came to check!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 788wn
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking the time to leave us your feedback. We take your comments and concerns very seriously. Please know that the level of service you received is definitely not the high level of service and quality that we strive to provide to each and every guest that walks through our doors. Please accept my sincerest...

Durban, South Africa
Reviewed 28 June 2016

The Hotel is very well kept and the new bar i amazing , beautiful outside are and lovely inside area, we did have otherwise service as they were busy , but 45 mins wait for a platter was way to long. good selection of wine .

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Helpful?
Thank elaine451
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking the time to post a review of your recent stay. I am pleased that you enjoyed our location and new Big Easy Restaurant. We appreciate this feedback that will be used as a tool to help us improve upon the service we provide. We look forward to having you stay with us again...

Cape Town Central, South Africa
Reviewed 28 June 2016

From arrival to departure the experience was top class. ALL the staff made you feel at home and a special thanks to the Big Easy crew for outstanding service (pity it couldn't open a little earlier) but regardless i recommend this hotel for any traveler. *****

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Helpful?
Thank springbok212
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for your complimentary review of our hotel and the Big Easy Durban Winebar & Grill by Ernie Els. We do try to offer first class service to our guests and I am pleased you enjoyed our location, our beautifully decorated rooms and outstanding staff. On behalf of our team members thank you for choosing us....

Copenhagen, Denmark
Reviewed 27 June 2016 via mobile

After a busy week at the INDABA - my family joined me for a well needed break - we stayed in very disappointing resort - then we tried the Hilton & it erased our bad experience - the staff were so friendly & helpful throughout - even called our room to find out if we needed anything - steak restaurant...

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Helpful?
Thank nursch
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking the time to post a review of your recent stay. I am pleased that you enjoyed our centralized location and the outstanding service we provided. We appreciate this feedback. We look forward to having you stay with us again in the future. Yours sincerely Markus

Johannesburg, South Africa
Reviewed 27 June 2016

Never been disappointed with any of my previous stays at this hotel. Excellent facilities and people. Should even be better when the upgrades have been completed. One of the best hotels to stay in. Friendly staff and they provide an excellent service. Excellent food and the buffet is reasonably priced.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Joy B
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for your repeat visits and review! It's always a delight to have you stay with us and we're glad to know each time is pleasant. Looking forward to next time. Yours Sincerely, Markus

Pretoria, South Africa
Reviewed 27 June 2016

The hotel is beautiful, the staff are friendly and I enjoyed the king treatment and the hotel view. My guest room is cleaned twice in a day. The still water is replaced every time I went out. I would like to go back, the location of the hotel is good not busy but close to the water front.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Shadrack K
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Many thanks for the wonderful feedback. We are thrilled that you had such a lovely stay with us and glad you enjoyed your guestroom experience, as well. We look forward to welcoming you back for another visit, soon. Yours Sincerely Markus

Reviewed 26 June 2016 via mobile

Stayed over for a night on a business trip. The hotel is nice, conviniently located, with friendly and very helpful staff especially the housekeeping lady who serviced my room, Xoliswa. I was surprised that the hotel does not offer free wifi except at the lobby. That put me off as wifi is mostly standard at hotels of this this calibre...

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Helpful?
Thank Lucy K
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking the time to post a review of your recent stay. Feedback such as yours is a vital element to our success and used to train our staff on what our guests expect of us. We hope to give our guests a perfect 10 experience but we realize sometimes we fall short of our...

Benoni, South Africa
Reviewed 26 June 2016

Hilton provide excellent amenities for both business and leisure guests. Their upgraded rooms set the trend. Most comfortable beds you can ask for. Bathrooms of high standard. Executive or business lounge provides all comfort and excellent service needed after an long working day.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank fouche20152016
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for your review! We're happy to hear you enjoyed your time with us and were able to experience our new Executive rooms and Business Lounge. We look forward to your next visit. Yours sincerely Markus

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vasco's Restaurant
Vasco's Restaurant
Cuisines: Italian, Indian, African, International, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hilton Durban is an iconic landmark hotel offering superior accommodations in a supreme location near the Durban International Convention Center. All rooms offer panoramic views of the city or the Natal coastline, with easy access to Durban's beaches and central business district, perfect for meetings or events. ... more   less 

Additional Information about Hilton Durban

Address: 12 - 14 Walnut Road, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: ₹ 6,351 - ₹ 18,275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Durban 5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Travelocity, Hotwire, Hotels.com, Cancelon, getaroom.com, HotelQuickly, TripOnline SA and Hotel.de so you can book your Hilton Durban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Durban Hotel Durban
Hilton International Durban
Hotel Style:
#2 Luxury Hotel in Durban
#9 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Durban staff and other travellers.
8 questions
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Questions? Get answers from Hilton Durban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King size rooms are fab - huge bed and very spacious but any room will be fine to be honest.”
h0ward16, 26 Apr 2017 | Read review
“request sea facing room.”
afzale, 18 Apr 2017 | Read review
“Choose another hotel.”
Zakera, 18 Mar 2017 | Read review
“Ask for a refurbished room.”
896geoffreys, 18 Feb 2017 | Read review
“Ask for a renovated room.”
rosaposer165, 13 Jan 2017 | Read review
5 of 5
Expedia.com
US$ 151* /night
View Deal
Booking.comUS$ 154
HiltonUS$ 154
getaroom.comUS$ 197
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
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