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Hilton Durban

1,574 reviews
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Traveller (251)
Room & Suite (136)
Dining (68)
Overview
  • Excellent42%
  • Very good31%
  • Average15%
  • Poor6%
  • Terrible6%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Hilton Durban
Special Offer: LIVE THE BIG EASY
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,574)Write a Review
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All reviewsthe executive loungeeasy restaurantbusiness loungeconvention centerroom serviceattending a conferencefive star hotelcurriesexcellent servicebusiness tripcomrades marathonreception areasouth africaenjoyed my stayiccrainbowdoorman
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211 - 215 of 1,474 reviews
Reviewed 13 May 2017

Great hotel to stay at. Facilities clean and rooms are always neat and tidy. Service are consistent every time you visit the hotel, staff are extremely helpful and friendly. There is sufficient safe parking inside the hotel and their rates are extremely competitive and also...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Deon M
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 15 May 2017

Dear Valued Guest Thank you for your complimentary review of our hotel. We do try to offer first class service to our guests. I am pleased you enjoyed your room, location and the service provided by our team members. We appreciate your feedback. I hope...More

Reviewed 12 May 2017 via mobile

My family and I had visited Hilton we had booked 3 rooms and I must say the stay was great however in one of the rooms first the shower handle refused to close so the bathroom was messed and in that room again the plug...More

Thank shezoocassim
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 15 May 2017

Dear Valued Guest Thank you for taking the time to share feedback on your recent stay with us. Thank you for bringing your observations to my attention so we can continue to work on areas where we may have opportunity. I apologize that you did...More

Reviewed 11 May 2017

the food was great, I was just a bit disappointed with fact that I was unable to connect to wifi. the staff have promised to change my room and that too did not take place. the room was clean but the beverages in the fridge...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Azola N
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 15 May 2017

Dear Azola N We sincerely apologize for the issues you encountered during your visit. Clearly, these circumstances do not reflect our dedication to the high standards we have committed to, and we apologize. Most assuredly, these matters will be addressed to prevent them from reoccurring....More

Reviewed 11 May 2017

My room was cool, you know, I was with my friend, and we were metric students of 2015. We enjoyed our holiday of a week spending our nights at Hilton's comfortable bed, oh yah, the flatiron screen hang on the wall was real dope, we'd...More

Thank Calvin_LERATA
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 12 May 2017

Dear Valued Guest Thank you for your kind review. I am very pleased that you were well-looked after at the Hilton Durban. Yours sincerely Markus

Reviewed 10 May 2017

We stayed at this hotel at the start of the December holidays in 2016.I would usually spend a lot of time researching hotels for our international trips but wrongly decided to be lazy as this was a local trip and having stayed at this brand...More

Thank SimpsonsCapeTown
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 11 May 2017

Dear Valued Guest Thank you for taking the time to provide a review of your experience at the Hilton Durban. I'm sorry for the challenges you encountered with booking.com and our Reservations, room allocation and quality of food at breakfast. I would like to happily...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 109 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 109 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (251)
Room & Suite (136)
Dining (68)
Pool & Beach (11)
Business Centre & Event Rooms (11)
Family and Play Areas (7)
Questions & Answers
Ask a question
Muhammad C
14 November 2017|
AnswerShow all 2 answers
Response from MarkusMFritz | Property representative |
Thank you for your question, unfortunately we do not offer shuttle services to and from the beaches, however we do have a preferred transport company that operates from the hotel and the fares to Ushaka Beach is R 50 for a... More
0
Votes
NormajoTampaUSA
23 October 2017|
Answer
Response from MarkusMFritz | Property representative |
Please contact our Reservations Team who will be able to assist your with our preferred transfer company that operates from the hotel. The current cost is approx. R500 one way. Call 031 336 8100
0
Votes
BBBrewing
23 August 2017|
AnswerShow all 6 answers
Response from MarkusMFritz | Property representative |
Dear BBBrewing, yes our Wi-Fi upgrade is currently taking place and will be completed by the week of 1st September, so perfect timing! Looking forward to welcoming you to the Hilton Durban. Kind regards Markus General... More
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Room Tips
"Ocean view rooms"
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"Go high floor"
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"All rooms are good here but I prefer non smoker rooms."
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"Higher floors (5+) are quieter."
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