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Southern Sun Elangeni & Maharani

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#2 of 41 Hotels in Durban
Certificate of Excellence
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Southern Sun Elangeni & Maharani
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1,686 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Elangeni & Maharani
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Showing 1,601: English reviews
Port Elizabeth, South Africa
Reviewed 30 January 2017

My experience at the hotel was excellent, I will definitely be back with my family. The service was also excellent and the meals were great, my halaal needs were taken care of. The room was also very clean and well kept.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank benedicti2017
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a great stay and look forward to welcoming you and your family back soon. Regards Samantha

Johannesburg
Reviewed 27 January 2017

We stayed overnight at the Maharani to attend a a family funeral. The check in was efficient and friendly, my elderly parents received a complimentary upgrade. The room was well appointed, clean and had beautiful sea views.the porte staff were friendly and helpful.. on site parking for a small fee was convenient. Brrakfast was geneous and quality of food was...

Review collected in partnership with Tsogo Sun Hotels
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Thank LEMJohannesburg
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for completing our Guest Satisfaction survey. I am pleased that they team were able to make your stay as pleasant as possible during this sad time. We do hope to welcome you back soon. Regards Samantha

Durban, South Africa
Reviewed 25 January 2017

Beautiful Hotel with amazing views. My favourite is always the pool deck. There was a problem with my reservation and the reservation manager immediately attended and sorted it out. Always amazing to stay here.

Review collected in partnership with Tsogo Sun Hotels
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Thank hea2017
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a great stay and look forward to welcoming you back soon. Regards Samantha

Pretoria, South Africa
Reviewed 25 January 2017

I stayed at the Maharani. Hotel provides for good relaxation and the swimming pool on the top floor is outstanding . Staff were friendly and willing to assist. Room was clean and facilities were good. Typical 4 star SA hotel. Great ocean views too. Location is good and is right next to the beach although at night the beach area...

Review collected in partnership with Tsogo Sun Hotels
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Thank nadi9
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha

Johannesburg, South Africa
Reviewed 25 January 2017

I enjoyed the clean and comfortable room and a very good breakfast; the service from the staff is good and there is parking available which helps with security for a vehicle ; the breakfast area is very pleasant with a great view of the sea .

Review collected in partnership with Tsogo Sun Hotels
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Thank 495malcolms
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha

Johannesburg, South Africa
Reviewed 24 January 2017

I've never actually written out a complaint on any service that was bad and although not a regular, I do give positive feedback now and again on these surveys, TripAdvisor, booking.com etc when I get really good service. With this stay though I was beyond being bitterly disappointed. I never checked the star grading of the hotel before booking as...

Review collected in partnership with Tsogo Sun Hotels
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1Thank Thabani Z
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. The bedrooms at the Elangeni tower form part of the final phase of our refurbishment programme, which is scheduled to commence shortly. The pictures on our website and Tripadvisor are actual pictures of the various room types. During peak season, when we run at high...

Reviewed 23 January 2017

We have visited the hotel and ate at both the Lingela and Daruma previously and was happy with the service and food. When checking into the hotel, parking is not so convenient, there was no elevator from the underground parking to the hotel. Which meant carrying bags up stairs. (No way to call an assistance to carry luggage up from...

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Helpful?
Thank Ashlin P
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am pleased that you had a memorable stay and enjoyed your wife's birthday celebrations. We look forward to creating many more memories with you. Regards Samantha

Reviewed 20 January 2017 via mobile

Best view hotel ever. Breakfast hmmm tops man . Best view where you having breakfast on 2nd floor . Very close all transport. Safe place . Can get anything you need it . Open a window just sound of sea waves..it's nice ya

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Helpful?
Thank Hajishahul
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha

Ladysmith
Reviewed 17 January 2017

Fantastic stay at the maharani home away from home. Excellent beach holiday. For the family.easy access to the beach . Suncoast , unshaka marine world and use of public transport the muvo public transport. Overall the hotel is centrally situated and within reach of all tourist attractions.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Mahmood P
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha

Johannesburg, South Africa
Reviewed 16 January 2017

Extremely noisy. Halaal food contamination with pork suasages. Alcohol bottles found in room on check in. No parking, not even for checking in and out. I previously received better service and value for money from other hotels in the area. Over priced for the quality received.

Review collected in partnership with Tsogo Sun Hotels
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Thank bilaale2017
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the lapse in standards experienced from our housekeeping team - your feedback has been shared with the Executive Housekeeper, in order that she address this with her team. We serve a traditional English breakfast buffet, which includes pork sausages...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: ₹ 9,250 - ₹ 14,135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban
Hotel Style:
#1 On the Beach Hotel in Durban
#1 Luxury Hotel in Durban
#2 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Elangeni & Maharani staff and other travellers.
14 questions
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Questions? Get answers from Southern Sun Elangeni & Maharani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a sea-facing room”
 of 5 bubbles maryann52za, 28 Mar 2017 | Read review
“Rooms on the south side”
 of 5 bubbles , 19 Mar 2017 | Read review
“High floor to the beach side”
 of 5 bubbles herbertfweber2016, 8 Mar 2017 | Read review
“Go for floors 4 to 20 sea view; south facing rooms will give a poor glimpse of the sea!”
 of 5 bubbles 151christophers, 8 Mar 2017 | Read review
“Higher the better.”
 of 5 bubbles Twickenham_12, 5 Mar 2017 | Read review
5 of 5