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US$ 167
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Great always fantastic to stay here view is awesome, staff great parking limited under cover. Rooms are always clean room service is great always too muc food. Checking in is easy as well as check out
Review collected in partnership with Tsogo Sun Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Anna-marie G
Response from Samantha C, General Manager at Southern Sun Elangeni & MaharaniResponded 10 October 2017
Thank you for taking the time to post your review and for your valuable feedback.
I am delighted that you had a great stay and look forward to welcoming you back soon.
Regards
Samantha
Very bad service, worst check-in ever....insensitive to clients request like early check-in, 14:00 time is ridiculous for early travelers....I’ll not recommend until changes are effected. DisappointedMore
Review collected in partnership with Tsogo Sun Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Lebogang L
Response from Samantha C, General Manager at Southern Sun Elangeni & MaharaniResponded 10 October 2017
Thank you for taking the time to post your review and for your valuable feedback.
Unfortunately, early check-ins are subject to availability. As check out time is 11h00, when we are fully booked, we are unable to extend the facility of early check in.
It...More
one summer many years ago the Elangeni Hotel was the only place to stay in Durban and held that position for many years....so a return visit was a must do while on holiday in south africa...while there we ate at the one and only japanese...More
1 Thank Kloffusjohn
Response from Samantha C, General Manager at Southern Sun Elangeni & MaharaniResponded 10 October 2017
Thank you for taking the time to post your review and for your valuable feedback.
I am disappointed to note that you did not enjoy your stay this time. I have taken the liberty of sharing your review with the owners of Daruma restaurant, so...More
I received a warm welcoming from day one until I left the place. The conference venues were also well arranged with clear slides for presentations. The room was well cleaned everyday. All the staff were friendly.
Review collected in partnership with Tsogo Sun Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank moeketsid
Response from Samantha C, General Manager at Southern Sun Elangeni & MaharaniResponded 10 October 2017
Thank you for taking the time to post your review and for your valuable feedback.
I am delighted that you had a great stay and look forward to welcoming you back soon.
Regards
Samantha
We had no problems checking in and had super service with an early check-in , room and view was amazing ... all together no reason to complaint , fantastic stay - staff were friendly and I love the revamp - included parking is a definite...More
Thank Zainab S
Response from Samantha C, General Manager at Southern Sun Elangeni & MaharaniResponded 10 October 2017
Thank you for taking the time to post your review and for your valuable feedback.
I am delighted that you had a memorable stay and look forward to welcoming you back soon.
Regards
Samantha
Response from BiscuitHampshire | Reviewed this property |
We had a sea facing view which was fabulous. Our room was standard but very comfortable. The staff are excellent, we had an issue with the next part of our holiday and they couldn't have been more helpful, checking travel... More
We had a sea facing view which was fabulous. Our room was standard but very comfortable. The staff are excellent, we had an issue with the next part of our holiday and they couldn't have been more helpful, checking travel, accommodation etc for us.