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Southern Sun Elangeni & Maharani

TravelocityUS$ 145*
View Deal
#2 of 42 Hotels in Durban
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 185*
US$ 145*
US$ 185*
US$ 145*
US$ 185*
US$ 145*
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Southern Sun Elangeni & Maharani
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1,732 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Elangeni & Maharani
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Showing 1,645: English reviews
Lusaka, Zambia
Reviewed 13 October 2016

We stayed at the Elangeni in Durban to watch the Rugby, in Oct 16. The hotel is extremely busy, the reception area had people everywhere. There were only 2 people on duty checking guests in. So we stood in the queue for a very long time. Once we got to the front the check-in was quick. The rooms are very...

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Helpful?
Thank ElleVee288
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for your poor arrival experience. Unfortunately we did have delegates of an international congress staying for the week, who were due to check out over the weekend, however there was a mis-communication between them and the organisers, which resulted in...

Pretoria, South Africa
Reviewed 13 October 2016

This elegant lady in Durban reeks of royalty which is infectious among its guests. You are assured of personalised service and all staff members are responsive to your needs. The little additions like the bar fridge in the room, the well equipped gym, the efficient wake up call facility and packed breakfast for an early check out are indicative of...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank Yuven G
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha

Johannesburg, South Africa
Reviewed 10 October 2016

The Ocean Breeze breakfast manager and our check-in receptionist were exceptional. Very friendly and super efficient. Thank you as well for the upgrade in our room to give us more space due to there being a camp cot in the room. The hotel even went so far as to provide us with a bottle sterilizer with the miltons solution to...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Zaba T
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha

Cape Town, South Africa
Reviewed 9 October 2016

I decided to surprise my wife with special time to be spent at Maharani, being a special anniversary. I informed management of a few special requests and all were met with even unexpected spoils at no additional charge - we were most surprised and overwhelmed.... with wine, champagne, chocolates, a fresh fruit platter...etc etc etc. We were also given an...

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Helpful?
Thank Allen B
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha

Johannesburg, South Africa
Reviewed 5 October 2016

I normal use more modern hotels but this time I wanted to be as close to that awesome restaurant as possible and because a colleague had also booked there I followed suit and I regretted it because after flying into the city and working the whole day on arrival: 1. the security guard at the ground parking entrance (peeping through...

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Helpful?
1Thank rato_11
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the manner in which the security addressed you upon arrival. The reason we encourage Guests to check in prior to parking is due to us not having a lift from the basement parking to the lobby. Guests are encouraged...

pretoria
Reviewed 4 October 2016

I've stayed here many times and think I probably will for many more times. I love the location, I love the view, the breakfast is always yummy and the hotel is always clean. You pay your price but it's worth it. Also I'm quite impressed with the latest refurbishments. What I do feel could improve though is during one stay...

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Helpful?
Thank zanah22
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the mis-information supplied by our Guest Relations team. Our role is merely to provide on-site first aid and to suggest that patients seek medical attention. We do have valid certificates available for viewing by Guests from our meat suppliers...

Johannesburg, South Africa
Reviewed 4 October 2016

Unfortunately we seem to have quite bad luck whenever we stay at Elangeni as we cannot seem to enjoy a stay without encountering issues. Firstly, the SunRands rewards program has no other benefit than earning SunRands. As a black member you would assume that some preferential treatment would be in order. However, just receiving an upgrade is more a matter...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Hashcdat
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. Whilst the main benefit of our rewards programme is the earning and redeeming of Sunrands, our members also receive preferential rates when booking online (automatic 10% off the BAR rate). When booking on a bed & breakfast rate, the inclusive breakfast is available only in the breakfast venue and not...

Durban
Reviewed 3 October 2016 via mobile

Lovely hotel, furnishings a bit outdated and the breakfast buffet was extremely full, there was a q of people waiting until they redirected people to the sister hotel next door. There's no lift from the parking to the reception floor. The views are stunning! They where very accommodating when we requested more tea bags etc.

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Helpful?
Thank MrsMitha
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. The bedrooms at Elangeni form part of the final phase of our refurbishment programme, which is due to commence soon. We are also investigating the possibility of installing a lift from the basement to the lobby - however, this remains a challenge due to the...

Johannesburg, South Africa
Reviewed 3 October 2016

We spend the weekend at this hotel... The room was cramped and lacked any appeasing character. The sink and bath drains were blocked and the toilet dropped water continuously... although I complained... this was left unattended The noise factor was incredible... Will not return to this hotel....

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
2Thank 02Slo
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. Please accept my sincere apologies for the lapse in standards experienced in your room, which was not attended to when reported. I would like to assure you that this is most certainly not the standard that we strive to deliver and your feedback has been shared with the team, in...

Harare
Reviewed 29 September 2016

Stayed at this hotel in the beginning of September. Check in was great, as we arrived early. Our room was ready. Posoletso at the front desk was very welcoming and helpful. This is a huge hotel and we got a room on the 14th floor. The lifts are quite frequent but are dated. The hotel has a dated feel to...

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Helpful?
1Thank Mikeyben
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. The bedrooms at Elangeni form part of the final phase of our refurbishment, which is due to commence soon. I am pleased that despite the dated rooms, you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: ₹ 9,054 - ₹ 14,832 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban
Hotel Style:
#1 On the Beach Hotel in Durban
#1 Luxury Hotel in Durban
#2 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Elangeni & Maharani staff and other travellers.
14 questions
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Questions? Get answers from Southern Sun Elangeni & Maharani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose 11th Floor and upwards for a great sea view”
Kevin_Yeh, 15 Apr 2017 | Read review
“Al floors are pretty quiet”
shaolinaw, 5 Apr 2017 | Read review
“Request a sea-facing room”
maryann52za, 28 Mar 2017 | Read review
“Rooms on the south side”
, 19 Mar 2017 | Read review
“High floor to the beach side”
herbertfweber2016, 8 Mar 2017 | Read review
5 of 5
Travelocity
US$ 145* /night
View Deal
Hotels.comUS$ 145
TripAdvisorUS$ 145
getaroom.comUS$ 185
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Prices are for 1 room, 2 adults
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