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Southern Sun Elangeni & Maharani

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#2 of 42 Hotels in Durban
Certificate of Excellence
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Southern Sun Elangeni & Maharani
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1,726 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Elangeni & Maharani
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Showing 1,640: English reviews
Durban, South Africa
Reviewed 1 week ago

I cant come to fault this hotel. Yes there are those minor things that are not worth mentioning. I get value for money at this hotel. The staff are great and always willing to assist where possible. The rooms specious with beautiful & clean bathrooms.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Thokozani P
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I a delighted that you had a great stay and would like to meet you on your next stay in order to obtain details on the things that we are not getting right. We look forward to welcoming you back soon. Regards Samantha

Pretoria, South Africa
Reviewed 2 weeks ago

A hotel that caters for everyone, location is perfect , staff are friendly and efficient, the breakfast is probably one of the best I had compared to most hotels in the world, situated at the best beach in the country i feel!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 770farhadn
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a great stay and that you enjoyed the Durban beach experience. We look forward to welcoming you back soon. Regards Samantha

Middleburg, South Africa
Reviewed 2 weeks ago

I alway enjoy staying over at Tsogo Sun Hotel, I believe it value for money and the oservice I have enjoyed over the years has made me to go back for business and leisure, I will continue using their various hotel across the country.

Review collected in partnership with Tsogo Sun Hotels
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Thank Bongani M
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you enjoyed your stay and that Tsogo Sun Hotels are your hotels of choice. We look forward to welcoming you back soon. Regards Samantha

Johannesburg, South Africa
Reviewed 2 weeks ago

Nothing beats the golden mile when it comes to having an awesome beach experience. Maharani is the ideal location to access a great swimming beach. Breakfast at the Vigor and Verve is great although it can get busy. Having the option of using the Elangeni facilities is a plus, but the cherry on Top is the warm water pool on...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank yusuf r
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha

Southbroom, South Africa
Reviewed 2 weeks ago

Firstly the room (1804, 1808 & 1825) were small and cramped, bathrooms need modernising. BIC's old fashioned and sliding door broken in 1825. Air Cons poor in 1808 & 1825. No hot water on occasions too. The Tall Ships Bar was nice, but it was the only bar with a TV that I could go to and watch Rugby, but...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Nigel A
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I have shared your feedback with the food & beverage manager, who will look into the service delivery at Panorama Bar and address the shortcomings on service delivery. In line with industry trends, our facilities are available to all patrons (resident as well as non-residents)....

Johannesburg, South Africa
Reviewed 2 weeks ago

Panorama Bar urgently requires attention. There are lots of staff members, however, they seem disorganised. No-one to seat you and attend to your requirements. A drink is hard to come by. I would expect more from the Southern Sun Group. Staff certainly not as friendly as our last visit. Hotel starting to look old and in need of work.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 331grantr
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I have shared your feedback with the food & beverage manager, who will look into this and address the shortcomings. Regards Samantha

Bloemfontein, South Africa
Reviewed 2 weeks ago

The service was professional and excellent, the hotel must maintain these standards to remain competitive. The hotel must consider shuttle services for airport trips and collect guests as they arrive and drop them at hotel.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ef4tb
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. We do offer various shuttle service options, which can be arranged at the time of making your reservation. I am pleased that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha

Centurion, South Africa
Reviewed 2 weeks ago

All was excellent besides the aged bathroom. Fitting were tarnished, the shower curtain, rusted fixings on the shower curtain rail, pop up wastes were both broken, could be cleaner although this is also linked to the age

Review collected in partnership with Tsogo Sun Hotels
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Thank markhW8291KW
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. We will be commencing with a refurbishment of the Elangeni bedrooms in 2017. The Maharani bedrooms, however, have already been upgraded, which I am sure you will find more comfortable. We look forward to welcoming you back soon. Regards Samantha

Reviewed 2 weeks ago via mobile

I stayed at Maharani on Tuesday and Wednesday. I have not been close to the Durban beach front in years. I was pleasantly suprized. The day was beautiful the beaches where clean and well presented. The hotel is great. The staff very professional and courteous. If I am in Durban again, this will be my hotel of choice.

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Helpful?
Thank Clinton C
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a great stay and that we are your hotel of choice when travelling to Durban. We look forward to welcoming you back soon. Regards Samantha

Fourways, South Africa
Reviewed 2 weeks ago via mobile

The staff at the Maharani are excellent. Great customer service, had learned our names at breakfast by day two, and all round pleasant people working there. Forgot some valuables in the room safe and only discovered the forgotten things when we got home - no problem, Gcina and Mbali (duty managers) sorted it out without any hitches and were pleasantly...

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Helpful?
1Thank Jacie271
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you and your family had a memorable stay and that the staff exceeded your expectations with their service delivery. We look forward to welcoming you back when you next travel to Durban. Regards Samantha

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: ₹ 9,140 - ₹ 14,651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban
Hotel Style:
#1 Luxury Hotel in Durban
#1 On the Beach Hotel in Durban
#2 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Elangeni & Maharani staff and other travellers.
14 questions
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Questions? Get answers from Southern Sun Elangeni & Maharani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose 11th Floor and upwards for a great sea view”
Kevin_Yeh, 15 Apr 2017 | Read review
“Al floors are pretty quiet”
shaolinaw, 5 Apr 2017 | Read review
“Request a sea-facing room”
maryann52za, 28 Mar 2017 | Read review
“Rooms on the south side”
, 19 Mar 2017 | Read review
“High floor to the beach side”
herbertfweber2016, 8 Mar 2017 | Read review
5 of 5