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Faircity Falstaff Hotel

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Faircity Falstaff Hotel
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132 Reviews from our TripAdvisor Community

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There are newer reviews for Faircity Falstaff Hotel
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Showing 124: English reviews
Level Contributor
5 reviews
Reviewed 15 March 2016

Despite a guaranteed 5 night booking, prepaid in full, on arrival I was told that reservations had transferred me to a different hotel. At 4 pm back across town in traffic, despite my email and telephone number, not a single outreach from the hotel. Two calls to their reservations simply repeated we had a group extend. No offer of compensation... More 

Helpful?
Thank Patrick M
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Patrick M, Thank you for providing us with feedback of your experience with us. We appreciate all feedback we receive from our guests. Please accept our sincere apologies for the incident over your recent reservation with us. We sincerely apologize for all inconveniences caused. We accept this is un-acceptable and we will be in touch with you to try... More 

Cape Town Central, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 March 2016

After 6 years of staying at the Falstaff and Quartermain Hotels; today I tried to check in, only to be told my room has been given away (I had a confirmed reservation made through Egencia)... I was told that a group booking took precedence over my reservation and was offered an inferior hotel miles away from where I was staying!!!... More 

Helpful?
Thank Wade G
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Wade G, Thank you for providing us with feedback of your experience with us. We appreciate all feedback we receive from our guests. Please accept our sincere apologies for the incident over your recent reservation with us. As hoteliers we try at all costs to avoid situations like these and we apologize for the inconvenience caused. We do sincerely... More 

East Africa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2016

Secure and well located.... morningside shopping centre just 3 mins walk down and Morningside Hospital 20 mins walk. Comfortable and functional clean rooms though bathrooms need attention when showering ( leakage). There was good working space/ desk in std room. Responsive , friendly employees . Highlight was their shuttle service within 5 kms radius of hotel. Jackson and Albert were... More 

Helpful?
Thank kilizanzibar
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Kilizanzibar, Thank you for providing us with feedback of your stay with us. We appreciate all feedback we receive from our guests. We are thrilled to hear you enjoyed our convenient location central to many places, we are especially happy to hear Jackson and Albert delivered the Faircity friendly service we are proud of, we will certainly pass your... More 

Petersburg
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 February 2016

Loved this quant hotel. The staff were great. We used the shuttle service to pick us up from the hotel and also used the free shuttle service to take us to the train station. This hotel is in a great area so you can walk to lots of nice restaurants. We only stayed here one night but would have liked... More 

Helpful?
Thank Lisa W
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Lisa W, Thank you for choosing to stay with us at the Faircity Falstaff Hotel and for taking time to providing us with your valuable feedback, it is highly appreciated. We are thrilled to read that you loved our hotel, it's location and enjoyed great experiences with our friendly Faircity staff, we are also delighted to read that you... More 

Umhlanga Rocks, South Africa
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2016

This hotel is not part of a big hotel chain and this makes it very unique. The experience felt world class and The staff were friendly and helpful. The room was beautifully prepared with many special touches like a weather update for the next day. The restaurant served a good selection at breakfast. I didn't have dinner but the menu... More 

Helpful?
Thank Alison T
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Alison T, Thank you for providing us with a great review of your experience with us, we thank you for your kind words and we appreciate your feedback. We are thrilled to hear you were so impressed by our friendly and helpful staff and that you enjoyed the good selection at breakfast. We are also very happy to hear... More 

Jerusalem Israel
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 February 2016

I recently spent 3 days at the Falstaff Hotel and enjoyed every minute. I had been booked by business colleagues at a hotel near the airport that prove to be unacceptable. They suggested the Falstaff and at 10 in the evening took me there and made arrangements to get a discounted rate. After a rather harrowing experience at the other... More 

Helpful?
Thank CBWJerusalemIsrael
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that your stay with us was such a positive one and that the facilities both within and outside the hotel were appreciated and well utilized by yourself. Your wonderful comments regarding our team have been very well received... More 

Nottingham, United Kingdom
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 28 January 2016 via mobile

Staff very friendly, food excellent and rooms very comfortable. Comp shuttle into Sandton very useful too. One let down, no badly needed sun loungers around the pool. They say you can use the sister hotel two streets away, but that's not the point is it?

Helpful?
Thank GMYM295424
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you enjoyed good experiences with our friendly staff as well as the complimentary shuttle, we are also happy to hear you found our hotel rooms to be very comfortable and the food excellent. We apologise that we... More 

Johannesburg, South Africa
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 January 2016

Went for an intimate weekend away with the wife. Was quiet and comfortable. We took a corner room out of the way which we preferred but if you want, the pool rooms on first floor are probably best if you don't mind the odd noise. The breakfast was quite good and the rooms were clean and spacious. The best part... More 

Helpful?
Thank Phrenicz
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Phrenicz, Thank you for choosing to stay with us at the Faircity Quatermain Hotel and for taking time to provide us with your valuable feedback, it is highly appreciated. We are delighted to read that your weekend away at our hotel was a quiet, comfortable and enjoyable one. We are also thrilled to hear that you were impressed by... More 

Durban, South Africa
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 December 2015 via mobile

My stay was just an outstanding experience. The location is central and a shuttle bus available to local shopping centres and restaurants. The rooms were clean, well maintained and comfortable. The staff were friendly and offered a great service. Well done to all at the Falstaff.

Helpful?
1 Thank Shaunrivalland
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear Shaunrivalland, Thank you for providing us with a great review of your experience with us on TripAdvisor, We appreciate all feedback we receive from our guests. We are thrilled to hear you enjoyed an outstanding stay with us. We are also very happy to hear you enjoyed our “Faircity Friendly” staff in our endeavours to provide service by design.... More 

Worksop, United Kingdom
Level Contributor
198 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 6 December 2015

Izzy and I stopped over for a days rest after an epic journey back from the USA. We emailed our arrival details the day before and requested a pick-up from OR Tambo. Jacob, our very pleasant driver, was waiting at the arrivals with a big sign for us and whisked us away. Reception had us in our room within 15... More 

Helpful?
Thank dik-bardon
MarkWernich, General Manager at Faircity Falstaff Hotel, responded to this review

Dear dik-bardon, Thank you for taking the time to provide us with valuable feedback of your experience with us. We appreciate all feedback we receive from our guests. We are so happy to hear your journey was a smooth one from our friendly driver meeting you at arrivals to our friendly reception staff having you in your room in a... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by lush gardens, this hotel offers air-conditioned rooms with a flat-screen satellite TV. It features an outdoor pool and a restaurant with a terrace. Free Wi-Fi is available on site. A minibar and an iron are in Faircity’s spacious rooms. Each comes with a private bathroom with a hairdryer. Wooden furniture and white linens are part of the modern classic décor. Breakfast is served daily in the restaurant. Room service, including breakfast, is also available. Guests can relax with a drink by the fireplace in the lounge or on the terrace. Sandton City is just 2 km from Faircity Falstaff Hotel. The O.R. Tambo International Airport is 27 km away, and a shuttle can be arranged on request. ... more   less 

Additional Information about Faircity Falstaff Hotel

Address: 223 Rivonia Road | Morningside, Sandton, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: ₹ 3,409 - ₹ 8,455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Faircity Falstaff Hotel 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Falstaff Hotel Johannesburg
Faircity Falstaff Hotel Sandton, Greater Johannesburg
Hotel Style:
#5 Business Hotel in Sandton
#21 Luxury Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Faircity Falstaff Hotel staff and other travellers.
2 questions
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Manchester, United Kingdom
5 months ago

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Questions? Get answers from Faircity Falstaff Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check with hotel prior to check in as you I would not want to be right by the pool if there are many kids checked in :)”
 of 5 bubbles Y4726ZCkarenl, 14 Nov 2016 | Read review
“Rooms opposite the pool across from the restaurant are so much better and less noisy.”
 of 5 bubbles , 5 Sep 2016 | Read review
“good lil hotel infrastructure. shower over bath also a total turn off”
 of 5 bubbles vukosif, 29 Aug 2016 | Read review
“avoid basement rooms. damp and bad phone reception”
 of 5 bubbles Rishadalive, 23 Aug 2016 | Read review
“Ask for the Deluxe Rooms”
 of 5 bubbles joanamajola, 25 Jul 2016 | Read review
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