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26/11/2017 27/11/2017
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    The Maslow

    Corner Grayston Drive & Rivonia Road, Sandton 2031, South Africa
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    26/11/2017 27/11/2017
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    Traveller (318)
    Room & Suite (56)
    Dining (37)
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    Overview
    • Excellent50%
    • Very good36%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “africology spa” (26 reviews)
    “lacuna bistro” (11 reviews)
    “shuttle service” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Radisson Blu Gautrain Hotel
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    Garden Court Sandton City
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    Protea Hotel by Marriott Johannesburg Balalaika Sandton
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    Hilton Sandton
    1,372 reviews
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (871)
    Traveller rating
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    1 - 5 of 721 reviews

    Reviewed yesterday

    Maslow hotel is a nice hotel, the service that was offered was not bad at all. It's a very decent hotel - or i'd say even more than decent - they have a shuttle every 30mins what would take you anywhere nearby (not sure about...More

    Thank charbs1
    Reviewed 6 days ago

    We booked this hotel for a treat for our wedding anniversary as we were planning to be in Johannesburg for a friends 40th. The lady who checked us in was friendly and we enjoyed a little friendly banter with her. She allocated us a room...More

    Thank Yogeshn
    Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 2 days ago

    Dear Valued Guest, It is with great disappointment that I read your review of dissatisfaction. As a valued guest to the Maslow, I would like to extend my sincerest apologies to you, as this is definitely not the type of feedback we set out to...More

    Reviewed 6 days ago

    I have stayed at the Maslow a few times now and have noticed that the service has got significantly worse over time. We had to wait for seemingly a long time to check in and then the reception was not friendly. It also took a...More

    Thank Edgecliffy
    Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 5 days ago

    Dear Valued Guest, Thank you for taking the time out to share your Maslow experience with us. Your feedback aids us in ensuring that we are continuously living up to our guests' expectations and it is clear that we did not fulfill our end of...More

    Reviewed 1 week ago

    Extremely disappointing service across the board! On arriving at The Maslow we were "greeted" by a gruff receptionist who practically barked that her system was down and was unable to assist...there was no hello, apology, welcome or anything you would expect of a hotel claiming...More

    Thank laurah212015
    Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 1 week ago

    Dear Valued Guest, On behalf of the entire team at the Maslow, please accept my sincerest apologies in terms of your overall experience at our hotel. I assure you that the team here at the Maslow is working very hard to develop a reputation for...More

    Reviewed 1 week ago

    The room is spacious. The food in the restaurant was excellent. Overall the service was excellent. Like the banqueting area with it's own buffet area for lunch. Thanks to the concierge desk that assisted me on getting some medicine. Wifi is good.More

    Thank ricardo732017
    Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 1 week ago

    Dear Ricardo, Thank you so much for sharing such wonderful feedback with us on TripAdvisor. It gives us great delight to hear that we have exceeded your expectations from our food offering, to our service and the Wifi we provide on the property. We definitely...More

    Radisson Blu Gautrain Hotel
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    Protea Hotel by Marriott Johannesburg Balalaika Sandton
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    Hilton Sandton
    1,372 reviews
    #13 of 46 hotels in Sandton
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 129 - US$ 221 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Sandton
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 281
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Agoda, Priceline, TripOnline SA, Cancelon, Hotwire, getaroom.com, HotelQuickly and Cheap Tickets so you can book your The Maslow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Gauteng >
    • Greater Johannesburg >
    • Sandton
    • Also Known As
    • The Maslow Sandton, Greater Johannesburg
    Add Photo Photos
    Traveller (318)
    Room & Suite (56)
    Dining (37)
    Pool & Beach (21)
    Hotel & Grounds (211)
    Bathroom (19)
    Business Centre & Event Rooms (8)
    Family and Play Areas (2)
    Nearby
    Hilton Sandton
    1,372 reviews
    .31 km away
     
    Radisson Blu Gautrain Hotel
    1,225 reviews
    .96 km away
     
    Protea Hotel by Marriott Johannesburg Balalaika Sandton
    1,022 reviews
    .61 km away
     
    Garden Court Sandton City
    1,504 reviews
    .87 km away
     
    Nearby Restaurants
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    .53 km away
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    Knead Bakery Sandton
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    .90 km away
    Nearby Attractions
    Nelson Mandela Square
    2,105 reviews
    1.03 km away
    Sandton Convention Centre
    274 reviews
    .70 km away
    Sandton City
    83 reviews
    1.50 km away
    Sandton Taxi Cabs (Pty) Ltd (Johannesburg Shuttle Services), South Africa
    34 reviews
    1.53 km away
    Ask a question
    Questions & Answers
    Dascha_Morphine
    23 May 2017|
    AnswerShow all 6 answers
    Response from Lilia K | Reviewed this property |
    Airport shuttle (Maslow uses its luxury branded cars) is for FREE within 3 km around the hotel! Contact them to pick you in time please.
    0
    Votes
    Iansky
    15 December 2016|
    AnswerShow all 5 answers
    Response from Andrea H | Reviewed this property |
    They do have a shuttle service though check with hotel for distance that is complimentary. We didn't walk anywhere though the Mandela mall was very close. Just as a precaution as there weren't many people on the streets at... More
    1
    Vote
    sandymargetts
    5 October 2016|
    Answer
    Response from TEBELLO P | Reviewed this property |
    Hi there, I find the rooms quite comfortable even the ones close to the lift. Maybe 5 - 10 rooms away from the lift , facing the garden instead of the hotel front. The corridors are long so you don't want to walk far to get... More
    0
    Votes
    Room Tips
    "Higher floor overlooking the pool was nice"
    Read review
    "Corner rooms are large and sunny. Have a balcony where you can enjoy a sundowner. Great when you are on a..."
    Read review
    "Pick rooms overlooking the pool area"
    Read review
    "garden view is to be recommended"
    Read review
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