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The Maslow

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Traveller (367)
Room & Suite (75)
Dining (37)
Overview
  • Excellent50%
  • Very good36%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“africology spa”(29 reviews)
“lacuna bistro”(12 reviews)
“shuttle service”(36 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (956)
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795 results
Traveller rating
386
279
76
30
24
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LanguageEnglish
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386
279
76
30
24
Show reviews that mention
All reviewsafricology spalacuna bistroshuttle serviceroom servicebusiness hotelrooms are modernfree shuttlenelson mandela squarebeautiful hotelbusiness tripconcierge deskconference facilitiessandton citythe hotel offerssouth africagautrain stationshopping mall
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1 - 5 of 795 reviews
Reviewed 1 week ago

We had requested for an early check in as we were reaching there after an 11hr flight from Singapore and they did not oblige.We would have been happy to pay a bit more for extra hours early. Check in staff was unfriendly and unempathetic We...More

Thank Brinda03
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 6 days ago

Dear Valued Guest, Thank you for sharing your Maslow experience with us on TripAdvisor. As a brand, we pride ourselves on delivering a memorable experience for all who visit our hotel and it seems that we have unfortunately fallen short of our goal during your...More

Reviewed 2 weeks ago via mobile

Celebrated my birthday by experiencing the high tea on offer over weekends. The staff was very attentive and friendly. The selection of cakes was great; way too much to taste everything. The pairing of various teas with delicious savoury treats was the highlight for me....More

Thank Serina P
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 1 week ago

Dear Serina, Wow! What a love filled review, thank you so much for sharing. We have been working hard to ensure that our high tea experience leaves our guests with great memories and we are so glad that we have achieved this with you. Thank...More

Reviewed 3 weeks ago via mobile

I have spent a couple of nights here and my stay was somehow satisfactory. Rooms aren’t very spacious but still functional and comfortable. Bed was comfy and restroom/shower was small but alright too. And well, as I am Italian and sports/football lover, I loved the...More

Thank zorbailgreco87
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 2 weeks ago

Dear valued guest, Thank you for providing us with feedback regarding your recent stay at the Maslow Hotel. We appreciate you sharing both your positive and constructive feedback with us as this aids in ensuring that we are continuously improving our product and service offering...More

Reviewed 3 weeks ago via mobile

Absolutely amazing stay at this hotel. My family and I stayed here for 3 days. Hotel staff and facilities were absolutely fantastic.Morrison was absolutely fantastic I would highly recommend this Hotel if you are staying in Johannesburg.More

Thank Munier J
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 3 weeks ago

Dear valued guest, Thank you so much for your amazing review and for sharing your experience with us on TripAdvisor. We are delighted to hear that you loved your stay with us and that Morris made it an extra special time for you and your...More

Reviewed 4 weeks ago via mobile

My stay at the Maslow was very comfortable. Excellent location. The Maslow is a well run hotel . Rooms are very comfy and clean. Front desk is helpful. I used the room service and was very helpful and prompt. Breakfast staff however was not the...More

1  Thank Chris S
Response from Chulumanco D, Customer Relations Executive at The MaslowResponded 4 weeks ago

Dear Chris, Thank you for sharing such a kind review about the Maslow hotel on TripAdvisor. It makes us very happy when we receive such reviews as it reiterates that we are living up to our guests promise by creating a memorable experience for all...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Wheelchair Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 123 - US$ 222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 123 - US$ 222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (367)
Room & Suite (75)
Dining (37)
Pool & Beach (21)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
Dascha_Morphine
23 May 2017|
AnswerShow all 6 answers
Response from Lilia K | Reviewed this property |
Airport shuttle (Maslow uses its luxury branded cars) is for FREE within 3 km around the hotel! Contact them to pick you in time please.
0
Votes
Iansky
15 December 2016|
AnswerShow all 5 answers
Response from Andrea H | Reviewed this property |
They do have a shuttle service though check with hotel for distance that is complimentary. We didn't walk anywhere though the Mandela mall was very close. Just as a precaution as there weren't many people on the streets at... More
1
Vote
sandymargetts
5 October 2016|
Answer
Response from TEBELLO P | Reviewed this property |
Hi there, I find the rooms quite comfortable even the ones close to the lift. Maybe 5 - 10 rooms away from the lift , facing the garden instead of the hotel front. The corridors are long so you don't want to walk far to get... More
0
Votes
Room Tips
"Don't chose this place if you are odd numbered. Good for business people and not for families"
Read review
"The balconies are likely awesome in warm weather"
Read review
"Rooms having numbers crossing 50th have much nice look example 352, 454 etc"
Read review
"Ask for top floors"
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