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Protea Hotel by Marriott Johannesburg Balalaika Sandton

Protea HotelsUS$ 122*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 147*
US$ 122*
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US$ 124*
US$ 124*
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Protea Hotel by Marriott Johannesburg Balalaika Sandton
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968 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Johannesburg Balalaika Sandton
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Showing 831: English reviews
Chicago, Illinois
Reviewed 18 August 2015

If you look up "average" in the dictionary you'd likely find this hotel. Located within walking distance to Nelson Mandela Square and the Sandton Convention Center, this hotel should be a top choice for travelers to the area. But the number of new, flashy properties springing up all around it means that this hotel's days are likely numbered unless a...

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Helpful?
Thank ChiTownLGBTTraveler
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear ‘ChiTownLGBTTra’. Thank you for taking the time to write on ‘tripadvisor’. It is wonderful to read that you enjoyed our hospitality. We pride ourselves in being a unique hotel. As you might know our hotel is 63 years old and in keeping with the ‘little bit of country in the heart of Sandton’ theme, we have opted to keep...

Montreal
Reviewed 14 August 2015

This was our last hotel in a 3-week trip and it was the nicest. The room was very clean, the staff very professionnal. When we got in the room, I was disappointed to see it had a double bed when on booking, I had asked for twin beds. However, I called reception and in 5 minutes they were able to...

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Helpful?
1Thank Shaida51
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear ‘Shaida51’. Thank you for the wonderful review on ‘tripadvisor’. How wonderful that you found our STAFF to be professional, friendly and helpful. We are pleased to read that your room concern was rectified immediately. Our breakfast buffet is one of the most popular in the Sandton area and we believe it to be value for money, as it offers...

Reviewed 30 July 2015 via mobile

As it was our first time at this hotel, we had no idea what to expect. My husband remembered it as quite an upmarket hotel but he had visited it a long time ago. We were pleasantly surprised to find an oasis in the middle of Sandton with real old school charm. What a pleasure to stay here. I love...

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Helpful?
Thank Carmelita O
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear Carmelita O Thank you for taking the time to place your positive feedback on your stay at our Hotel. It is always a pleasure to hear such lovely comments on our Hotel. I am aware of the problem that we experienced with cold water but we have addressed this with our plumbers who are currently busy with ensuring that...

Lusaka, Zambia
Reviewed 29 July 2015 via mobile

Lovely building and ambience. Located very near Sandton City Mall. Hotel is quite big with plenty rooms...and that's were I had a problem. Front desk staff are somewhat friendly and professional, but overwhelmed. I didn't really feel at home from the interaction with staff. We had the unpleasant experience of lining up for a breakfast seat. It was a well...

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Helpful?
1Thank bmilambo
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear bmiLambo Thank you for your valued feedback on your stay at our Hotel. I am sorry to hear that you felt that our STAFF were not what you expected and I assure you that I will address my STAFF once again on their interaction with our valued GUESTS. I am fully aware that you and many of our other...

Reviewed 29 July 2015

Great, great location. It was literally next door to where I was getting my business done, so I could sleep in a bit in the mornings. Simple, functional furnishings. Short walk to the Sandton City Mall; there are also street stalls selling very nice souvenirs just outside the walls. Very efficient room service even if the food wasn't so great....

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Helpful?
1Thank Odeheba
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear Odeheba Your positive feedback is truly appreciated. I am sorry that you found the ribs and room service not to your satisfaction, may I suggest that in future you bring this to a Manager’s attention so that remedial action can be taken. I have noted your various points and I will discuss them with the various departments to ensure...

Cape Town Central, South Africa
Reviewed 23 July 2015

The hotel is walking distance from Sandton City and is pretty well located. Rooms are fine, clean and have all the facilities that you might want. So, all in all, it scores as a good business hotel...with a decent desk for work, as well. I can't give the place 5 stars because the distance between my room and reception is...

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Helpful?
Thank Tom B
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear ‘Harrythedog888’. Thank you for taking the time to write your feedback on ‘tripadvisor’. How wonderful that your all round stay was such an enjoyable one for you and that you found our hotel beautiful. Our décor style is Colonial/English, which we believe, creates a more welcoming/homely ambience; not to forget our 2 beautiful gardens. Many of our valued GUESTS...

Cape Town Central, South Africa
Reviewed 21 July 2015

Visiting Gauteng is daunting for many but being at Balalaika gave us a sense of quiet while in the buzz of the City of Gold. The reception areas are good! Reception staff are attentive and we are particularly grateful for the assistance and recommendations by the Manager, Michael. He went the extra mile to make our stay a pleasant one....

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Helpful?
Thank Isiphiwo
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear ‘Isiphiwo’. Your feedback on ‘tripadvisor’ is much appreciated. We thank you for your constructive feedback and would like to apologize for the disappointment caused. Please be assured that your concerns have been addressed with the relevant departments, who have taken action to rectify these shortcoming. – We are delighted about your compliments and we will certainly congratulate Lawrence, Michael,...

Reviewed 21 July 2015 via mobile

Bedroom door was broken i couldn't even lock it and after i reported it nothing was done. Decor is outdated and the general maintenance is poor. The Hotel has definitely deteriorated since my last visit.

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Helpful?
Thank yolandis55
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear ‘yolandis55’. Your comments on ‘tripadvisor’ refer. How sad that your stay seemed to be such a disappointing one since your last visit. As you might know our hotel is 63 years old and in keeping with the ‘little bit of country in the heart of Sandton’ theme, we have opted to keep the more traditional décor throughout the hotel,...

Harare, Zimbabwe
Reviewed 14 July 2015

The hotel looked exactly like the pictures posted on their website! It is a beautiful hotel with a lovely and peaceful garden. Clean and elegant. All the staff were friendly and helpful and even checked us in early. The buffet breakfast was great, with a huge variety. The only thing was that our room was towards the back of the...

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Helpful?
Thank SerenKaytin7
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear ‘SerenKaytin7’. Thank you for taking the time to write your feedback on ‘tripadvisor’. How wonderful that your all round stay was such an enjoyable one for you and that you found our hotel beautiful. Our décor style is Colonial/English, which we believe, creates a more welcoming/homely ambience; not to forget our 2 lovely gardens. Many of our valued GUESTS...

Milton Keynes, United Kingdom
Reviewed 8 July 2015

I have visited the Balalaika many times for dinners and meetings on visits to South Africa, but had never stayed there before because my business is usually in other parts of the city. It will be my hotel of choice for future visits to Sandton. The Balalaika is an older hotel that maintains traditional, high standards of customer service. I...

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Helpful?
Thank Ian T
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear ‘Ian T’. Thank you for taking the time to write on ‘tripadvisor’. Your feedback is very much appreciated and we are so pleased that you will be returning. We look forward in welcoming you back to our ‘Balalaika Family’. Please feel free to contact Christine, our GUEST Relations Manager (christine@balalaika.co.za) for any future assistance. Kind regards, Jörg Zwinscher General...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Protea Hotel by Marriott Johannesburg Balalaika Sandton on Maude Street, in Sandton, is located in Johannesburg's economic heartland. The hotel's charming colonial theme is accentuated with wooden elements and delicate floral accents. Each of the 330 classically-styled rooms make guests feel as though they never left home - with a king-size bed, LCD television, electronic safe and a full en-suite bathroom with a walk-in shower. Business executives are catered to with a desk, office chair and international plug points. Complimentary high-speed Wi-Fi is accessible throughout the hotel and the Wi-Fi station situated in the lobby provides convenience for guests requiring instant access to the internet. The English countryside atmosphere defines this four-star hotel as a little bit of country in the heart of Sandton. Birdsong makes guests forget that they are in a bustling metropolis. The Johannesburg Stock Exchange, Sandton Convention Centre and the city's most exclusive shopping mall are a short stroll away. A complimentary shuttle to and from the Gautrain station makes the Balalaika easily accessible. Whether it is for business or leisure, the central location and warm hospitality of the Protea Hotel Balalaika are unrivalled, making it your first and only choice when staying in Johannesburg. ... more   less 

Additional Information about Protea Hotel by Marriott Johannesburg Balalaika Sandton

Address: 20 Maude Street | Sandown, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: ₹ 6,221 - ₹ 13,479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Johannesburg Balalaika Sandton 4*
Number of rooms: 330
Reservation Options:
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Also Known As:
Protea Hotel Johannesburg
Balalaika Hotel
Protea Hotel Balalaika
Sandton Hotel Balalaika
Protea Hotel By Marriott Johannesburg Balalaika Sandton Greater Johannesburg
Hotel Style:
#7 Romantic Hotel in Sandton
#11 Business Hotel in Sandton
#13 Luxury Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Johannesburg Balalaika Sandton staff and other travellers.
18 questions
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Questions? Get answers from Protea Hotel by Marriott Johannesburg Balalaika Sandton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms (to the best of my knowledge) face the inside of the hotel - pool and gardens”
mybeautifulworld2017, 14 May 2017 | Read review
“there aren't any that I can see”
  • widest the room door opens
ohayo1, 10 May 2017 | Read review
“Stay in the new rooms close to the underground parking.”
Amarok2, 22 Apr 2017 | Read review
“Request a quiet room at the rear of the hotel, a lot of construction up front. Close to lifts for parking access”
WayneW412, 29 Mar 2017 | Read review
“Everyone in our group was happy with our rooms so difficult to say”
GMB46, 1 Mar 2017 | Read review
5 of 5
Protea Hotels
US$ 122* /night
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Prices are for 1 room, 2 adults
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