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Illyria House

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Ultimate Romantic Getaway. 25 Minutes from the OR Tambo International Airport (Johannesburg) and 5 minutes from the Gautrain Station.The serene beauty of Illyria House has always been an irresistible attraction to all lovers of fine things. Against the backdrop of classical music, fine antiques, 17th century tapestries, and a resident duck family an enchanting colonial lifestyle unfolds. Illyria House is highly appreciated by the discerning traveler for its charm, exquisite cuisine, exclusivity, luxury and unrivalled personalised butler service. We offer intimate soirées by world class musicians. Our Oriental Spa specialises in relaxing massages. Our facilities include a jacuzzi, sauna, heated pool and a cold pool. A wide selection of tours to historical, cultural and wildlife attractions come highly recommended. Personalised shopping is ideal for a last night stay.
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Property amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Outdoor pool
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Hot Tub
Golf Course
Non-Smoking Hotel
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Hidden Gems
Charming
HOTEL CLASS
Location
Full view
Contact
327 Bourke Street Muckleneuk, Pretoria 0002 South Africa
Getting there
O.R.Tambo Intl Airport41 km
Pilansberg Airport42 km
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Reviews & more
357Reviews
490Photos
7Q+A
75Room tips
Traveller rating
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  • English
Show reviews that mention
We celeb my daughter's wedding two days ago at Illyria House. It was absolutely wonderful.
Our hostess was extremely attentive and gracious and her staff were faultless.
The rooms are extremely beautiful, the food was excellent and the setting and service perfect. The wedding co
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My wife took me for a wonderful evening and we had the best dinner. This continues to be our favorite place for celebrations and I loved celebrating my 40 birthday day here. Bongani our server is such an awesome person and looked after us the entire evening. One of the only silve
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We were here for our year end function, and was promised a "magical high tea"....anything but! From the service to the food to the rusty decor (that physically pinched me), this was a massive let down.
We had to remind the waiters to serve us food and drinks. The venue was crowd
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Have no good words - worst high tea every. Shocking bad service, food just in 3 plates, in no high tea beautiful display, just placed in a normal plate and only three different items and only one item per person...….shocking. We got NO speciality teas. Just Earl Grey, Rooibos
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Response from IllyriaHouseHotel, General Manager at Illyria House
Responded 2 weeks ago
Hoteliers are sometimes exposed to people who try to make misuse of a property by giving a bad response in the hope to get a refund. Our staff took a photograph of the your table setting with fresh miniature orchids in brass pots. Your function started at 09:00 in the morning and your party of eleven girls only left at 19:00. It is quite amazing that you could stay for 10 hours under the above circumstances. Only 2 cheese cakes were returned to the kitchen. Your function commenced at the Garden Pavilion and during the mid afternoon, when storm clouds started to gather the staff invited you to move to the Veranda where they set up a whole new table with clean serviettes and where you enjoyed several more rounds of tea and coffee and stayed until 19:00 in the evening. We are sad to learn that you did not enjoy it.
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Our year-end high-tea function was booked and paid for 5 weeks before the event. A week before we tried to confirm our booking, but were not able to get a hold of anyone. Eventually 3 days before the event we spoke with the owner, who told us that she would prefer to change the t
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Response from IllyriaHouseHotel, General Manager at Illyria House
Responded 2 weeks ago
We specifically advised the security guard to park the cars for your function, with eleven guests together at the HideAway, where we have secure parking suitable for the size of your function. It saddens us that you consider the parking a "nightmare' as the area allocated to you allowed each car to be parked without the possibility of being parked in by a guest attending another function. We are sorry that this very special arrangement was not appreciated. We pride ourselves in the High Tea we offer and have received many compliments over the years. Our High Tea has been standardized over the years. Our staff are well trained in the preparation and presentation of the food and drinks offered. Most of our staff have been in our service for more than 19 years. In some cases guests request specific items from the extensive list on our menu. In this case we made special arrangements to accommodate all your special requests. Six savory and six sweet items per person were provided as per your request. You did not mention the quality of our food offering. We are grateful that you had a lovely dinner previously at Illyria House. We are sorry that in spite of all of our efforts during a long day from 09:00 in the morning till 19:00 in the evening we failed to please you.
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Album Categories
All photosTravellerDining Room & SuitePool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementIllyria House
Helene Classic Suite
Complementary Sherry and Snacks
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Does anyone have an email address for this hotel other than the reservations address given as illyria? Also containing co and za. (Sorry, but the TA rules prohibit me from providing the address itself.) I have emailed that address 3 times in the last month without receiving an answer. At this point i would like to contact a manager. Thank you.
reservations not events
0 votes
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Does the hotel have a fitness center or is there one near the hotel my wife and I may use?
The "hotel" is a mansion that used to be a private home. No fitness center onsite but there is an outdoor swimming pool. Not sure about whether there would be access to an offsite fitness center (we were only staying overnight) but I tend to doubt it as it's in a residential neighborhood. (An email directly to the management would be a better way to obtain this information.)
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Do you have a fitness center or is there one near by the hotel my wife and I may use?
The facility does not have a fitness center, but these two are close by in the area: BODY20 BROOKLYN, VIRGIN ACTIVE, GROENKLOOF
0 votes
Send me the invoice to pay you for booking. I have no credit card.
some reviews about the suites not located in the main building are not good ,can anyone be more specific please!!
The Rooms in the Illyria HideAway are what we call Classic Rooms and the Illyria House Suites are what we call Luxury Suites. The price difference is an indication of a difference in quality.
0 votes
Previous
12
"Top floor on the with french doors to the balcony"
"Try their "English" breakfast. It is quite good"
"I love the main house."
"Every room is different in the two buildings and quirky"
"best views on the rooms in the first floor of the main house."
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PRICE RANGE
US$ 137 - US$ 226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
illyria house hotel pretoria
LOCATION
South AfricaGautengPretoria
NUMBER OF ROOMS
12
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