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Protea Hotel Pretoria Hatfield

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Protea Hotel Pretoria Hatfield
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116 Reviews from our TripAdvisor Community

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Showing 107: English reviews
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Rabat, Morocco
Reviewed 1 week ago via mobile

Staying here to get visas for further travel . The hotel is perfect location to embassies . Has all I need. The reception staff are are very pleasant and willing to help in any way needed . Asked for a fridge was delivered 10 minutes later. Convenient to Gautrain.

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Helpful?
Thank rosade
PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria Hatfield, responded to this review

Dear rosade, Thank you for taking the time to share your recent experience with us. It is wonderful to see that you had a lovely time with us and that our STAFF gave you the service we are so proud of. We hope to welcome you back soon! Kind Regards, Paulina Wehmeyer Rooms Division Manager

Prieska, South Africa
Reviewed 2 weeks ago

This hotel is well placed and has a lot of restaurants and places of interest around. The hotel is clean and has good rooms. The bar and restaurant are a bit small, but luckily the are a lot of restaurants and bars a mere walking distance around Hatfield. The service was good, the staff were well informed and willing to...

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Helpful?
Thank SeemelaOP
PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria Hatfield, responded to this review

Dear SeemelaOP, Thank you for taking the time to share your valuable feedback regarding your recent stay with us. It was a pleasure having you as our GUEST and I am glad to see that you had a pleasant stay. Stay tuned for new changes coming soon regarding our restaurant and bar, you will be pleasantly surprised in the near...

Durban
Reviewed 5 February 2017

Basic hotel without any frills, with a good location for the University of Pretoria. Restaurants close by. I found the Protea Hotel in Hatfield perfectly situated for settling my daughter into university.

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Helpful?
Thank V_KeenTraveller
PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria Hatfield, responded to this review

Dear V_KeenTraveller, Thank you for taking the time to send us your valuable feedback regarding your recent stay with us. I am delighted to see that our hotel was suitable to your needs and truly hope that we can impress you a bit more the next time around. We hope to welcome you back in the near future. Kind Regards,...

Reviewed 23 January 2017

Stayed there for 2 nights over the weekend, staff were very friendly and prompt. Rooms are clean and very well equipped. The breakfast buffet was amazing, best I've had in a long time! Can safely say I wont stay anywhere else!!

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Helpful?
Thank Jhn125
PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria Hatfield, responded to this review

Dear Jhn125 Thank you for your lovely feedback regarding your stay with us. Our goal is to ensure each GUEST has a memorable experience with us and I am delighted to see that we achieved this with you. Thank you for the kind words, I will ensure this is shared with our STAFF. We look forward to welcoming you back...

Pretoria, South Africa
Reviewed 16 January 2017

The receptionist was friendly and very efficient and in no time we were in our allocated room. The staff members were so friendly and they showed us how to operate the lifts and to open our room as everything is electronically operated. Thanks to the advanced method of entry and exit from the hotel rooms which ensured safety at all...

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Helpful?
Thank joyce_buthelezi
PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria Hatfield, responded to this review

Dear joyce_buthelezi, Thank you for your lovely feedback regarding your stay with us. Our goal is to ensure each GUEST has a memorable experience with us and I am delighted to see that we achieved this with you. Thank you for the kind words, I will ensure this is shared with our STAFF. We look forward to welcoming you back...

Australia
Reviewed 6 January 2017

This hotel is located in Hatfield in amongst a lot of student accommodation. Its not particularly close to anything, but we had a car. The room is very small, which wasn't great when we were travelling with two large suitcases but we only stayed 3 nights. The bathroom is also very small. The staff at reception were good and it...

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Helpful?
Thank CanGirl08
PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria Hatfield, responded to this review

Dear CanGirl08, Thank you for taking the time to share your valuable feedback regarding your stay with us. It is our goal to ensure that each and every GUEST has a memorable experience and from your feedback I can see there are areas that we can improve on. I would like to apologise for any disappointment you experienced and can...

Cape Town Central, South Africa
Reviewed 17 November 2016

Rooms was standard and tasteful. Overall appearance need a bit of attention specially the passage ways. Actually met requirements but not to the fullest as per request. Hotel staff very helpful and accommodative but at times not very reliable with requests to be carried over.

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Helpful?
Thank 641carelr
PH-Hatfield, General Manager at Protea Hotel Pretoria Hatfield, responded to this review

Dear 641carelr, Thank you for taking my call earlier, it was nice to talk to you. Please accept my apologies for the inconvenience caused by not following through on your request for halaal catering, it by no means reflect the usual high standards in service we pride ourselves in. The manner in which you described your dealings with some of...

Shanghai
Reviewed 20 October 2016

This is a comfortable older style hotel, great location if you're in Pretoria for the rugby as it's a 15 minute walk to the ground. Convenient parking at the hotel. Friendly and efficient staff and a good breakfast

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Helpful?
Thank GraemeShanghai
PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria Hatfield, responded to this review

Dear GraemeShanghai, Thank you for taking the time to share your feedback regarding your stay with us. Our goal is to ensure each GUEST has a memorable experience and I am delighted that we achieved that during your stay. We hope to have the opportunity of welcoming you back soon! Kind Regards, Paulina Wehmeyer Rooms Division Manager

Nottingham, United Kingdom
Reviewed 8 October 2016 via mobile

This is a typical city hotel, tight parking, small rooms, tight corridors and small bar and dining room. Finding the entry to the parking is difficult due to buses, taxis, bill boards and traffic distracting you. We ended up going into the exit!! The staff were very friendly and helpful. The linen was clean and crisp but we had a...

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Helpful?
Thank 965stuartr
PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria Hatfield, responded to this review

Dear 965stuartr, Thank you for taking your time to send us your feedback regarding your recent stay with us. Although our aim is to ensure our GUESTS have a memorable experience with us, I am disappointed to see that we did not accomplish that during your stay. Please accept my apologies that you were left wanting more regarding the size...

Reviewed 21 September 2016

This is one good place i stayed during my trips to South africa, the have one of the best staffs with awesome smiles. I had few issues checking-in but that was quickly resolved and the black lady at the reception made sure i enjoyed my short stay.

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Helpful?
Thank ephraimboi
PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria Hatfield, responded to this review

Good Day ephraimboi, Your valued feedback is appreciated and we are glad to see that you had a lovely stay. All our STAFF aim to ensure GUESTS are assisted quickly, professionally and with a friendly touch. I am delighted to see that their efforts are being noticed and I will ensure that they see your feedback and that recognition is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Sophisticated Pretoria accommodation. Protea Hotel Hatfield is situated in the trendy and upmarket suburb of Hatfield. Ideally positioned close to tourist attractions, business centres, shopping malls, embassies and sports stadiums. What more could a business or leisure traveller ask for? It also offers easy access to a host of entertainment venues and restaurants in Pretoria, as well as the Union Buildings and University of Pretoria. The Protea Hotel Hatfield comprises 119 contemporary rooms, designed to offer fashionable yet comfortable accommodation in Hatfield. Every room offers en-suite bathrooms, air-conditioning, colour LCD televisions, Wi-Fi connectivity and secure digital safes. Bring the kids and take advantage of babysitting services and a 24-hour reception desk, or enjoy satellite TV channels and the bar facilities. As a central hotel in Pretoria, the Protea Hotel Hatfield is located within walking distance of leading attractions and landmarks in Pretoria. These include the University of Pretoria, Loftus Versveld sports stadium and the Hatfield Gautrain station, as well as bus routes and 24-hour medical centres. Enjoy easy access to all major roads and highways, as well as to O.R. Tambo Airport and the city of Johannesburg. Whatever your reason for travelling to Pretoria, you could not ask for a more perfect location for your Hatfield accommodation requirements. ... more   less 

Additional Information about Protea Hotel Pretoria Hatfield

Address: 1141 Burnett Street, Pretoria 0083, South Africa (Formerly Protea Hotel Hatfield)
Region: South Africa > Gauteng > Pretoria
Price Range: ₹ 3,144 - ₹ 7,861 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel Pretoria Hatfield 3*
Number of rooms: 119
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel Pretoria Hatfield staff and other travellers.
4 questions
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maine
7 months ago
Zaria, Nigeria
3 months ago
Zaria, Nigeria
3 months ago

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Questions? Get answers from Protea Hotel Pretoria Hatfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at the far end are quite.”
 of 5 bubbles SeemelaOP, 7 Mar 2017 | Read review
“Rooms on the upper floors are quieter as they are far from the noise on the busy street.”
 of 5 bubbles joyce_buthelezi, 15 Jan 2017 | Read review
“Rooms more to the backside of hotel not experiencing a lot of the noise levels.”
 of 5 bubbles 641carelr, 16 Nov 2016 | Read review
“request rooms away from the elevators and as higher floor as possible.”
 of 5 bubbles Marie_Holdy, 24 Aug 2016 | Read review
“quiter room”
 of 5 bubbles coniraswi, 11 Aug 2016 | Read review
5 of 5