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Sheraton Pretoria Hotel

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Traveller (253)
Room & Suite (70)
Dining (13)
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Overview
  • Excellent28%
  • Very good41%
  • Average20%
  • Poor8%
  • Terrible3%
Travellers talk about
“union buildings”(110 reviews)
“club floor”(15 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (558)
There are newer reviews for Sheraton Pretoria Hotel
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Traveller rating
132
184
98
42
20
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132
184
98
42
20
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111 - 115 of 476 reviews
Reviewed 15 November 2016 via mobile

Lovely hotel ruined by restaurant managers attitude and wanting to confront a client in public. Amazing bad behaviour. Bar snack menu delivered was sub standard and returned twice. On the offer of a 3rd choice complimentary they had the cheek to charge. Eat out is...More

1  Thank Keithr1955
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 16 November 2016

Dear TripAdvisor Member, Thank you for taking the time to post your comments as we do value feedback from our guests, even if negative, as this ensures we grow and evolve our business. We sincerely apologize for your negative experience in the restaurant and want...More

Reviewed 13 November 2016 via mobile

This is the second time I have stayed there, and I could not fault this establishment. Had a most amazing and wonderful stay there. Super friendly and helpful staff. Loved the gym (not extremely kitted out but I prefer body weight exercises and enjoyed -...More

Thank Nicholas S
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 14 November 2016

Dear Nicholas S, Thank you for taking the time to share your excellent review online. We are pleased to hear that you enjoyed your second stay in our hotel; especially the gym, the super friendly staff and the value. We truly appreciate your kind words...More

Reviewed 10 November 2016

We arrived early in the morning on a transfer organised by the hotel to find the room we had booked had been let to someone else. They were unable to offer us a double room for our second night until after lunch. Disappointing! While waiting...More

Thank MJLDroitwich
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 18 November 2016

Dear MJLDroitwich, Thank you for staying at the Sheraton Pretoria Hotel and taking the time to post your comments. I'm really sorry about the room allocations and delay and would like to offer you our most sincere apology for the inconvenience that was caused. It's...More

Reviewed 1 November 2016

Travelling for business is always a tedious task. With the stresses of work, unanticipated curve balls in court and long hot days in a court room, its always important to me to stay somewhere comfortable, where I can have a quiet and restful night's sleep...More

Thank Nix H
Reviewed 1 November 2016

Could not fault anything . From the check -in , the meals , the rooms .... So clean and comfortable . The wine and bar stewards who remembered what we drank , the breakfast chef who made superb omelettes, we can't wait to come back...More

Thank dennisonsue91
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 94 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Pretoria
#7 Spa Hotel in Pretoria
#9 Business Hotel in Pretoria
#11 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 94 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Pretoria
#7 Spa Hotel in Pretoria
#9 Business Hotel in Pretoria
#11 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms
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Traveller (253)
Room & Suite (70)
Dining (13)
Pool & Beach (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
juliebabes
1 February 2018|
AnswerShow all 2 answers
Response from larri_15 | Reviewed this property |
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your... More
1
Vote
Sandra D
24 January 2018|
Answer
Response from Echodularge | Reviewed this property |
Well, it all depends of the type of price you are look8ng at. In our case, it was not. Best thing to do, ask the hotel. They should answer promply
0
Votes
Google Translation
Alphajet
29 November 2017|
AnswerShow all 3 answers
Response from Eugene N | Reviewed this property |
Yes a shuttle is provided. Call the hotel and ask them to arrange for a shuttle to pick you.
0
Votes
Room Tips
"Deluxe Room with view of Union Buildings"
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"Really nice to have a room with view of the parliament building."
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"Don't - find a completely different hotel"
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"Ask for a room at the back"
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