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Sheraton Pretoria Hotel

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Traveller (260)
Room & Suite (83)
Dining (15)
Overview
  • Excellent28%
  • Very good42%
  • Average19%
  • Poor8%
  • Terrible3%
Travellers talk about
“union buildings”(114 reviews)
“club floor”(15 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (576)
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493 results
Traveller rating
140
189
100
44
20
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LanguageEnglish
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140
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100
44
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All reviewsunion buildingsclub floorthe executive loungeblue trainexcellent hotelroom rateroom servicechecking inroom was largejohannesburg airportcape townexcellent servicebuffet dinnerone night staysouth africagautrain stationspg
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1 - 5 of 493 reviews
Reviewed 1 week ago via mobile

This is the first time I write a review before I spent the night. We arrived early evening and after check-in got to the room which was hot and sticky. The aircon didn’t work and I tried to call housekeeping but the phone was out...More

1  Thank Stephan B
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 1 week ago

Dear Stephan B, We appreciate you staying with us and sharing your experience. Please accept our sincere apology for the inconvenience that was caused. All issues were attended to by the relevant teams and measures taken to prevent a recurrence. Warm regards, Pascal Fouquet

Reviewed 2 weeks ago via mobile

One of the best hotels I have visited. Staff are friendly and helpful. Services are excellent. The staff make sure that you know the policy of the hotel and help you out whenever you need. The price is very good compared to the services you...More

Thank sara-lavinia B
Reviewed 2 weeks ago

Struggled enormously to get anyone answering on simple question. Spent over 45 minutes on the phone. The room is good, not great at all. The sofa was stained, the carpet is dirty, the bathroom is old. We had dinner included - don't bother. It is...More

2  Thank AudreyvH3
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 2 weeks ago

Dear AudreyvH3, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we'll certainly use your feedback as a training tool for...More

Reviewed 2 weeks ago

We stayed at this hotel for4 nights, far too many, personally 2 nights are enough. We had a classic room which was nice enough. You do not wander out of this hotel, unless with a tour or guide it is very dangerous area. You do...More

Thank ShirleyC2000
Reviewed 4 weeks ago

This hotel is well-appointed and clearly a favourite with visiting dignitaries and government officials but falls short of a being a welcoming hotel for the private visitor. Check-in was efficient while not overly friendly. Our room was hot and stuffy with a window that could...More

2  Thank HouseC1015
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 4 weeks ago

Dear HouseC1015, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training...More

View more reviews
About
Description
Welcome to the Sheraton Pretoria Hotel, situated within the heart of South Africa's dazzling capital city. With sweeping views that command all of Pretoria, exquisite marble flooring, and ...More custom-designed furnishings, our hotel exemplifies beauty and service excellence in the Jacaranda City. After a busy day, return to the comfort of our 175 guest rooms and suites. Bring your friends, colleagues, or loved ones along for a mouth-watering buffet meal at Magnolia restaurant. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
175
Price range
US$ 88 - US$ 158 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Pretoria
,
Pretoria Sheraton
Location
South Africa > Gauteng > Pretoria
Hotel class
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
175
Price range
US$ 88 - US$ 158 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Pretoria
,
Pretoria Sheraton
Location
South Africa > Gauteng > Pretoria
Photos
Traveller (260)
Room & Suite (83)
Dining (15)
Pool & Beach (11)
Business Centre & Event Rooms (4)
Nearby
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Nearby AttractionsSee all 190 attractions in Pretoria
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The Pretoria Art Museum
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Questions & Answers
Ask a question
juliebabes
1 February 2018|
AnswerShow all 2 answers
Response from larri_15 | Reviewed this property |
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your... More
1
Vote
Sandra D
24 January 2018|
Answer
Response from Echodularge | Reviewed this property |
Well, it all depends of the type of price you are look8ng at. In our case, it was not. Best thing to do, ask the hotel. They should answer promply
0
Votes
Google Translation
Alphajet
29 November 2017|
AnswerShow all 3 answers
Response from Eugene N | Reviewed this property |
Yes a shuttle is provided. Call the hotel and ask them to arrange for a shuttle to pick you.
0
Votes
Room Tips
"All rooms are perfect depending on the preference."
Read review
"Request a room with a view to the Union Buildings"
Read review
"Choose a high floor room"
Read review
"First time booking made in AU."
Read review
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