We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Southern Sun Pretoria

Show Prices
#13 of 73 Hotels in Pretoria
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Southern Sun Pretoria
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

234 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 222: English reviews
Alcester, United Kingdom
Reviewed 6 days ago NEW

Tower block hotel on main road intersection We chose to stay in the hotel for buffet dinner very good value. Some misunderstanding re our airport transfer and making further enquiries at reception we had several conversation not sure they fully understood. We then received a message re a day tour which was nothing to do with us. Room ok clean...

 Report
Helpful?
Thank morgan98
Pretoria, South Africa
Reviewed 2 weeks ago

This is the review I left for them when they requested one via email: First of all, my room service order for drinks took over an hour and half when I was told they would bring them immediately, and then they brought the wrong drinks. When I saw that I had the wrong drinks I tried to call room service...

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank Electricmark
Management response:

Good Morning Sir Thank you for taking the time to share your experience with us. This is certainly not indicative of our normal high standards, as we pride ourselves on the quality of service that we deliver. Your feedback is most valuable and I can assure you that the necessary remedies has been taken. The team and I hope to...

Durban, South Africa
Reviewed 2 weeks ago

upon arrival..our room was not available until the duty manager was called my room smelled hot and damp when we entered the staff did try to accommodate our requests room service was disastrous! after my phone calls and requesting for the duty manager...it took one and a half hours for a sandwich to be sent.. the bill was consequently waivered...

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank Reesha B
Management response:

Good Morning Let me say from the onset that delivering great guest service is imperative. We pride ourselves on the quality of service that we deliver. I am very disappointed to learn of your experience. This ceratinly is not what Southern Sun Pretoria is about. I will ensure that the necessary corrective action and mesures be taken and put in...

Maputo, Mozambique
Reviewed 2 weeks ago

Toilet dirty and old, the beds was to soft and not on level, bar without stock and alternatives, no complement cleaning on afternoon. Definitely this is the worst Tsogo Hotel I've been. I do not recommend. No value for money at all.

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank caetanol2017
Management response:

Good Morning Sir Let me say from the onset that delivering great guest serive is key at Southern Sun Pretoria. We pride ourselves on the quality of service that we deliver. This certainly wasn't indicative of our normal high standards and I can assure you that your comments has not fallen on deaf ears. I am so dispappointed and can...

Mafikeng
Reviewed 2 weeks ago

I was indeed impressed by the entire reception. The standard can still be improved if not maintained. The food option during dinner must be improved and not limited to a particular menu only. The lifts were unreliable and they need to be serviced or checked from time to time. I realized tha there were some trainees on the morning breakfast...

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank 601albertk
Management response:

Good Morning Thank you so much for your valuable feedback and choosing to stay with Southern Sun Pretoria. We pride ourselves on the quality of service that we deliver and your feedback is so simportant to us. I can assure you that it hasn't fallen on deaf ears. The necssary corrective action and measures has been taken an put in...

Nelspruit, South Africa
Reviewed 2 weeks ago

Sun Rands redemption/earning to be made more user friendly. If I book for my wife/child the booking must be treated as though I was accompanying them! Apart from the afore-mentioned, I enjoy my stays at your facilities.

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank zolilen2016
Management response:

Good Morning Sir Thank you so much for your comments, and I can assure you that this has not fallen on deaf ears. Delivering great guest service is key at Southern Sun Pretoria, as we pride ourselves on the quality of service that we deliver. The team and I look forward to welcoming you back in the near future.

Lilongwe
Reviewed 4 weeks ago

Despite a service oriented staff, the hotel does not qualify for a 4 star ranking. Dinner and breakfast were average and the aircon in the room was too noisy preventing from sleeping. Better to go to a lodge for the same price.

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank Jocelinlilongwe
Management response:

Good Day Thank you for choosing to stay at Southern Sun Pretoria. We pride ourselves on the quality of service that we deliver. Let me say from the onset that delivering great guest service is key. This certainly wasn't indicative of our normal high standards. I am nost disappointed to learn of your experience and can assure you that the...

Nairobi, Kenya
Reviewed 5 weeks ago

Great Hotel for business. The taxi terminus just outside is rather noisy from dawn till late in the evening. The breakfast was great and quite enjoyable. The other meals could do with an improvement. Otherwise good value for money.

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank 539frederickn
Management response:

Good Evening Thank you so much for your feedback, and we at Southern Sun Pretortia pride ourselves on the quality of service that we delvier. Delivering great guest service is important to us. Your comments is most valubale and I can assure you has not fallen on deaf ears. We look forward to seeing you again in the not to...

Middelfart, Denmark
Reviewed 15 December 2016

Stayed at the hotel four weeks August-September 2016 and six weeks November-December 2016. It was a pleasure, as the staff was very friendly and helpful When staying at the hotel, you should choose a room towards the pool - not towards the streets! The streets are noisy.

 Report
Helpful?
Thank Anders_Houmoller
Management response:

Good Afternoon The team and I are so glad that you enjoyed your stay with us. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. Delivering great guest service is key for us. We look forward to welcoming you back in the not to distant futre.

Durban, South Africa
Reviewed 15 December 2016

The hotel service was excellent in such a way we enjoy standing at the southern sun hotel and the Hotel is very clean even the Room was very clean, we get the value of our money. The location is good it easily to access shop and ATM's.

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank bhekipenuel
Management response:

Thank you for choosing to stay at Southern Sun Pretoria. The team and I are so happy that you enjoyed your stay with us. Let me say from the onset that delivering great guest service is key. We pride ourselves on the quality of service we deliver. We look forward to welcoming you back.

51 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (43)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (5)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (8)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (2)
Viewed
View from Room (3)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Pretoria hotels
0.7 km away
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel
#12 of 73 in Pretoria
447 reviews
1.2 km away
Morning Star Express Hotel
1.3 km away
Protea Hotel by Marriott Pretoria Capital
Show Prices
Show Prices
Show Prices
1.3 km away
Court Classique Suite Hotel
1.8 km away
Manhattan Hotel
Manhattan Hotel
#22 of 73 in Pretoria
106 reviews
0.5 km away
Holiday Inn Express Pretoria-Sunnypark
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located within walking distance of the city centre, the business hub and several top-notch attractions, the Southern Sun Pretoria Hotel is a favorite amongst visitors to South Africa's capital city. While you’re there be sure to visit the Zoo, the State Theatre and the Union Buildings. A stay at this luxury hotel will have you falling in love with this charming city in the blink of an eye. ... more   less 

Additional Information about Southern Sun Pretoria

Address: cnr Steve Biko and Pretorius Streets, Arcadia, Pretoria 0083, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: ₹ 7,298 - ₹ 11,391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Pretoria 4*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity and TripOnline SA so you can book your Southern Sun Pretoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Pretoria Hotel Pretoria
Hotel Style:
#5 Business Hotel in Pretoria
#9 Luxury Hotel in Pretoria
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Southern Sun Pretoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room towards the pool - not towards the streets! The streets are noisy”
 of 5 bubbles Anders_Houmoller, 15 Dec 2016 | Read review
“Ask for a room that does not overlook the busy road”
 of 5 bubbles youngcs2001, 16 Nov 2016 | Read review
“Rooms facing the pool are quieter, but all the rooms I've used whether a suite, family or standard are spacious and homely.”
 of 5 bubbles usandam, 29 Sep 2016 | Read review
“Don't choose a room facing the road!”
 of 5 bubbles JeromeKiley, 23 Sep 2016 | Read review
“Get a room overlooking the pool”
 of 5 bubbles dublinmammy2014, 26 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay