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Protea Hotel by Marriott Midrand

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188 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Midrand
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Showing 167: English reviews
Johannesburg, South Africa
Reviewed 11 December 2015 via mobile

The hotel is well situated between Joburg and Pretoria, but needs upgrading. The price does not match the product. The service is average, with staff not very motivated and effective. The hotel could do much better.

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Helpful?
1Thank Ashley A
PHMidrand, General Manager at Protea Hotel by Marriott Midrand, responded to this review

Good day Ashley A, Thank you for your Feedback during your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome...

London
Reviewed 2 December 2015

I visited Johannesburg last week and stayed at the Protea Hotel Midrand from 24-29/11/15 and had a very enjoyable stay. After reading some previous reviews I wonder if this was the same hotel they criticized. The staff make a hotel and I could not fault a single person during my stay. Every member of staff went out of their way...

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2Thank Karamj01
Stellenbosch, South Africa
Reviewed 23 November 2015

Stayed here during a course at the hotel congress venue. Friendly and efficient reception. Rooms were nice, clean and spacious. Everything worked well including the aircon! All the food including food at the congress was excellent with a large variety of well-prepared dishes! The only negative is that the hotel is slightly isolated, +/- 9 km from Gautrain station, no...

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Helpful?
Thank Shaun_Stell
Salt Rock, South Africa
Reviewed 19 November 2015

The service was terrible and the staff were rude. The breakfast buffet was not hot as it is supposed to be and there was zero desire from the staff to be helpful or even greet for that matter. On a positive note, the room was very clean and comfortable. I think this "experience" is one that is below average and...

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Helpful?
Thank Murraymack
PHMidrand, General Manager at Protea Hotel by Marriott Midrand, responded to this review

Dear Murraymack, GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. We would, therefore, like to thank you for taking the time to give us feedback during your stay at Protea Hotel Midrand . I can assure you that your...

Reviewed 19 November 2015 via mobile

I've stayed in Protea Hotels all over South Africa. They have high standards and some I rate as best in the vicinity. Like Clarence and Richardsbay. This is my second stay in this hotel. I stayed for 3 nights from 16 to 19 November. But it was a disappointment. The rooms were good but as other people comment small things...

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Helpful?
Thank Rudi C
PHMidrand, General Manager at Protea Hotel by Marriott Midrand, responded to this review

Dear Rudi, Thank you for taking the time to give us feedback after your recent stay at Protea Hotel Midrand. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the lack variety...

Newcastle, South Africa
Reviewed 12 November 2015 via mobile

Decor! Modern more of the plush, expensive homely reception/ lobby area, great unique taste of the designers! I was very impressed by the layout! Great customer service from all the staff members, very helpful and understanding guys at the reception area! Delicious and sumptuous meals, served by the very diligent, dedication staff! Great conference facilities!

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Thank zuzile
PHMidrand, General Manager at Protea Hotel by Marriott Midrand, responded to this review

Good day, We are very glad that you enjoyed your stay with us. I will make sure to convey your kind words to all my STAFF. Hope to welcome you back soon at Protea Hotel Midrand. Kind regards, Jacques Jordaan General Manager

Reviewed 22 October 2015 via mobile

I stayed at Protea Hotel Midrand on the evening of the 21st of October 2015. I have always enjoyed the convenience of this hotel. The hotel is easily accessible from Olifantsfontein road. This is a very nice hotel. Rooms are large and have all the conveniences that you would expect...satellite TV (limited channels), bar fridge (not stocked though). Guests also...

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Helpful?
Thank Wicus P
PHMidrand, General Manager at Protea Hotel by Marriott Midrand, responded to this review

Dear Wicus, Dear Mococ I am extremely disappointed to hear of your experiences; however, I would like to thank you for communicating your feedback with us as this is the only way for us to improve. On behalf of the TEAM I would like to apologise that our service standards did not meet your requirements or expectations. As offering the...

Kidd's Beach, South Africa
Reviewed 30 September 2015

Our Family has now stopped at The Protea Midrand on a number of occasions and are happy to say that our stays are always perfect. The friendliness and service provided by the entire team was visible.The breakfasts were great ,the stay was relaxed and very comfortable .Very well located and can travel to anywhere from here. The GM and staff...

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Helpful?
Thank botfam
PHMidrand, General Manager at Protea Hotel by Marriott Midrand, responded to this review

Good day, Thank you for your words of appreciation with regards to your recent stay at Protea Hotel Midrand. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was a pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me...

Reviewed 27 September 2015 via mobile

I stayed here in a suite for 2 nights, nice hotel. Staff were friendly and welcoming. Rooms were clean and tidy. Food & service were OK, no issues. Only issue was a damp smell coming from the wardrobe in the bedroom. I complained to reception but noticed no change when I returned to my room. The bar was not busy...

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Thank BigTravellerAJC66
Reviewed 21 September 2015

Not bad if you're staying 2-3 nights. Food is OK, room service is below average, you need to repeat and some of the staff don't understand english. Breakfast boring as it's the same everyday. Reception is good and friendly, ready to help you with what they have. Not really recommended unless you're willing to eat outside.

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Helpful?
Thank Karim M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel Midrand – Where you want to stay between Sandton and Pretoria. Protea Hotel Midrand is situated halfway between the dynamic, bustling cities of Johannesburg and Pretoria. The luxurious hotel provides optimum access not only to this prestigious business districts' numerous corporate headquarters and conference venues, but also to business and shopping destinations throughout the Gauteng region. As befits a 4–star Protea Hotel, plush elegance is evident from the moment you enter the spacious foyer with its sophisticated combination of Italian granite, cherry wood finishes and lofty glass–and–wood–rafted ceiling. This level of quality extends to the hotel's spacious bedrooms. Protea Hotel Midrand boasts all the facilities needed for business travellers - conference facilities, 24 hour fitness centre and a Gautrain bus service. For those with some leisure time; relax and unwind beside the large pool area, spoil yourself with a treatment at the in house beauty salon or visit The Palm Terrace Restaurant for an unforgettable dinner experience. ... more   less 

Additional Information about Protea Hotel by Marriott Midrand

Address: 14th Street, Noordwyk Ext 20 | Halgway House, Midrand 1685, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Midrand
Price Range: ₹ 4,974 - ₹ 10,079 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Midrand 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Protea Hotel Midrand
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Midrand staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Midrand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no dont think any room could help”
 of 5 bubbles mdevans, 27 Feb 2017 | Read review
“Rooms facing towards the swimming pool give a more relax feeling , the outer rooms face the highway and other business area”
 of 5 bubbles 114ernestw, 25 Sep 2016 | Read review
“Select rooms on the ground floor”
 of 5 bubbles mehbooba251, 18 Sep 2016 | Read review
“The few extra dollars for a room upgrade is money well spent.”
 of 5 bubbles MikeA710, 22 Aug 2016 | Read review
“If your doing business between Johannesburg and Pretoria,this would be the a great place to use.”
 of 5 bubbles Tebogo167, 26 Jul 2016 | Read review
5 of 5