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Protea Hotel by Marriott O.R. Tambo Airport Transit

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246 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott O.R. Tambo Airport Transit
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Showing 186: English reviews
Shangri-La County, China
Reviewed 16 April 2016

So, we arrived for a 7 hr stopover. Found that the room had dirty food marks all over the bathroom. We had to call twice to have it cleaned. TV didn't work. We were told the hotel didn't have any bottles of water as they had run out (too lazy to bring to the room more likely). So, thus far...

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Helpful?
2Thank Mattomad
PH-Transit, Manager at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Thank you so much for all this feedback, Please note that all the above concerns are currently being investigated and addressed with the relevant departments. We strive to give the best experience and service, and it seems that in this case, we fell hugely short of that.,do accept our sincerest apology. Best Regards Jeanny Nyembe Marketing Plan Coordinator

McLean, Virginia
Reviewed 16 April 2016 via mobile

I guess I was spoiled by the transit airport in Dubai, although I got a good nights sleep, there was joy much else to do here. A gym would have been nice, maybe a pool, but you don't get that. The access was easy, and you could get to the terminal with ease. The restaurant offerings in the terminal are...

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Thank ALG1123
PH-Transit, Director of Sales at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Thank you for the feedback regarding your stay with us, very insightful have forwarded it to senior management for further consideration. Best Regards Jeanny Nyembe Marketing Plan Coordinator

Kigali
Reviewed 4 April 2016

We stayed in the hotel twice between two flights. It is furnished nicely, not the usual business hotel style but a bit more creative, everything with a sort of reference to planes, airports etc. Rooms are fine and food is good. We had problems with the room we reserved, we got actally a room that was apparently not prepared, not...

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Thank discovertheworld_13
PH-Transit, Marketing Assistant at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day We appreciate all your feedback regarding your stay and our STAFF. Customer satisfaction is our number one concern, thank you for your pleasant comment regarding our FRONT OFFICE TEAM, and the concerns raised regarding our housekeeping TEAM have been addressed. We look forward to welcoming you back in the near future. Best Regards Shelley Ratering

Oslo,
Reviewed 31 March 2016

A short taxi ride from the airport. Quick check in. 24 hrs room service are we told. The room this time is a standard suite. A large sitting room with dining table and a sitting arrangement with a flat screen TV. The bed room is adjacent with a sliding door, also with a TV. A bit unusual is that in...

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Thank abut0ma
Mauritius
Reviewed 23 March 2016 via mobile

Slept one night during a transit between two flights. Hotel is situated in the terminal so no need to exit. The room was nice actually. The comfortable bed allowed a good night sleep. The service is basic but this is not really an issue in terms of what one would expect in a transit hotel. The price was a bit...

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Helpful?
Thank Alan G
PH-Transit, Manager at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Alan Thank you for taking the time to review the hotel. We appreciate your feedback regarding your stay. We look forward to welcoming you back in the near future. Best Regards Jeanny Nyembe

Canton, Georgia
Reviewed 21 March 2016

After a long flight its easy to walk off the plane, go through customs and walk straight into your hotel. Good food, clean rooms, and secure. Marriott has recently purchased the hotels and only add to the management and operations. Great place for business and meetings. Food is so so. Mostly large buffet for most of the meals. Staff is...

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Thank Mark D
Tampa, Florida
Reviewed 14 March 2016

Stayed here after getting off a flight before Safari the next morning. It served its purpose. The airline theme is pretty cool and is throughout the hotel. The gym is actually pretty good for a hotel. The "pool", if you can call it that, maybe used to be a swimming pool, but is now an algae filled pond surrounded by...

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Thank Matt N
Vancouver, Canada
Reviewed 14 March 2016

I had to get into this hotel after I had some passport problems and was not able to get into Johannesburg. Since I was staying overnight at the airport, I decided to try to get a room at the hotel through front desk. When I asked the rate, Olga mentioned it was USD 189 per night. Thinking the price was...

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2Thank Suzano_BR
PH-Transit, Manager at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Leandro, We endeavor to give the best service and guest satisfaction at all times and therefore we would like to extend our sincere apologies for your experience at our property. Kindly note that Management has taken necessary steps with the relevant parties involved. Your feedback is most valued. Kind Regards Shelley Ratering

Scituate, Massachusetts
Reviewed 12 March 2016

I had the pleasure of staying at this hotel twice. Protea hotel has such a fun/swanky atmosphere you can't help but have a great time. The rooms are very spacious and have such a cool modern vibe. We also had a wonderful time in the bar/restaurant area and met so many lovely people. If I was ever coming back to...

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Thank Casey B
Groningen, The Netherlands
Reviewed 6 March 2016

Arrival at JNB Tambo airport and stayed one night at this hotel. Same as last year. If you are here for the first time you need to find the shuttle bus. When you arrive in JNB, after customs and luggage, please walk straight ahead . Go out the airport, pass the intercontinental hotel at the left side and you will...

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1Thank Bertil P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
Official Description (provided by the hotel)
PLEASE NOTE THAT THE PROTEA HOTEL TRANSIT O.R. TAMBO AIRPORT IS EXCLUSIVELY FOR GUESTS IN INTERNATIONAL TRANSIT. Protea Hotel Transit O.R. Tambo Airport - A Classical African Experience for transient travellers. The Protea Hotel Transit O.R. Tambo Airport, situated behind Immigrations inside international departures at OR Tambo International Airport, offers a welcome opportunity for transient travellers to rejuvenate between international flights. As the only hotel in this location, we offer the utmost convenience to all international travellers in transit – catering to your specific needs. Be it a refreshing shower or a quick nap on our comfortable beds before you board your next long flight; Protea Hotel Transit O.R. Tambo Airport is the perfect choice for you! The classic and modern Protea Hotel Transit O.R. Tambo Airport ensures that you receive fast, efficient and friendly service, from express check in to check out. Our location also offers you the opportunity to roam the wide selection of retail shops and restaurants should you have the time. We have taken every measure to ensure that your stay with us is as convenient and enjoyable as possible. ... more   less 

Additional Information about Protea Hotel by Marriott O.R. Tambo Airport Transit

Address: Terminal A, O.R. Tambo International Airport | exclusively for guests in International Transit, Kempton Park 1627, South Africa (Formerly Protea Hotel OR Tambo Airport Transit)
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: ₹ 8,298 - ₹ 11,085 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott O.R. Tambo Airport Transit 4*
Number of rooms: 87
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Hotel Style:
#9 Luxury Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott O.R. Tambo Airport Transit staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott O.R. Tambo Airport Transit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay there!”
913williame, 14 Apr 2017 | Read review
“Ask for a room with garden/airport view as view over parking lot isn´t the nicest”
johanm602, 21 Mar 2017 | Read review
“Print your boarding passes before checking into the hotel to avoid going through security 2 times.”
301marka, 8 Jan 2017 | Read review
“If you are an extremely light sleeper, ask for a room facing away from the airport.”
, 28 Dec 2016 | Read review
“Good value hotel located INSIDE departures area of JNB. Dont mix this Protea up with the other Protea OUTSIDE the departures terminal”
roryjdoyle, 14 Dec 2016 | Read review
5 of 5