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Protea Hotel by Marriott O.R. Tambo Airport Transit

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228 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott O.R. Tambo Airport Transit
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Showing 171: English reviews
Nova Scotia
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 May 2016

More airports should have such an option. The Protea Hotel Transit at the airport is convenient to the transit check-in counters and has wonderful helpful staff. While staying there you have access to all the duty-free shops and an excellent breakfast at the Mugg and Bean.

Helpful?
Thank XavierNovaScotia
PH-Transit, Marketing Assistant at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Xavier, Thank You for taking the time to review the Hotel. Protea Hotel Transit is proud to be the only Transit Hotel in Africa. We appreciate all your feedback regarding your stay and our STAFF, Customer satisfaction is our number one concern. Kind Regards Shelley Ratering More 

Brasilia, DF
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 May 2016 via mobile

A good hotel to have some rest while waiting for your connecting flight. It offers comfortable rooms at very affordable prices. My only negative remark goes for the bathroom, which is almost totally open: shower and bathtub are entirely visible from the rest of the room... but the experience as a whole is positive.

Helpful?
Thank Rubem A
PH-Transit, Marketing Assistant at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Rubem, Thank You for your positive feedback. Your feedback is most valued. Kind Regards Shelley Ratering More 

Greater Perth, Australia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 April 2016

Check in was confusing We arrived at 5.00am we had booked for the night before and were told we didn't have a booking even though I had the Booking.com confirmation in my hand So after some time it took 3 people to check us in all seemed more confused than the previous person The room was clean and had a... More 

Helpful?
Thank wargab
PH-Transit, Manager at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Thank you for your valuable feedback, We will definitely address the concern mentioned, however we are glad that you enjoyed your stay over all. Looking forward to your return. Best Regards Marketing Plan Coordinator. Jeanny Nyembe More 

Nampula, Mozambique
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 April 2016

Love this place. Great steam punk decor downstairs, clever but not overbearing. Rooms are comfy, bathroom great and internet easy to connect to and works a dream. Great value buffet breakfast. Everyone friendly

Helpful?
Thank Peter A
Abingdon
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 April 2016 via mobile

We had an 8 hour overnight layover between flights and chose this hotel to maximise sleeping time! It's great not having to leave the airport. You follow signs for flight connections when you land and the hotel is well signposted beyond immigration and the re-check in desks. Our room was big, clean and comfortable. The shower was good. We didn't... More 

Helpful?
Thank HelenSew
Shangri-La County, China
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 April 2016

So, we arrived for a 7 hr stopover. Found that the room had dirty food marks all over the bathroom. We had to call twice to have it cleaned. TV didn't work. We were told the hotel didn't have any bottles of water as they had run out (too lazy to bring to the room more likely). So, thus far... More 

Helpful?
2 Thank Mattomad
PH-Transit, Manager at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Thank you so much for all this feedback, Please note that all the above concerns are currently being investigated and addressed with the relevant departments. We strive to give the best experience and service, and it seems that in this case, we fell hugely short of that.,do accept our sincerest apology. Best Regards Jeanny Nyembe Marketing Plan Coordinator More 

McLean, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 April 2016 via mobile

I guess I was spoiled by the transit airport in Dubai, although I got a good nights sleep, there was joy much else to do here. A gym would have been nice, maybe a pool, but you don't get that. The access was easy, and you could get to the terminal with ease. The restaurant offerings in the terminal are... More 

Helpful?
Thank ALG1123
PH-Transit, Director of Sales at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Thank you for the feedback regarding your stay with us, very insightful have forwarded it to senior management for further consideration. Best Regards Jeanny Nyembe Marketing Plan Coordinator More 

Kigali
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 April 2016

We stayed in the hotel twice between two flights. It is furnished nicely, not the usual business hotel style but a bit more creative, everything with a sort of reference to planes, airports etc. Rooms are fine and food is good. We had problems with the room we reserved, we got actally a room that was apparently not prepared, not... More 

Helpful?
Thank discovertheworld_13
PH-Transit, Marketing Assistant at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day We appreciate all your feedback regarding your stay and our STAFF. Customer satisfaction is our number one concern, thank you for your pleasant comment regarding our FRONT OFFICE TEAM, and the concerns raised regarding our housekeeping TEAM have been addressed. We look forward to welcoming you back in the near future. Best Regards Shelley Ratering More 

Oslo,
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 31 March 2016

A short taxi ride from the airport. Quick check in. 24 hrs room service are we told. The room this time is a standard suite. A large sitting room with dining table and a sitting arrangement with a flat screen TV. The bed room is adjacent with a sliding door, also with a TV. A bit unusual is that in... More 

Helpful?
Thank abut0ma
Mauritius
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 March 2016 via mobile

Slept one night during a transit between two flights. Hotel is situated in the terminal so no need to exit. The room was nice actually. The comfortable bed allowed a good night sleep. The service is basic but this is not really an issue in terms of what one would expect in a transit hotel. The price was a bit... More 

Helpful?
Thank Alan G
PH-Transit, Manager at Protea Hotel by Marriott O.R. Tambo Airport Transit, responded to this review

Good Day Alan Thank you for taking the time to review the hotel. We appreciate your feedback regarding your stay. We look forward to welcoming you back in the near future. Best Regards Jeanny Nyembe More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
Official Description (provided by the hotel)
PLEASE NOTE THAT THE PROTEA HOTEL TRANSIT O.R. TAMBO AIRPORT IS EXCLUSIVELY FOR GUESTS IN INTERNATIONAL TRANSIT. Protea Hotel Transit O.R. Tambo Airport - A Classical African Experience for transient travellers. The Protea Hotel Transit O.R. Tambo Airport, situated behind Immigrations inside international departures at OR Tambo International Airport, offers a welcome opportunity for transient travellers to rejuvenate between international flights. As the only hotel in this location, we offer the utmost convenience to all international travellers in transit – catering to your specific needs. Be it a refreshing shower or a quick nap on our comfortable beds before you board your next long flight; Protea Hotel Transit O.R. Tambo Airport is the perfect choice for you! The classic and modern Protea Hotel Transit O.R. Tambo Airport ensures that you receive fast, efficient and friendly service, from express check in to check out. Our location also offers you the opportunity to roam the wide selection of retail shops and restaurants should you have the time. We have taken every measure to ensure that your stay with us is as convenient and enjoyable as possible. ... more   less 

Additional Information about Protea Hotel by Marriott O.R. Tambo Airport Transit

Address: Terminal A, O.R. Tambo International Airport | exclusively for guests in International Transit, Kempton Park 1627, South Africa (Formerly Protea Hotel OR Tambo Airport Transit)
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: ₹ 6,923 - ₹ 12,681 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott O.R. Tambo Airport Transit 4*
Number of rooms: 87
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Hotel Style:
#8 Luxury Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott O.R. Tambo Airport Transit staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott O.R. Tambo Airport Transit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Protea Transit Hotel rooms are inside the airport security area and the staff is extremely helpful.”
 of 5 bubbles vic970, 12 Sep 2016 | Read review
“Rooms are small. I am platinum member & my room was automatically upgraded. Nice, large, spacious with every amenity needed.”
 of 5 bubbles S6779KRsandys, 29 Jul 2016 | Read review
“Most all the rooms are overlooking a runway and or airport buildings. Not much to look at.”
 of 5 bubbles I759XQmarkd, 20 Mar 2016 | Read review
“There are no windows in the rooms, Staff is extremely rude!”
 of 5 bubbles Leandro_Ang, 14 Mar 2016 | Read review
“Any room will do really.”
 of 5 bubbles idaht, 6 Feb 2016 | Read review
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