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Peermont Metcourt Hotel at Emperors Palace

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Peermont Metcourt Hotel at Emperors Palace
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956 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Reviewed 3 days ago NEWvia mobile

Hotel is clean and affordable. Staff service is poor and below average. Rooms are small. Good food options around the emperor palace hotel . Except the service and room sizes , hotel is ok. I give average rating

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Helpful?
Thank devendra k
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear devendra k Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We...

Ladysmith, South Africa
Reviewed 5 days ago NEW

the service i received was excellent. the staff are very courteous and the food was devine.just the toilet and showers need to be made bigger. the breakfast variety was excellent. i would highly recommend the hotel to my friends and family.

Review collected in partnership with this hotel
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Helpful?
Thank andrigkzn
EmperorsPalace, Director of Sales at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear andrigkzn Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager

Pretoria, South Africa
Reviewed 6 days ago NEW

This was our 1st stay at Emperors Palace. Great service from hotel staff. Delicious breakfast. I enjoyed the variety of foods and snacks. We will definitely recommend this hotel to family, friends & colleagues. Thank you!

Review collected in partnership with this hotel
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Helpful?
Thank 773marynas
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear 773marynas Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager

Kempton Park, South Africa
Reviewed 1 week ago

A small fridge in the room could help,more coffee or tea in the room ,double bed in a few rooms for couples. Soundproof wall between bathroom and bedroom. Put soft and hard pillows in the bed so people can have a choice.

Review collected in partnership with this hotel
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Helpful?
Thank 690mariai
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear 690mariai Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion We look forward to welcoming...

Windhoek, Namibia
Reviewed 1 week ago

The place is good with different restaurants the casino and I enjoyed the spar. The place that I enjoyed most was the news cafe'. Breakfast in the morning is on point waiters are giving a very good service

Review collected in partnership with this hotel
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Helpful?
Thank onesmuss2017
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear onesmuss2017 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

Durbanville, South Africa
Reviewed 2 weeks ago

Staff were friendly and assisted where ever possible. But I thought the rate for breakfast for a 7 year old has quiet expensive considering my child only eats a slice of toast. Hotel itself was comfortable and we enjoyed our stay.

Review collected in partnership with this hotel
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Helpful?
Thank Q7081OKrm
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear Q7081OKrm Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

Boksburg, South Africa
Reviewed 2 weeks ago

Very comfortafble and very efficient staff. Staff are friendly and accomodate your every request. Food is excellent. I recommend highly for travellers and enjoy shuttle service to the airport. Very clean and tidy.

Review collected in partnership with this hotel
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Helpful?
Thank C4926YMnadinem
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear C4926YMnadinem Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

Reviewed 2 weeks ago

A nice hotel with a friendly staff. The beds are good, albeit the bathrooms and showers are a bit small. We stayed there on two occassions and in both rooms there was this a little weird layout on the toilet/shower/sink but i worked out fine. The breakfast in the hotel is also nice, albeit the queue system could be made...

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Helpful?
Thank Sjur S
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear Sjur S Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

Johannesburg, South Africa
Reviewed 2 weeks ago

Lovely room. Nice pool area. Mediocre casino. Service in Restuarant's slow. Apparent lack of staff. Only 1/1/2 hours from Johannesburg & excellent value for money in spite of poor slow service at restaurants. Pool beautifully lit up at night & lovely fireworks display on New Years Eve.

Review collected in partnership with this hotel
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Helpful?
Thank stanleyl2017
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear stanleyl2017 Thank you very much for supporting the Peermont group and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

Ahmedabad, India
Reviewed 2 weeks ago

Good quality rooms with all the expected amenities, nothing too much trouble. Short walk across to the main food area with restaurants to suit all needs, the area is well secured and can take some time to enter the restricted area at busy times.

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Helpful?
Thank barrynuttall
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors Palace, responded to this review

Dear barrynuttall Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
Hotel Peermont Metcourt at Emperors Palace Contemporary convenience at its best...the 3-star Peermont Metcourt at Emperors Palace offers stylish and comfortable rooms as well as a "group-friendly" experience for corporate, convention and leisure guests. The hotel offers a variety of room configurations and amenities which include LCD flat screen TV, satellite DSTV channels for all languages, tea and coffee stations, secure internet connections, laptop safe, working desk with business-convenient plug points. The hotel's clean and modern façade is complimented by a private and sheltered pool terrace, set in a beautifully landscaped garden, providing guests with food and beverage service throughout the day. Specifications include a comfortable, large ground floor reception area with enough space to accommodate large tour and convention groups with ease. The hotel features (248 rooms) with 176 Classic rooms, 69 Superior rooms and 3 Special assistance rooms. Smoking and non-smoking rooms are available. Check-in after 15h00 / Check-out before 11h00. ... more   less 

Additional Information about Peermont Metcourt Hotel at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: ₹ 5,787 - ₹ 10,961 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Peermont Metcourt Hotel at Emperors Palace 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Peermont Metcourt At Emperors Palace Hotel Kempton Park
Metcourt Laurel
Hotel Style:
#3 Casino Hotel in Kempton Park
#5 Romantic Hotel in Kempton Park
#6 Spa Hotel in Kempton Park
#7 Business Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Peermont Metcourt Hotel at Emperors Palace staff and other travellers.
7 questions
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Salt Lake City, Utah
over a year ago
Salt Lake City, Utah
over a year ago

See all questions (7)

Questions? Get answers from Peermont Metcourt Hotel at Emperors Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Read my review.”
 of 5 bubbles 690mariai, 7 Jan 2017 | Read review
“Request at reception for bath facilities”
 of 5 bubbles C4926YMnadinem, 4 Jan 2017 | Read review
“Do not understand. ”
 of 5 bubbles stanleyl2017, 3 Jan 2017 | Read review
“The small mats in the room need to be monitored.”
 of 5 bubbles PJ03, 27 Dec 2016 | Read review
“no idea to recommend any room, as we had a terrible room.”
 of 5 bubbles 81ashokb, 22 Dec 2016 | Read review
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