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Peermont D'oreale Grande at Emperors Palace

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845 Reviews from our TripAdvisor Community

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There are newer reviews for Peermont D'oreale Grande at Emperors Palace
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Showing 693: English reviews
Surrey, Canada
Reviewed 23 September 2016

My wife and I stayed one night here (Sept 6th) prior to driving to Pretoria. I previously arranged a driver pick-up from OR Tambo Airport via Unicab which has a desk located within the hotel. It is a short ride (5min). 

LOCATION: 
The hotel is conveniently located very close to the airport and is very suitable for a short stay....

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Helpful?
Thank MisterCheeky
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear MisterCheeky Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

Morwell, Australia
Reviewed 17 September 2016

After staying is such good hotels we were disappointed with this hotel. As we arrived with a group it was up to us to find our own luggage and tag it for the porters. I should have located and took it with me at that time. The room was okay far a typical airport hotel room, I guess I expected...

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1Thank Colint50
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Colint50 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution. You can...

France
Reviewed 15 September 2016

This is what we can call an airport hotel! This is the only thing this hotel bring me. The shuttle guy in the night was just looking for his tips. The room was not clean in some aspect. The personal are not really willing to help you. And finnally the price is really really too high for this level of...

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1Thank Herve C
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Herve C Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We...

Vancouver, Canada
Reviewed 14 September 2016

Much cheaper than the closer Intercontinental Hotel. It is a 10 minute free shuttle ride from the Airport. When booking, ask for a non-smoking room if you need one. A lot of the rooms are used by smokers. If you get on the Club Floor as we did by requiring a non-smoking room, there is a breakfast served in the...

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Helpful?
1Thank REO-LTL
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear REO-LTL Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

London, United Kingdom
Reviewed 13 September 2016

Been staying here every month for minimum a week for six months or so. Rooms are average, service is very slow, but decent for JNB standards. it is safe and the rooms are clean. there is construction sometimes early mornings, and if you are put on the 5th floor it is even better as you will have access to the...

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Thank Eser S
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Eser S Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion We look forward to...

Norwich, United Kingdom
Reviewed 13 September 2016

I stayed here for three nights whilst on a business trip, the hotel being chosen for its convenient location for the airport and my office. From the outside it gives a good first impression - very grand building in a gated 'leisure complex' with other hotels, casino and restaurants. The lobby is very "Grande" but also rather over the top...

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1Thank Simon S
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Simon S Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution You...

Potchefstroom
Reviewed 12 September 2016

Room smelled like smoke. (Non Smoking room) Breakfast was terrible. There was no hot food available. It took almost 30 min to replace empty dishes. The jets in the bath was so dirty could not even use it.

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Thank pv682
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear pv682 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution You can...

Asheville, North Carolina
Reviewed 11 September 2016

When one walks into this hotel, the opulence is almost overwhelming. The lobby lives up to the "Grande" part of the hotel's name. But when one gets to one's room, the reality sets in. I had unpacked and settled in before I realized that the room had NO internet signal. A worker from IT was sent up to my room...

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Helpful?
Thank Wayne F
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Wayne F Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We...

Mafikeng, South Africa
Reviewed 8 September 2016

Not the standard I have grown to expect from them. Place needs a serious revamp! Food was cold, room was Tacky and furniture stained. Room was not ready on time and I had to come back twice - reception even lost my paperwork.

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Thank 749eh
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear 749eh Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand...

Surrey, Canada
Reviewed 7 September 2016 via mobile

First stayed here in 2010 & it's as good as it was back then. Fast & friendly checkin process. Room was as promised & nicely maintained. Nighttime turn down service was lovely. Liked that the kettle was filled & plugged in in preparation for the morning. Dinner at the hotel restaurant was delicious & entertaining. Breakfast buffet was lovely &...

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Helpful?
Thank YNWATravelBug
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear YNWATravelBug Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. As we work together towards these improvements, we sincerely hope that this particular experience does not jeopardize our valuable relationship. Hopefully we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Peermont D'oreale Grande at Emperors PalaceDiscover untold luxury and regal comfort...The 5-star Peermont D'oreale Grande hotel at Emperors Palace is conveniently located next to OR Tambo International Airport in Johannesburg. The hotel features 192 elegant rooms and suites all lavishly furnished in superior style and the exclusive Club Floor and Lounge on the 5th Floor offers superior concierge services. The opulent surroundings are complimented with state-of-the-art facilities for added ease and comfort. Dine at the elegant Aurelia's restaurant, indulge your senses at Octavia's Sensorium health and beauty spa or sip on a cocktail while watching the African sunset kiss the earth goodnight at Neptune's Pool Bar. Guests also have access to the casino, dining and entertainment facilities of the resort. Emperors Palace. The Palace of Dreams ... more   less 

Additional Information about Peermont D'oreale Grande at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: ₹ 10,005 - ₹ 26,477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peermont D'oreale Grande at Emperors Palace 5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel
Hotel Style:
#2 Casino Hotel in Kempton Park
#4 Romantic Hotel in Kempton Park
#4 Spa Hotel in Kempton Park
#5 Luxury Hotel in Kempton Park
#8 Business Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Peermont D'oreale Grande at Emperors Palace staff and other travellers.
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Questions? Get answers from Peermont D'oreale Grande at Emperors Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a garden view”
 of 5 bubbles 465sonjab, 31 Oct 2016 | Read review
“Replenish usable items.”
 of 5 bubbles 922hc, 17 Oct 2016 | Read review
“Everything so beautiful, no complaints. ”
 of 5 bubbles robertgL8266AG, 2 Oct 2016 | Read review
“Just check things work in the room your given”
 of 5 bubbles Colint50, 17 Sep 2016 | Read review
“Rooms facing the pool area are quieter than facing the parking lot, freeway and train tracks which is at the front of the hotel..”
 of 5 bubbles REO-LTL, 14 Sep 2016 | Read review
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