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Sunnyside Park Hotel

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160 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Nelspruit, South Africa
Reviewed 3 weeks ago

The outside of the hotel is surrounded by lovely gardens, well - maintained and promising. The main part of the hotel is located in a lovely old historical building, but ... What a disappointing stay. The upholstery of the chairs were dirty, nothing that a wet cloth and some soap wouldn't remove. The under curtains were threadbare and curtains were...

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Helpful?
Thank Francois d
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear Francois d, We value and appreciate your feedback. The excellent feedback regarding the Hotel surroundings and gardens, as well the service in the Pound & Penny Pub, We will unquestionably work with our Housekeeping and Maintenance Teams to ensure there is improvement in our bedrooms. Please accept my sincere apologies for the inconvenience We value your patronage and look...

Toronto, Canada
Reviewed 4 weeks ago

This hotel was built in 1895 with additions made over the years. I stayed in the newer section of the hotel and my room was spacious, and well serviced with housekeeping responding positively to all my whimsical requests! :) The meeting room which was used was adequate. It can be improved by having a phone in the room to call...

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Helpful?
Thank eebyardie
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear eebyardie We value and appreciate your positive response and thank you for the feedback received. Our dedicated and devoted teams are always looking forward to comments and when they have exceeded expectations. The excellent feedback regarding our food and rooms and gardens We are delighted that you enjoyed yourselves. We will look at how we can implement your suggestion...

Reviewed 4 weeks ago via mobile

Nice comfortable place with very courteous staff. The meals are great! The rooms are spacious and clean.I however hope they fixed the lift it had an issue when I was there . Carrying a 20kg bag down 3 flights of stairs isn't fun.

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Helpful?
Thank caroline w
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear Caroline W We value and appreciate your response and thank you for the positive feedback received. Our dedicated and devoted team is always looking forward to comments and when the have exceeded expectations. The excellent feedback regarding our food and rooms. We are delighted that you enjoyed yourselves. The elevator has been fixed, Please accept my sincere apologies for...

London, United Kingdom
Reviewed 13 February 2017 via mobile

Visited at end of summer, gardens still looking good and warm enough to sit out, rooms nicely furnished but my floor was still being renovated, with ceilings missing. Public rooms pleasant, good breakfast (custom cooked eggs on a griddle and great juices), evening food a bit disappointing

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Helpful?
Thank RosedeeR
Sunnysidepark, General Manager at Sunnyside Park Hotel, responded to this review

On behalf of the Sunnyside Park Hotel Management Team, we Thank you for your valued review of the service received at the Hotel. We sincerely apologise for inconvenience during your stay. We look forward to welcoming you back to the Sunnyside Park Hotel. Sincerely,

Reviewed 13 February 2017

You will be able to tell that its an old hotel, which would be an attraction to some travelers. This was a business trip for me and overall it was a comfortable stay. The staff were friendly. However, the rooms could do with some upgrading and refurbishments. The wifi facility was also a letdown, as my room, which not located...

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Helpful?
Thank Edward Y
Sunnysidepark, General Manager at Sunnyside Park Hotel, responded to this review

Thank you, I am addressing the concerns with the Team and do apologise for any inconvenience caused. We have started with replacing air-conditioners and upgrading the wifi infrastructure and replacing the TV’s. We look forward to welcoming you back to the Sunnyside Park Hotel. Sincerely

Copenhagen, Denmark
Reviewed 28 January 2017

I moved from a guesthouse and to the Sunnyside Park Hotel, it was a huge step up. The rooms are big with plenty of closet space, the staff helps you carry up your luggage to your room. There is coffee and tea facilities in the room and the breakfast is incredible. A huge buffet with all the brunch amenities you...

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Helpful?
Thank Michaela M
Sunnysidepark, General Manager at Sunnyside Park Hotel, responded to this review

We appreciate you taking the time to write us a response to your experience with us at the Hotel. Our employees always look forward to positive feedback from guest experiences. We are delighted that you enjoyed your stay at the Hotel. We value your patronage. We look forward to welcoming you back to the Sunnyside Park Hotel. Sincerely,

Addis Ababa
Reviewed 29 December 2016

Overall, the place is ok. Old building, but not shabby. Wooden staircases makes you feel like you're at Hogwart's. Rooms are small but clean. They need to do something about the TVs, unbelievable to have CRTs in this day and age. Internet is mostly super slow. Worst of all is the staff. Save for Mohamed at the reception, and the...

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Helpful?
1Thank Kalamare
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Thank you for taking time to write us, we value your feedback. We sincerely apologise for the poor service you received. We pride ourselves on exceptional service delivery. I am addressing the concerns with the Management Team and do apologise for any inconvenience caused. We have started with replacing air-conditioners and upgrading the wifi infrastructure. The TV replacement is also...

Reviewed 29 November 2016 via mobile

A historical building, can be used for conference and other events. they have an amazing staff compliment, friendly and helpful. The hotels standards in terms of conferencing/banqueting has been lowered its not as awesome ambit used to be.

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Helpful?
Thank MrsBLM
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Thank you for taking time to write us, we value your feedback. We are very fortunate to have such amazing staff that have been with the hotel that understand what hospitality is all about. They always look forward to hearing from their guests. We will pass your compliments to our Staff. Our Maintenance Team will be working hard during the...

Reviewed 18 November 2016 via mobile

The hotel located in a quite place close to the Wits University. It offers good and quality meals. Though the hotel is old but the proprietor is struggling to maintain it. The hotel still has Cathode tube televisions in their rooms. The rooms, bathroom and beddings are neat and decents. There is free WiFi Internet service but it is horrible....

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Helpful?
Thank Emmanuel A
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear Elibramack J, Thank you for the feedback and honest response on your experience with us at the Sunnyside Park Hotel. We in the process of upgrading the WI-FI system, which will include a bigger bandwidth. We are also looking at purchasing new televisions. We look forward to welcoming you back to the Sunnyside Park Hotel. Sincerely,

Reviewed 29 October 2016 via mobile

I was here for a conference "FES TUCC" for 5 nights! I felt very good when was welcomed by Charming receptionist "Milian" and later on "Catherine and Esther". These people needs to get an extra salary increment for the good job that they are doing! The room i was (78) was nice and quite! Nice set up! The food was...

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Helpful?
1Thank Elibramack J
Sunnysidepark, General Manager at Sunnyside Park Hotel, responded to this review

Thank you for taking time to write us, we value your feedback. We are very fortunate to have such amazing staff that have been with the hotel that understand what hospitality is all about. They always look forward to hearing from their guests. We will pass your compliments to our Staff. We are currently in the starting process of upgrading...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The historically restored Johannesburg hotel, the Sunnyside Park Hotel, has been completely refurbished to capture the elegance and charm of a bygone era. Built in 1895 in a Victorian-style, the hotel is centrally located providing the business executive and the leisure traveller with easy access to the Johannesburg CBD, Rosebank, Sandton and the Johannesburg International Airport. ... more   less 

Additional Information about Sunnyside Park Hotel

Address: Princess of Wales Terrace | Parktown, Johannesburg 2193, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: ₹ 5,961 - ₹ 9,760 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunnyside Park Hotel 4*
Number of rooms: 154
Reservation Options:
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Also Known As:
Sunnyside Park Johannesburg
Hotel Sunnyside Park
Hotel Style:
#27 Luxury Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Sunnyside Park Hotel staff and other travellers.
1 question
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Perth, Australia

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Questions? Get answers from Sunnyside Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room at the main building for best wifi access and added convenience”
 of 5 bubbles 777edwardy, 12 Feb 2017 | Read review
“Ask for a renovated room at the front overlooking the gardens”
 of 5 bubbles FoodieScotland, 3 Mar 2016 | Read review
“Get a new wing room if you like modern, but the main building offers a sense of history”
 of 5 bubbles CaptnGphs, 9 Feb 2016 | Read review
“Keep away from bedrooms adjacent to busy traffic routes nearby.”
 of 5 bubbles Bill434, 9 Feb 2016 | Read review
“Book Elsewhere”
 of 5 bubbles LindiweK, 5 Feb 2016 | Read review
5 of 5