Hyatt House Johannesburg Sandton

Hyatt House Johannesburg Sandton

Traveller (19)
Room & Suite (50)
Dining (18)
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About

4.5
#23 of 79 hotels in Johannesburg
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Modern Luxuary Aparthotel In The Heart Of Sandton Johannesburg.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Paid wifi
Sauna
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Taxi service
Meeting rooms
Photo copier / fax In business centre
24-hour security
BBQ facilities
Baggage storage
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Dining area
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Afrikaans

Location

125 Ann Crescent Sandton, Johannesburg 2196 South Africa
4.5
4.5 of 5 bubbles129 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Hyatt House Johannesburg Sandton is often commended for its homely yet modern atmosphere, with many guests feeling the comfort of an apartment in its well-appointed rooms. The hotel is celebrated for its value, offering reasonably priced accommodations that don't skimp on amenities, though some guests point out occasional service hiccups. Cleanliness is generally upheld, with most guests satisfied, despite a few minor cleaning issues. While the location garners mixed reviews, the hotel's spacious rooms, friendly staff, and appreciated amenities like the gym and halaal options contribute to its overall appeal. However, guests have noted the need for improved WiFi and cozier communal areas.
Location
Inconvenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed

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129Reviews0Q+A6Room tips
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Detailed Reviews
Ahmed M wrote a review Jan 2022
4.0 of 5 bubbles
Rooms are a bit small but always clean. There is a full kitchen with a microwave,stove and fridge. On site Starbucks coffee is sold. The breakfast is halaal and is buffet style.No menu is provided for breakfast, however there is one on the website if you would like to pay for Eggs Benedict, Shakshuka eggs, French toast and pancakes. The location is a few km away from Sandton and is close to the M1 so you avoid a lot of unnecessary traffic. Reception is friendly and always willing to assist. You can request a prayer mat as well as a gym mat for personal use. The property feels safe and there is ample parking. It is Value for money.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tana Lancaster, Owner at Hyatt House Johannesburg Sandton
Responded 25 Jan 2022
Dear Ahmed, Thank you very much for your review regarding the breakfast you had with us as well as your kind words regarding our staff and facilities. We look forward to hosting you again soon. Kind Regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zakkiyah A wrote a review Dec 2022
Durban, South Africa
5.0 of 5 bubbles
Hyatt House Sandton
I travelled with a hyperactive 4 year old.

1. The staff
we were welcomed by a staff member on arrival before getting off our car who came over to ask if we required help with our bags and general chit chat.

2. check in was quick and we were asked if we needed to order anything for supper as the kitchen was closing in an hour - which was great as we were on the road all day. Kitchen is halaal and no alcohol was seen on the premises. the pizzas were very tasty and burger huge and tasty as well.

3. Special shout out to Clive at breakfast, he went out of his way to ensure we had everything, even got the kitchen to prepare pancakes for my fussy eater even though they do pancakes on weekends only!

4. They have a gueat laundry room with a washer and dryer, so you can go home with no laundery to do. detergents can be purchased at the Medley ( little store on the ground floor with its own StarBucks as well). they even have a gym.

Overall, i will recommend it for business travellers, long stay, families with little kids and even locals in jnb who want to get away from home when the helpers are away 😀
Read more
Date of stay: December 2022Trip type: Travelled with family
Room Tip: This hotel has it all Gym, Jamaat Khana, laundry room, halaal restaurant, pool, Hotel staff that...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
captmike2000 wrote a review Sept 2023
Cape Town Central, South Africa
5.0 of 5 bubbles
We were thoroughly impressed with the staff; they're extremely friendly and helpful and were able to accommodate the little requests that we had, here and there, during our 5 day stay.

The management has done an amazing job instilling a sense of extra care in their staff. This included everyone we interacted with; from security, reception, kitchen staff and so forth.

It is conveniently located; it had a little pool and a small but equipped gym for a full work-out.

One suggestion:
- The self-catering kitchen didn't have any dish washing liquid, so we left the dishes over night for the cleaning staff. It would've been helpful if there was just a little, so we didn't have to lean dirty dishes over night.
Read more
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Atef Soliman, Owner at Hyatt House Johannesburg Sandton
Responded 18 Sept 2023
Dear Mike, Thank You for taking some time out of your day to post your great feedback regarding our hotel. Your feedback has been shared with the team and we are most appreciative. Hope it won't be too long before your next visit. Sincerely, Nelson
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abeda7866 wrote a review Jan 2022
Durban, South Africa
+1
3.0 of 5 bubbles
We stayed 5 nights and booked a 3 bedroom apartment. Our rooms were comfortable but for a muslim owned theres no proper toilet facility and no qibla direction as well.
Breakfast is the same everyday but well prepared and staff at breakfast pleasant and professional.
No retract a line in the bathrooms and you are not allowed to do your own laundry in your room according to the front desk. When my kids hung their towels in the balcony i got a call from the front desk saying that hanging of clothing in the balcony is not allowed neither is washing of laundry in your room.There is a small laundry room that is available but R150 per load which is very unreasonable.
Housekeeping is not up to standard. Rooms are not well cleaned and on the shelves where appliances stay there is alot of dust.
I think mayb a little more experience and they will have it right.

Not walking Distance to anywhere so if u come by car its fine. Sandton is a good area to stay in

The Starbucks and convenience store as well as dining area are all small. The pool as well but we didn't feel it difficult in any way.

Not yet Halaal certified.

My kids loved having their own rooms and the convenience of shutting the interleading doors.
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: You gotta pay to do your own laundry Pool is small Come with your own car as its not walking...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tana Lancaster, Owner at Hyatt House Johannesburg Sandton
Responded 25 Jan 2022
Dear Abeda, Thank you for your review regarding your stay. I have taken your points forward to the Hotel Manager to look into and address in order to make sure that we provide only the best. We hope that you choose to stay with us again soon so that we can exceed expectations. Kind Regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lizelletarentaal50 wrote a review Jul 2023
2.0 of 5 bubbles
Door did no close upon arrival. Maintenance fixed it. wifi and tv was not working either. We stayed in a room, in front of cleaning supplies and staff assembled there and made noise early morning. plugs stopped working. Ac(heat) did not work. The door outside the room, stayed open 24/7 for staff and made the room even cold.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
3.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cheaperbythedozensa wrote a review Feb 2022
2.0 of 5 bubbles
Pierre Sampson2/5
a day ago on Google
On check in we waited 2 hours for our room to sorted out as they did not read the booking correctly and made it seem like it was my fault.
I asked numerous times to get the wi-fi sorted out as I had to sort out some urgent business.. I ended just buying data for my phone to use as a hot spot.
The beds were unforgettable and I didn't get much sleep.
The breakfast was great and I like the idea of a Starbucks in the hotel .
For the price that you are paying you can get a better deal and service from a Road Lodge
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tana Lancaster, Marketing at Hyatt House Johannesburg Sandton
Responded 16 Feb 2022
Dear Cheaperbythedozensa, Thank you for your review. I have brought your comments forward and we will be looking into it. We hope you do choose to stay with us again. Thank you
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jmsutherland wrote a review Aug 2023
4.0 of 5 bubbles
Great hotel for business travel. Clean, equipped room and great food. Stayed for a week.

Rooms had everything you needed with multiple charging points and even a clean kitchenette if needed. Bedds were very comfortable, rooms were warm (travelled in winter) and bathroom was modern, slick and enjoyable. For business travel, highly recommend.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Atef Soliman, Owner at Hyatt House Johannesburg Sandton
Responded 6 Aug 2023
Dear Mr. Sutherland, It was lovely to have you at our hotel, thank you once again for choosing us. Sincerely, Nelson Front office manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LankanTravellor wrote a review May 2024
Colombo, Sri Lanka
+1
5.0 of 5 bubbles
I was back in Johannesburg after 2019 and I wanted to try someplace new. After much searching on TA, which is my primary source of reviews, I chose this property.
The start was somewhat inauspicious where there wasn’t a porter to help, when I was unloading the car since I was carrying a suitcase and a large box. My driver had to help and then someone from the hotel noticed this and came running to assist. Porter service is usually standard in any hotel and I wasn’t very impressed by the lack thereof.
The room or apartment that I had booked was very spacious and had interconnected doors with other apartments. No doubt these doors are kept locked by the hotel (or so I hoped) but some notice should be pasted on the door since Johannesburg is not a very safe place so one tends to be very paranoid. Overall, I must complement the Hotel Management on the design and other aspects of the room. The bed was comfortable with other comforts available in the room. There were 2 TV’s and with enough movie channels to keep even someone like me satisfied. I did find the WiFi to be tad spotty in the room but it was still connected and I was able to get my work done as well as have a meeting or two online as well.
The free breakfast was basic but no reason to complain. The hotel is halal (didn’t know this until I checked in & found a Koran in my room) so no pork but there’s beef. I don’t eat beef or pork but the overall offering at the buffet was sufficient enough to feed me. On the first day, a very nice wait staff went to check on the availability of chicken sausages but I had finished my breakfast at the time. There was Macon (lamb bacon) one morning which I ate a lot. Overall, a very good, tasty breakfast made available with fruits and juices.
The wait staff is always smiling and very helpful when required. There’s an option of self catering so you can buy something and make it yourself in the room.
I would say that I have found a very good place and look forward to returning to this same place when I come back to Johannesburg.
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Date of stay: May 2024Trip type: Travelled on business
Room Tip: This is a halal hotel so no pork or liquor available. I think you can bring your own and consume...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
osalie2023 wrote a review Aug 2023
Cape Town, South Africa
5.0 of 5 bubbles
Finally a fully halaal hotel where I could partake in a full continental breakfast that was well organised, delicious and had a wonderful variety.
I love the idea of The Treehouse, where one can enjoy a coffee but it was way too cold during my trip to fully appreciate it. I would like to come in Summer to experience The Treehouse and relax by the pool.
I had a wonderful stay!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Atef Soliman, Owner at Hyatt House Johannesburg Sandton
Responded 2 Aug 2023
Dear Osalie, It was wonderful to have you at our establishment and thank you for staying with us. Looking forward to welcoming you back soon and create new memorable memories at Hyatt house Sandton. Sincerely, Atef Soliman Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Osama323 wrote a review Jul 2022
2.0 of 5 bubbles
No toilet jugs in the toilet for muslim guests even though they claim to be a halaal establishment. They say order room service but you have to leave the room, go to the restaurant and place and order. How is that room service. Wouldn't recommend it.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Curious30560006012 wrote a tip Jun 2024
1 contribution
1.0 of 5 bubbles
"run "
Read full review
LankanTravellor wrote a tip May 2024
Colombo, Sri Lanka61 contributions1 helpful vote
5.0 of 5 bubbles
"This is a halal hotel so no pork or liquor available. I think you can bring your own and consume inside your room."
Read full review
Janine C wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Also cost in an uber trip for airport transfers"
Read full review
Zakkiyah A wrote a tip Dec 2022
Durban, South Africa2 contributions
5.0 of 5 bubbles
"This hotel has it all Gym, Jamaat Khana, laundry room, halaal restaurant, pool, Hotel staff that know what hospitality is about and comfortable beds. "
Read full review
mohammed m wrote a tip Sept 2022
Durban, South Africa19 contributions2 helpful votes
1.0 of 5 bubbles
"Pay 100% deposit before check in as they have a habit of canceling your booking. "
Read full review
Not the right property for you?
There are more places to choose from in the Johannesburg area.
PRICE RANGE
₹4,760 - ₹6,180 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
62
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HYATT HOUSE JOHANNESBURG SANDTON - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hyatt House Johannesburg Sandton
Which popular attractions are close to Hyatt House Johannesburg Sandton?
Nearby attractions include Mushroom Park (0.8 km) and Atholl Square (0.9 km).
What are some of the property amenities at Hyatt House Johannesburg Sandton?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hyatt House Johannesburg Sandton?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hyatt House Johannesburg Sandton?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt House Johannesburg Sandton?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hyatt House Johannesburg Sandton?
Conveniently located restaurants include Truffles On The Park, Kelsey's Grill, and Tradewinds Restaurant at the Hilton.
Are there opportunities to exercise at Hyatt House Johannesburg Sandton?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hyatt House Johannesburg Sandton?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt House Johannesburg Sandton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hyatt House Johannesburg Sandton?
The staff speaks multiple languages, including English and Afrikaans.
Are there any historical sites close to Hyatt House Johannesburg Sandton?
Many travellers enjoy visiting Nelson Mandela Foundation (5.6 km).
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