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The Reef Hotel

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The Reef Hotel
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307 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Hotel
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Showing 265: English reviews
Johannesburg, South Africa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016

There wasn't really anything amazing about this hotel. Although generally the staff were very nice and attentive. However, I had issues with the food, especially breakfast which wasn't up to standard. The parking is also very confusing and difficult to navigate. I expected more and just felt my overall stay was very average.

Helpful?
Thank suzaanrossouw
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear suzaanrossouw, Thank you very much for taking the time to review The Reef Hotel. I am glad that you found the staff to be helpful and friendly. I have shared your feedback with my TEAM and addressed the breakfast. I am sure when you come back we will WOW you! I am sorry that you found the parking challenging,... More 

London, United Kingdom
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 October 2016

The Reef Hotel is a wonderful hotel located in the financial district of the city. It is ideal for business meetings, conferences, hen night parties and wedding receptions. Gandhi square and the Carlton Centre are within few minutes walking distance. Hotel offers airport shuttle service for R450 one way, which is about £26 or $32 (US). There is also free... More 

Helpful?
2 Thank yvonne K
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear yvonne K, What an awesome review! Thank you. I give you five stars for being such an awesome brand ambassador for The Reef Hotel, and taking your time to write a detailed review, your kind words are truly heart felt. The STAFF at The Reef Hotel are always aiming to give the best service to each guest, and I... More 

Johannesburg
1 review
Reviewed 6 October 2016

The Staff of the reception and the staff that serve in the breakfast are so profisional and special thanks to Mr. Yash & Miss. Nora and the only thing that we hope next visit is to find a gym room + Swimming pool

Review collected in partnership with this hotel

Helpful?
Thank gafarkokaimannim
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear gafarkokaimannim, WoW! Thank you for such a wonderful review. We are indeed proud of our staff who repeatedly are acknowledged as the friendliest staff in town! I am glad you could experience it. We look forward to welcoming you back and will keep you informed of our upcoming pool area!! Kind regards, More 

Livingston, United Kingdom
Level Contributor
74 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 29 September 2016

This hotel's best feature is its staff - they could not be more attentive. Arrival is a bit confusing as the car park looks coned off - only when you drive up to the cones does someone appear to move them. The car park is impossibly tight but they have a bigger one on the other side of the road... More 

Helpful?
Thank darphilip
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear darphilip, Thank you for the wonderful review! Without a doubt, we have the best staff. Its great to hear that you share or views on our property and all is done to maintain the cleanliness of the rooms ensuring GUEST comfort and satisfaction. Please be sure that we will be extending your fantastic comments to our TEAM. Thank you... More 

Dar Es Salaam Region, Tanzania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2016

I just be honest .If you visit Johanesburg town or Nasrec Exhabition Area ,location is perfect .Breakfast and foods are nice ..Evelator it was teribble ..Minimum you are waiting 5 min ..I dont understand what is wrong .but somebody has to care about it ..When i came back from exhabiton ,,I was spending to much time front of evelator ..Please... More 

Helpful?
Thank zafer c
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear zafer c, Thank you so much for taking the time to positively review The Reef Hotel. Our hotel is conveniently located close to the Nasrec exhibition center and is definitely the hotel of choice for various international exhibitors. We are glad that you enjoyed the room and the breakfast, my colleagues will be thrilled to hear. we are busy... More 

Johannesburg
1 review
Reviewed 25 September 2016

This hotel is a good value. If you are just passing through to see some sights, I recommend staying here. You can catch the citysightseeing hop on/hop off bus at stop number 6 (Mining District) and then go on from there.

Review collected in partnership with this hotel

Helpful?
Thank I7326OMjoshua
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear I73260Mjoshua, We are overjoyed to hear that you enjoyed your stay at The Reef Hotel. It is indeed great value for money and the location is great for exploring the city. The hop on-hop off bus is a great attraction and we even provide a complimentary shuttle to Park station to drop and pick up our guests' from the... More 

Los Angeles, California
Level Contributor
155 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 24 September 2016

After two long flights it was nice to be met at the airport and driven to the hotel. The room was very nice and the breakfasts were good. We used the tour operator to visit Soweto and learned a lot. There was some question about walking to the local ATM to get cash and the hotel had a driver take... More 

Helpful?
Thank Dave C
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear Dave C, Thank you very much for your great review of your recent experience at The Reef Hotel. It delights us to know that you appreciated our stunning hotel, facilities, delicious food and great service delivered by our TEAM. Our in-house tour operator does add a lot of value to our guests' as they can book and plan their... More 

Johannesburg
2 reviews
Reviewed 24 September 2016

An excellent place to stay in Joburg. The staff is extremely helpful, late check out was possible without extra charges. The room facilities are comfortable and the mattress just a blessing. Extraordinary breakfast variety and fairly good a la carte choices for dinner.

Review collected in partnership with this hotel

Helpful?
Thank Undis_49
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear Undis_49, Thank you for sharing your experience at The Reef Hotel. We have a mission to provide superior customer service and we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer... More 

Johannesburg
1 review
Reviewed 22 September 2016

The service and hospitality received at the hotel was truly amazing! Outstanding level of professionalism and the warmest courtesy from hotel staff! The room was satisfactorily spacious, clean and in a great condition. I was verily impressed! Thank you!

Review collected in partnership with this hotel

Helpful?
Thank tebogon765
Yash89A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear tebogon765, Thank you very much for taking the time to review your stay here on Trip Advisor. It is an absolute delight to read your review, we are truly glad that the STAFF are friendly and very accommodating. I will definitely be sharing this review with the TEAM, it is very important to know when we are doing something... More 

Rotterdam, The Netherlands
Level Contributor
128 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 September 2016 via mobile

We had a pleasant stay at this hotel. The rooms are comfortable, some previous reviews mentioned that the bathroom is completely open towards the rest of the room but apparently this is not the case in all rooms. We stayed here twice, while on the 12th floor we had a room with an open bathroom, on the 8th floor we... More 

Helpful?
1 Thank isabella_deruiter
Yashodhan A, Guest Relations Manager at The Reef Hotel, responded to this review

Dear Isabella, Thank you so much for your detailed review of our Reef Hotel. We are thrilled that you enjoyed your stay and that you found the rooms comfortable and pleasant. Indeed we are changing the open plan bathrooms to the bathrooms being separate by putting in a door. We are moving floor by floor and am happy to report... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-star Reef Hotel is a 5-minute drive from Johannesburg's City Hall. It has an on-site restaurant and modern guest rooms with satellite TV and individual decor. Rooms at Reef Hotel feature floor-to-ceiling black and white photos. Each has a sitting area with a large satellite TV. The private bathroom offers a separate bathtub and shower in a deluxe room and a shower only in a standard room. Reef Hotel's restaurant uses fresh, seasonal ingredients to prepare both South African and international cuisine. The hotel's in-house bar offers South African wine, international champagne and has panoramic views of Johannesburg. The Apartheid Museum is a 5 minute drive from Reef Hotel. Many of Johannesburg's art galleries are also nearby. Complimentary shuttle is available within a 5KM radius subject to availability. ... more   less 

Additional Information about The Reef Hotel

Address: 58 Anderson Street | Marshalltown, Johannesburg 2001, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: ₹ 3,016 - ₹ 6,512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#7 Best Value Hotel in Johannesburg
#22 Luxury Hotel in Johannesburg
#23 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Hotel staff and other travellers.
14 questions
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Questions? Get answers from The Reef Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It would be better to sleep on the streets of Jo'burg than to stay at this dump”
 of 5 bubbles N8589TLjamest, 11 Nov 2016 | Read review
“Floor 8 had wifi issues.”
 of 5 bubbles siavongaboy, 18 Oct 2016 | Read review
“South side is quieter”
 of 5 bubbles elroyp754, 30 Aug 2016 | Read review
“visited only the goldmine cafe”
 of 5 bubbles johnhart2016, 29 Aug 2016 | Read review
“half way floors are quieter and less movements”
 of 5 bubbles , 26 Jul 2016 | Read review
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