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Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

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Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
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848 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
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Showing 766: English reviews
Harrismith, South Africa
Reviewed 25 December 2016

Check in and check out were smooth although it took time to undergo the processes. The hotel's ambience was perfect. The room looked good although there is no privacy when showering. The quality of sleep was good. Glass doors in the room needed proper cleaning. It was very difficult to locate the entrance to parking. The area around the hotel...

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Helpful?
Thank MsimangaMR
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear MsimangaMR, Thank you for such an awesome review. For GUESTS such as yourself I know you would definitely appreciate the luxuries of one of our superior suites. These rooms unlike the standard rooms have a separate lounge area and an en suite bathroom for your privacy. The Melrose Arch Precinct is a very safe gated community and very ideal...

Durban, South Africa
Reviewed 24 December 2016

Beautiful hotel with great finishes. The bar downstairs is a plus, if you want to catch up with friends over drinks. The staff that worked during breakfast need to up their game though and not serve select tables. The rest of the staff was good. It is conveniently located.

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Helpful?
1Thank Vee201504
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear Vee201504, Thank you for the detailed review. And for highlighting that breakfast STAFF, It is of paramount importance to provide the best GUEST service and we will make it our duty that they get it right. The Melrose Arch precinct is a safe and upmarket area which is perfectly located and it boasts a fabulous assortment of luxury dining...

Royal Tunbridge Wells, United Kingdom
Reviewed 22 December 2016 via mobile

A lovely spot to get away from the hustle and bustle of the city - great reception staff, especially Sonto and wonderful food in the restaurant. We didn't try the milkshake bar but with dozens of unique flavours (including grown-up ones) available, it must be an attraction. Cleaning staff a little noisy early in the morning, but as soon as...

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Helpful?
Thank Bewlbridge
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear Bewlbridge, Our location is one of our greatest selling points, as the Melrose Arch Precinct is a very secure complex, whilst offering essential services, specialty stores and many eateries all within walking distance. We pride ourselves in offering fantastic accommodation, wonderful STAFF and of course pristine facilities. The housekeeping TEAM are most aware of their error and the repercussions...

Johannesburg, South Africa
Reviewed 20 December 2016

Stayed at this hotel for 1 night in December. At first glance, the hotel looks like an old Hollywood hotel, however, it is smart and sleek. The room was comfortable, with great views of the pool. The bathroom was neat, even though ours smelt like someone smoked in it (it was a non-smoking room). The amenities were adequate. The breakfast...

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Helpful?
Thank Riaz P
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear Riaz P, Thank you for the awesome review. Our location, design and features of the hotel offer every traveler whether on business or leisure the perfect combination of a comfortable, efficient, yet fun and quirky stay. The breakfast TEAM will be thrilled to hear that you loved our spread. We have been told many times that we serve the...

Johannesburg, South Africa
Reviewed 20 December 2016

This is one of the addresses one has to visit when in and around Jozi, especially Melrose Arch. From the entrance, bar, pool area, dining and to the rooms. This is one trendy hotel that will blow you away by the great taste it offers in many ways. Finishes in the rooms are all so great. They make the meanest...

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Helpful?
Thank Legods77
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear Legods77, Cheek, young, vibrant and trendy those are the exact words we use to describe our property. Wow! Thank you so much for such a fantastic review; it is GUESTS such as yourself that instill a great passion for GUEST service within us, allowing us strive to do more. We are conveniently located within the gated Melrose Arch precinct...

Lusaka, Zambia
Reviewed 20 December 2016 via mobile

Perfect place to be..Loved the service and ambiance of the place. Staff was friendly and cautious. Designs or the architecture is superb. I feel that it's the jewel of Melrose Arch... the place to be when in that part of Johannesburg

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Helpful?
Thank E7386TFmichaelm
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear E7386TFmichaelm, Thank you for the awesome review! Our funky hotel is themed in accordance with the old Hollywood Glam, making our GUESTS feels glamorous from the minute they step in to the hotel. The rooms have a modern finish to it creating an environment of comfort and relaxation; our STAFF is forever ready with an enthusiastic persona making our...

Johannesburg, South Africa
Reviewed 18 December 2016

I stayed at the Fir & Ice Melrose Arch for the third time and once again, I can't fault the hotel. The staff are incredibly friendly and helpful and the experience was great as usual. Breakfast was very decent, the hotel rooms were very nice and the overall experience was great. The location is excellant and I would strongly recommend...

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Helpful?
Thank Word_Traveller_ZA
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear Word_Traveller_ZA, Thank you for the awesome review. Your review was a pleasure to read, we appreciate such wonderful words. The Fire and Ice! hotel boasts great accommodation facilities making our GUESTS feel welcomed on every occasion. The hotel has an exceptional bar & restaurant which swanks a perfect platform for GUESTS to mingle and to enjoy a casual meal...

SimplicitLy
Reviewed 14 December 2016 via mobile

The hotel is in Melrose Arch, a safe shopping plaza in Jburg's ritziest neighborhood. It's not close to any of the tourist attractions. Expect to ride 15-45 minutes to head to some of the top city sites, depending on traffic. The hotel style is very lux, in a very photogenic but cheap construction kind of way. You'll either love it...

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Helpful?
1Thank SimplicitLy
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear Simplicitly, Thank you for the time to write this review. The room design is unique however we are well aware that it may not appeal to all our clientele, we do have 3 corner suites in the hotel for the GUESTS that require more privacy as it has a separate bathroom area and lounge area. I sure this room...

Reviewed 13 December 2016

We stayed at this hotel for 3 days. We frequent Protea Hotels all over South Africa, but this was a first in a Protea Fire and Ice. The decor is very bling and shiny. Not really my cup of tea, but beauty is in the eye of the beholder. The food were of a high standard during our stay. The...

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Helpful?
Thank Rudi C
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear Rudi C, Thank you for your valued response. We appreciate your kind comments about our STAFF and design; we make every effort to ensure that our GUESTS are always met with a warm welcoming as first impressions always last. Being a Fire & Ice! hotel, we are famous for our milkshakes and pride ourselves of this signature drink &...

Johannesburg, South Africa
Reviewed 12 December 2016

Spent a night in this upmarket and trendy hotel for a night on the town. Excellent location and service was top notch. The rooms have a classic Hollywood theme which goes well with the entire hotel vibe.

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Helpful?
Thank djbonez11
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear djbonez11, Thank you for providing us with an insight on your most recent stay with us. Melrose Arch is indeed a trendy precinct which boasts with a variety of stores for one’s essential needs and desires and added convenience to your trip. Our rooms are very style specific, dating back to the Old Hollywood glamour era, making it virtually...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The urban, experiential and edgy Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic 'out-of-office' experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it's too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more   less 

Additional Information about Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

Address: 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: ₹ 7,191 - ₹ 16,265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Marriott and Agoda so you can book your Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Fire And Ice! Melrose Arch
Hotel Style:
#11 Luxury Hotel in Johannesburg
#21 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch staff and other travellers.
17 questions
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melbourne
Chesterfield, Missouri, United States
3 months ago
Chesterfield, Missouri, United States

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Questions? Get answers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 551 on the fifth floor with good pool view.”
 of 5 bubbles devonmax123, 3 Feb 2017 | Read review
“Ideally a pool-facing room rather than a traffic-facing one but not if the staff carry on shouting at each other around the pool”
 of 5 bubbles JamesD870, 27 Jan 2017 | Read review
“Hotel transportation is expensive, use Uber.”
 of 5 bubbles asiahand1, 3 Jan 2017 | Read review
“Try to get one of their mini suite rooms, They are really awesome.”
 of 5 bubbles Word_Traveller_ZA, 18 Dec 2016 | Read review
“Rooms facing courtyard quieter”
 of 5 bubbles suezettes, 27 Nov 2016 | Read review
5 of 5