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Brown Sugar Backpackers

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Brown Sugar Backpackers
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128 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Ottawa, Canada
Reviewed 2 October 2016 via mobile

Had originally booked one of the large dorms here but were surprised when we arrived that we were given one of the small 6 bed dorms. We later discovered that this was because of a large group of children (11-14 year old students) staying in the larger dorms. This wasn't a huge issue because we were only there for the...

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Helpful?
Thank littlest-elephant
Gloucestershire, United Kingdom
Reviewed 6 September 2016

The room was nice and spacious. It felt safe and secure even if my roommate couldn't lock and unlock the door! The bar was nice and staff pleasant. My biggest issue was there was no information about the area and the staff didn't seem to know much either. All we wanted on the first night was an area to go...

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Helpful?
Thank ggreening32
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

Dear Guest. We have many top class restaurants and places to go within 5- 15 minutes from Brown Sugar. Please send me a mail at liezel@brownsugarbackpackers.com with the date you stayed with us to determine which staff member was on duty to enable and ensure a better service to our guests and provide more training to new staff regarding this...

Manila
Reviewed 21 July 2016

I stayed here a few times both in dorm room and private rooms, the staff are usually friendly and helpful, the facilities are good, especially the kitchen is big and useful. It's close to China town and Eastgate more, not much to do in the neighbourhood if you don't have a car, during the day it's safe to walk around....

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Helpful?
Thank alfredmartin2016
Vancouver, Canada
Reviewed 19 July 2016

If you're coming from a long flight, having an airport pickup is a big advantage. It is a nice estate with quality rooms, and the breakfast was typical backpacker fare which is fine considering there are no other real options in the area. Considering the reputation of the city is a little dodgy, you feel like you're in a safe...

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Helpful?
Thank nimblenomad
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

Thanks for the review. Even though we specialise in accommodation we also offer transfers at the set rates to popular destinations, if the driver is available. We charge about R15 per kilometre and due to the many stops, traffic and turn around time to Park Station, we charge R120 per trip for 1-4 pax. UBER remains the cheapest metered transport...

Hartford, Connecticut
Reviewed 26 June 2016

Had a little trouble getting them on the public phone at the airport,but we managed. Three women also going there.We went to Post"Hey 19"& the van soon showed up. We had to past 2 checkpoints to get into the residential location.But those checkpoints were not there any other day. Left before breakfast after my first night,but there was a great...

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Helpful?
Thank ricobee
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

Thank you for the review. Breakfast is served from 07h00-10h00 but if you leave before 07h00 and reception was informed of your early departure, we make sure you have a "Take Away Breakfast" and cup of coffee or tea before you leave. Random traffic spot check points are annoying but they are the normal in the area on various days...

Newcastle upon Tyne, United Kingdom
Reviewed 25 June 2016 via mobile

A friend and I stayed in this hostel for 2 days whilst traveling in South Africa. The twin room was nice: table, wardrobe,radiator, fan, quiet at night, hot shower. Towels can be rented. Excellent free breakfast was included, which was a massive perk: eggs, beans, toast, muffins, cereal, coffee, tea. Free coffee and tea throughout the day too. Option of...

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Thank Alison I
Cape Town Central, South Africa
Reviewed 4 May 2016

great backpacker just as it should be. nice bar, great braai, awesome views, super friendly staff, free breakfast! supermarket and China town is in walking distance. bars and clubs not too far away. great place to chill!

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Thank guncoon
Miami, Florida
Reviewed 15 March 2016 via mobile

Stayed here two night in Jan 2016. Staff were friendly and informative - great as it was our first time in Johannesburg. The room was clean, as was the shower. Very cool lounge and bar area, and a decent breakfast spread. Venturing out in the near vicinity was not recommended, especially at night, and as we only had a day...

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Helpful?
Thank Hacb86
Loten, Norway
Reviewed 4 February 2016 via mobile

We stayed here two nights, and the place itself is quite nice, but I must say after traveling a month from CT up to Joburg, this was definitely the place with really unfriendly staff that also rips you off. Examples; they have shuttle service, we ordered it for 6 people and the price was suddenly doubled + two people had...

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Helpful?
Thank Iselin W
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

I am sorry that you feel "ripped off" because we have the rates of transfers and all other services advertised on large boards in reception and the information books in the rooms and charge about R15 per km. The Unfriendly staff issue will be addressed and noted in the staff meetings. We specialise in accommodation and related services and transfers...

United Kingdom
Reviewed 18 January 2016 via mobile

We stayed here in the 18 bed dorm twice, first when arriving in South Africa and second when we was leaving. I would say that this backpackers is a good stop over as we found there's not really much going on in Jo'burg. The dorm itself is great, little weird that the beds are boxed in and a bit small...

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Thank 24jb9

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 'Ex-Mafia Mansion' offers clean, spacious, comfy and secure accommodation from camping, dormitories, family rooms, doubles, twin, triples and singles with shared or privite bathrooms. We are the largest hostel in Johannesburg and offer the following freebies: A Scrumptious breakfast, Free pick up from OR Tambo Airport or Park Station, Wi-Fi and internet, safes in all private rooms and private lockers in dorms, day and long term storage, tea and coffee. Print, scan and postage facilities available. Self service coin operated laundry room and swimming pool with amazing views. We have credit card facilities and our own ATM on site. We have our own drivers and vehicles for cheap shuttles to the shops and other locations. Our in-house tour guide is available daily for the most popular local tours of Joburg. The staff can assist you with a Kruger Park Tour, Victoria Falls or Chobe National Park tours. We are a Baz Bus stop and just waiting to welcome you. ... more   less 

Additional Information about Brown Sugar Backpackers

Address: 75 Observatory Avenue | Observatory Extension, Johannesburg 2198, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: ₹ 1,005 - ₹ 2,619 (Based on Average Rates for a Standard Room)
Number of rooms: 15
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Questions & Answers

Here's what travellers have asked, with answers from Brown Sugar Backpackers staff and other travellers.
1 question
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Singapore
over a year ago

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Questions? Get answers from Brown Sugar Backpackers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper dorm has a large balcony with great views.”
 of 5 bubbles 515janettew, 2 Dec 2016 | Read review
“All rooms were great. I stayed in The Glass Room which has a glass roof.”
 of 5 bubbles rochelle3103, 17 Oct 2016 | Read review
“love the cabins at the back.”
 of 5 bubbles nimblenomad, 18 Jul 2016 | Read review
“Breakfast is very good,eggs every day,but no bananas.”
 of 5 bubbles ricobee, 25 Jun 2016 | Read review
“I stayed in the dorm, was fine and value for money”
  • Front of the building in the evening
 of 5 bubbles abriep, 1 Aug 2015 | Read review
5 of 5