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3/12/2017 4/12/2017
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    Birchwood Hotel

    Viewpoint Street | Bartlett, Boksburg 1459, South Africa
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    3/12/2017 4/12/2017
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    US$ 126
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    Traveller (118)
    Room & Suite (30)
    Dining (13)
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    Overview
    • Excellent29%
    • Very good38%
    • Average23%
    • Poor5%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (688)
    Traveller rating
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    1 - 5 of 660 reviews

    Reviewed 2 days ago

    would be much better if check in process was a lot smoother! Our groups have been using this property for many years. Every year we have the same problem at check in. We are always told it the new online booking system. Please fix it!More

    Review collected in partnership with this hotel
    Thank D8269LEterrys
    Response from Greg H, Manager at Birchwood HotelResponded yesterday

    Dear D8269LEterrys, We would like to express our sincere apologies for the inconveniences experienced with regard to the check-in process. I'd like to find out more about what went wrong and the areas that you feel could be improved hence, please urgently email me on...More

    Reviewed 3 days ago

    Great place. Has everything you need. Friendly and helpful staff.Best food at Phumolong, and Breakfast venue. Le Petit needs to work on their meat dishes. Their service is excellent though. Everyone who works there, is very helpful and friendly. The lady at the Wellington venue,...More

    Review collected in partnership with this hotel
    Thank clintjohnl
    Response from Greg H, Manager at Birchwood HotelResponded 2 days ago

    Dear clintjohnl, Thank you for the rating and the comments received, The comments have been noted and we appreciate the feedback given regarding the staff, Phomolong, Petit and Emily. This will certainly be communicated to the relevant managerial personnel and we will also, alert the...More

    Reviewed 3 days ago

    A very spacious hotel with great greenery. I like the golf carts shuttling guests between the various hotel facilities and their rooms and also the free hourly shuttles to and from the airport as well as the East Rand shopping mall. Wonderful services. I highly...More

    Review collected in partnership with this hotel
    Thank ariong_abbey
    Response from Greg H, Manager at Birchwood HotelResponded 3 days ago

    Dear ariong_abbey, The recommendations are greatly appreciated, We are pleased that all aspects of your time spent with us were enjoyed, however, have noted that, based on the 4/5, that there may have been aspects of your time spent that did not meet your expectations....More

    Reviewed 3 days ago

    Good location, friendly staff , food was good. Will book again so I can feel it's hospitality because tranquility was disturbed by milling conference attendees which was ongoing during my visit. AverageMore

    Review collected in partnership with this hotel
    Thank Patricia M
    Response from Greg H, Manager at Birchwood HotelResponded 3 days ago

    Dear Patricia M, Thank you for your feedback, We are sorry to hear that you felt our service offering, and your experience was "average". Naturally, we do apologise that you experienced noise during your night, however, we would like to encourage you to try our...More

    Reviewed 5 days ago

    I don't think I will be returning. I was kept waiting until 23h30 at night until proof of payment could be provided. Even after I explained that I was staying for two nights and that it could be sorted the next day the receptionist would...More

    Review collected in partnership with this hotel
    Thank 276sunef
    Response from Greg H, Manager at Birchwood HotelResponded 3 days ago

    Dear 276sunef, Thank you for the review - although, we do certainly apologise for the incident as we would not want any situation to cause you to not return however, we do certainly hope that you understand the measures that were taken as naturally, allowing...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 59 - US$ 124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 665
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Hotels.com, TripOnline SA and Cancelon so you can book your Birchwood Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Gauteng >
    • Greater Johannesburg >
    • Boksburg
    • Also Known As
    • Birchwood Hotel Boksburg
    Add Photo Photos
    Traveller (118)
    Room & Suite (30)
    Dining (13)
    Pool & Beach (1)
    Hotel & Grounds (76)
    Bathroom (9)
    Business Centre & Event Rooms (5)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    barnsley245
    13 April 2017|
    AnswerShow all 5 answers
    Response from Greg H | Property representative |
    I think UBER is your best bet.
    1
    Vote
    JJ503
    16 July 2016|
    AnswerShow all 5 answers
    Response from Greg H | Property representative |
    Hi there, The shuttle times are available on Birchwood's website under "Services" then "Added Value".
    0
    Votes
    Kerry-Jade G
    10 June 2016|
    AnswerShow all 2 answers
    Response from Greg H | Property representative |
    Hi Kerry, Kindly advise if you booked this directly through the hotel website, or through at third-party website (Expedia or Agoda etc)
    0
    Votes
    Room Tips
    "Ask for Silverbirch - closer to the Petit venue which we like to use. I have never stayed in the other..."
    Read review
    "Choose the room furthest away ,the Silver birch"
    Read review
    "Stayed in Silver Birch, room was excellent."
    Read review
    "Stay away from room 1008 - no cellphone reception and wi-fi connectivity. Spend a bit more and book at..."
    Read review
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