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Birchwood Hotel

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537 Reviews from our TripAdvisor Community

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Showing 511: English reviews
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Storrington, United Kingdom
Reviewed 2 days ago NEW

Have used this hotel on previous occasions and will do so again. The staff are efficient and look after you well. The restaurants offer good quality for a reasonable price . Congratulations on the updated coffee shop. Perhaps the only downside is the noise level due to night-time take-offs at the airport, but that can hardly be blamed on the...

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Helpful?
Thank Alan J
Cape Town, South Africa
Reviewed 2 days ago NEW

I have been at the Birchwood Hotel before. On both occasions it was to attend a conference at the same venue. The accommodation is generally good, however I wasn't able to get hot water in the shower after running the tap for some time. I was woken up by my neighbour turning the TV on too loud in the morning....

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Helpful?
Thank neila980
Maputo, Mozambique
Reviewed 3 days ago NEW

I have been to Birchwood Hotel a few times mostly on organized meetings involving people from various SADC countries. The Hotel has good amenities, excellent conference facilities, and efficient and attentive staff. The only thing is the quality of the food served for lunch (during the meetings)... thanks for the Halal food for taste.

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Thank Marcos F
Polokwane
Reviewed 4 days ago NEW

Thanks for good hospitality. It was a fewling of a home away from home. The level of your professionalism including your support staff and businesses staff ( from your room service, the arrangements of your environment and conferences). It was a good stay. The level and visibility of of your security just makes it rest assured that I was in...

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Helpful?
Thank W2386FIgeorgem
Greg H, Manager at Birchwood Hotel, responded to this review

Hi W2386FIgeorgem, Your comments are greatly appreciated and it's good to hear that you felt safe, secure and enjoyed a homely atmosphere for both your accommodation and conference experience. We hope to welcome you back again.

Bulawayo, Zimbabwe
Reviewed 1 week ago

My dad and his friends loved their stay here! Thank you so much for everything. They are definitely going to stay at Birchwood again! :) They loved the services provided, and said the staff were so good to them!

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Helpful?
Thank 727dodes
Greg H, Manager at Birchwood Hotel, responded to this review

Dear 727dodes, It's great to hear that your family will be returning to us, We will pass on the feedback to our staff accordingly and appreciate your feedback.

Kathmandu, Nepal
Reviewed 1 week ago

Overall, Birchwood hotel offered excellent service and facilities. I rate this hotel as very environment and client friendly with high ranges of breakfast, lunch and dinner. Shuttle bus from & to int'l airport and carts-transport inside hotel has been so great to us!

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Helpful?
Thank 952sagar
Greg H, Manager at Birchwood Hotel, responded to this review

Dear 952sagar, Thank you for your comments regarding your stay with us, We are pleased that you enjoyed our service and facility offering, and look forward to seeing you again to experience more of what we can to offer.

Port Harcourt, Nigeria
Reviewed 1 week ago

More of a resort. A place to be. Adequate and timely airport shuttle with another Eastrand mall shuttle. Making travel and shopping affordable. I stayed in a double room which was spacious and comfortable to sleep.

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Helpful?
Thank udoka_ejeh
Greg H, Manager at Birchwood Hotel, responded to this review

Dear udoka_ejeh, Thank you for your review, Glad to hear that you room was spacious and to your liking, we hope to welcome you back in the future.

Cape Town Central, South Africa
Reviewed 1 week ago

Birchwood was able to accommodate us at 2am and assisted us with a late check out. Staff were friendly and helpful. I would recommend this hotel. Easy access to mall and very close to airport. Beautiful property!

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Thank nadiaanjak
Greg H, Manager at Birchwood Hotel, responded to this review

Dear nadiaanjak, We were very happy to assist you at 2am and with the late-checkout. We appreciate your recommendations and hope to see you again soon!

Gaborone, Botswana
Reviewed 1 week ago

I had an awesome time at the hotel, the service was great, the shuttle service to the mall hourly was convinient too, I only had an issue with the food but other than that, amazing place definitely coming back with family soon.hoping the Chef will up his game this time around.

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Helpful?
Thank bonokegonem
Greg H, Manager at Birchwood Hotel, responded to this review

Dear bonokegonem, Thank you for your comments, We have certainly noted your comments and apologize for the disappointments in terms of food provided. We welcome you feedback should you wish to elaborate and look forward to welcoming you back in the future.

Klerksdorp, South Africa
Reviewed 2 weeks ago via mobile

Although the rooms are big it needs a facelift. The shower cannot be smaller. The chair is dirty and the desk is full of scratches. To connect to WiFi was a problem and I needed a staff member to help me.

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Helpful?
Thank AndreOos
Greg H, Manager at Birchwood Hotel, responded to this review

Dear AndreOos, Thank you for your review, We have noted that you were in our ValuStay accommodation, and certainly apologize for this not meeting your expectations. We are in the process of improving this section of the property. We hope that we can welcome you back again in the future to perhaps, allocate a Silverbirch accommodation room to you. In...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Birchwood Hotel and OR Tambo Conference Centre is South Africa's leading business-to-business conferencing facility, catering to hundreds of business travellers from all over the world each year. Over 17 years of experience in hospitality, and in understanding the needs of our guests, coupled with a location that is hard to beat, are the secrets to our success at the Birchwood Hotel. Added to our "success formula" is our staff who are highly trained and dedicated to exceeding the expectations of our guests. The Birchwood Hotel offers 665 accommodation rooms, 60 on-site venues, three restaurants, including a fine-dining steak-house, a café and wine bar for quick meals and drinks and our aviation bar, for relaxing after a hard day's business. Other facilities include the Mangwanani African Day Spa, a gym, pool and squash courts. We at the Birchwood Hotel pride ourselves on the exceptional service of our staff and their dedication to ensuring all our guests' needs and preferences are catered for. With our large range of venues and facilities which enables us to host any sized event, whether it be for two delegates or 3000 delegates, we guarantee the all-important personal touch, by ensuring flexibility and affordability for all event types and budgets. Let us at the Birchwood Hotel assist you with your next conference, banquet, product launch, exhibition, wedding or accommodation needs, because as Gauteng's premier hospitality hub we endeavour to make your occasion our occasion! ... more   less 

Additional Information about Birchwood Hotel

Address: Viewpoint Street | Bartlett, Boksburg 1459, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Boksburg
Price Range: ₹ 4,042 - ₹ 7,627 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Birchwood Hotel 3.5*
Number of rooms: 665
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Also Known As:
Birchwood Hotel Boksburg
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Questions & Answers

Here's what travellers have asked, with answers from Birchwood Hotel staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in Silver Birch, room was excellent.”
 of 5 bubbles AltaV, 21 Dec 2016 | Read review
“Stay away from room 1008 - no cellphone reception and wi-fi connectivity. Spend a bit more and book at SilverBirch.”
 of 5 bubbles sanjaybmwx1, 17 Dec 2016 | Read review
“The individual rooms are spread over the complex and there are different options at different prices to choose from.”
 of 5 bubbles Piyaw, 14 Dec 2016 | Read review
“Value stay rooms are quiet noisy”
 of 5 bubbles ThisPandaTravels, 14 Nov 2016 | Read review
“Depends on whether you want to be near the lobby area, the conference center, the spa, or the Grill restaurant.”
 of 5 bubbles D2612CWgarym, 10 Nov 2016 | Read review
5 of 5