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Whalesong Hotel & Hydro

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82 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Warwick, United Kingdom
Reviewed 9 March 2015

The description of the hotel having views over the bay at first led me to worry that it would be miles from the beach. But it wasn't. Nestling at the top of Plettenberg Bay and just off the N2 it combined the best of a bush style lodge - with its thatched roofs, big tiles and rich colours - with...

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Helpful?
2Thank Damian L
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Damian L Thank you very much for taking the time to write a review. We are happy to hear that you enjoyed your stay with us and we would like to thank you for the detailed comments you included in your review. We will be sure to pass this on to the Whalesong Team and look forward to welcoming...

Shepperton
Reviewed 2 March 2015

We stayed here, on a half-board basis, for 3 nights as part of a tour. Our welcome was by the German Manageress who was delightful & seemed to help in the restaurant too. The thatched chalets were charming & rooms a good size, with balconies overlooking the bay. The wardrobe was too tiny for 2 people for 3 nights and...

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Helpful?
1Thank HappyWalker09
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear HappyWalker09 Thank you very much for taking the time to write a review on Whalesong Hotel & Hydro. We are delighted to hear that you enjoyed the friendly service, lovely views and good food. Thank you for the detail included in your review, we appreciate your comments and will be sure to give this through to the Whalesong Team...

Denmark
Reviewed 21 February 2015

My wife and I spent two nights in the hotel (which, incidentally, we had no problems in finding). We found the staff to be very friendly - food in the restaurant was fine, too); and the view from the hotel was great. Main drawback was that we could hear the N2 Motorway very clearly.

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Helpful?
Thank Flemming A
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Flemming A Thank you very much for taking the time to review Whalesong Hotel & Hydro. We are happy to hear that you enjoyed your stay with us. We will be sure to pass your comments on to the Whalesong Team and look forward to welcoming you back in the future!

Eastbourne, United Kingdom
Reviewed 10 February 2015

We stayed here recently as part of a tour, so didn't have the problem of finding it as seems to be the case with independent travellers. Our room was second floor, so had great views down over the bay. The beds were harder than any other hotels we stayed in, but I always carry a foam pad around with me...

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Helpful?
Thank Barry P
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Barry P Thank you very much for taking the time to review Whalesong Hotel & Hydro. We welcome constructive feedback, as we believe it can only help us in improving our service delivery. We are happy to hear that you enjoyed your overall stay and hope to welcome you back in the near future. We will be sure to...

Ormskirk, United Kingdom
Reviewed 13 January 2015 via mobile

Firstly, if you are struggling to find this hotel ignore what your sat nav or tablet are telling you and look for the hotel opposite the Shell garage just off the N2 roundabout on Marine Way. The hotel was a real reminder of Travel Lodge in the UK - out of town, on a main road, simple but clean -...

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Helpful?
1Thank Jules B
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Jules B, Apologies for the delay in responding to your review. Thank you for bringing your concerns to our attention. We have had a previous reviewer raise the GPS/SatNav concern, and have our Marketing department looking into it. With the strong winds experienced in Plettenberg Bay, the leaves are a major problem, however we agree it is unacceptable that...

Johannesburg, South Africa
Reviewed 5 January 2015

We initially couldn't find this hotel with three separate GPS directing us to the other end of the road. Even when we put in the number of the hotel it still took us to the wrong side. (I see this is not the first complaint on this) We finally arrived at 1:20pm and unfortunately werent able to go to our...

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Helpful?
Thank Rowan Z
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Rowan Z, Thank you for taking the time to review our establishment and mentioning the GPS directions. Although we have taken this up before, we will definitely look into this again. We are glad to hear that your overall experience was a good one and apologise for the issue on check in. With the busy festive season and the...

Yorkshire, United Kingdom
Reviewed 10 October 2014

Good: large sized rooms with balconies with nice views of the bay. It's a few minutes drive from the centre of town (plenty of places to park). The restaurant food was tasty and they've got a wood burner which makes the place cosy. We were out until late one evening and came back to our room to find the lights...

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Helpful?
Thank Chris K
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Chris K Thank you very much for taking the time to review Whalesong Hotel & Hydro. We are happy to hear that you enjoyed the spectacular views from our hotel and that our staff took good care of you. We hope to welcome you back in the near future!

Cape Town, South Africa
Reviewed 7 July 2014

My family and I planned to stay for three nights 27 June to 1 July 2014 and stayed a 4th, we did not want to leave. The friendliness of the staff, the hospitality was great. I travelled a bit but the team at Whalesong beats them hands down. We had pizza at the restaurant Sunday night, and wow they did...

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Helpful?
3Thank AnthonyAKACoach
MichelleBouic, Marketing & PR Executive at Whalesong Hotel & Hydro, responded to this review

Dear AnthonyAKACoach, Thank you for finding the time to post this great review regarding your stay at our property. We are thrilled to read that you enjoyed your time with us and delighted to learn that your overall visit was indeed Legendary. Thank you for the compliments on our property and staff - they have been passed on to Candice...

Cape Town, SA
Reviewed 6 July 2014

I notice I am not the first reviewer complaining about this, but my TomTom navigator as well as Google maps directed me to the other end of the road and we ended up struggling finding the place.However I suppose it is not fair to blame the establishment for this. When we eventually found it I realise it will be a...

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Helpful?
1Thank VPK-CT
MichelleBouic, Marketing & PR Executive at Whalesong Hotel & Hydro, responded to this review

Dear VPK-CT Thank you for taking the time to post this review about you experience at our property. We are delighted to read that you had a pleasant stay. We would also like to inform you that we are attending to the matter regarding directions to our property. We look forward to hosting you on your next visit with us.

Pretoria, South Africa
Reviewed 24 March 2014

Had dinner at the Whalesong Hotel & Hydro Restaurant @Whales Restaurant. Decided to have a light meal, - Chicken kebabs and meatball tapas. The chicken was xtra succulent and tender with just the right amount of sauce. Meatballs was freshly made (and not re-heated as most restaurants do) with a mouth-watering slightly-bite-to-it sauce. The service was quick and friendly with...

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Helpful?
2Thank SA_Louis_S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Services
  • Free Parking
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Whalesong Hotel & Hydro is situated in a lush, landscaped garden in Plettenberg Bay, the jewel of South Africa's Garden Route, renowned for its unique scenery and moderate climate. ... more   less 

Additional Information about Whalesong Hotel & Hydro

Address: Marine Drive, Plettenberg Bay 6600, South Africa
Region: South Africa > Western Cape > Plettenberg Bay
Price Range: ₹ 5,076 - ₹ 13,130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Whalesong Hotel & Hydro 4*
Number of rooms: 24
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Also Known As:
Whalesong Hotel And Hydro
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Questions & Answers

Questions? Get answers from Whalesong Hotel & Hydro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wouldn't recommend staying here to anyone”
 of 5 bubbles wrstraker, 1 Dec 2016 | Read review
“Rooms are the same, they offer no decent view.”
 of 5 bubbles 831bcm, 29 Nov 2016 | Read review
“Try to get a room close to the reception and parking with a view over the surrondings”
 of 5 bubbles Bringan, 6 Nov 2016 | Read review
“Stay in one of the ground floor rooms with sea views”
  • champagne and fresh fruit in the room
 of 5 bubbles Kleinh2015, 30 Sep 2016 | Read review
“Hmmmmm, confirm it is recently refurbished”
 of 5 bubbles toybanker, 22 Mar 2016 | Read review
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