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Premier Hotel EL ICC

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Premier Hotel EL ICC
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515 Reviews from our TripAdvisor Community

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Showing 508: English reviews
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Randburg, South Africa
Reviewed 3 days ago NEW

My teenage daughter and I stayed at the Premier Hotel EL ICC for four nights. The service we received from all the staff was first class, and our every need was taken care of. Our room (Ambassador Suite) on the 14th floor had awesome sea views and is Five-Star Quality. All meals were fantastic. Kudos to Charles and all his...

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Thank Karen D
Johannesburg, South Africa
Reviewed 3 days ago NEW

Service is very good. Room very clean. Professionalism with the staff and the food is well prepared. The view is phenomenal. Just my shower was a bit smelly but all was pleasant and will call again...

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Thank n0mvuy0k
Reviewed 3 days ago NEW

The shower was not clean at all and therefore I questioned it's hygiene. Breakfast was nice however I didn't enjoy the dinners. The view from the rooms is to die for. I enjoyed my stay. Parking seemed secure

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Thank NtshisaneSalamina
De Aar, South Africa
Reviewed 4 days ago NEW

I really had a wonderful stay at the hotel and enjoyed every moment of my stay. The large beautiful rooms, very neat and facing the beach was breath taking. The decor and linen is of high quality and compliments the building. The food very well prepared and scrumptious. The only problem was the WiFi connection and for such a beautiful...

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Thank 801gt
Cape Town, South Africa
Reviewed 1 week ago

Great hotel in terms of its position, but a few minor things could be improved. First, the toilet in my room was leaking into the bowl, so there was the constant trickle of water that could be heard in the room. Second, the blinds in the washroom/bathroom needed replacing. Third, there was no fridge in the room ( - when...

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Thank D9635JTpatrickc
Johannesburg, South Africa
Reviewed 1 week ago via mobile

This was my first stay in this hotel. The reception and restaurant staff are very friendly. The room was a lovely surprise - spacious and very modern with a bigger than usual sized bathroom. The bath is shaped to accommodate a shower. The bed and linen were very comfortable. I was a bit disappointed with dinner. The food was average.

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Thank Des1963
Walkerville, South Africa
Reviewed 1 week ago

Our stay at the Premier ICC was our second trip. Once again I must state that this hotel has been our best that we have seen in a long time. The staff and the environment has such a warm feeling it is fantastic.I will and have recomended this hotel to all my family and friends.

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Thank Q8657PYmarcr
Johannesburg, South Africa
Reviewed 1 week ago

Very happy with my favourite hotel in East London. The staff were extremely caring and the facilities were top draw as expected from someone who frequently stays there. Overall an exceptional holiday.

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Thank masandem2017
Greater Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

I chose this hotel because of the pool which was lovely. The check-in came with issues because the kulula holiday package did not inform the hotel of the 30 day payment agreement they have with the hotel. This placed me in an awkward and embarrassing position as this was a gift to my husband for his 40th birthday. Nonetheless, after...

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Thank Shami L
Charles M, General Manager at Premier Hotel EL ICC, responded to this review

Dear Shami L, Thank you for sending Premier Hotel East London ICC your valued feedback. It was our pleasure and honour to be of service, hence regret reading about your less than pleasant experiences, especially about the inconvenience upon arriving at the property being your husbands birthday surprise weekend. I extend my sincerest and humble apology for the inconvenience caused,...

East London, South Africa
Reviewed 2 weeks ago

As a regular guest I find it strange to have a room with used towels. I am back again there is no face cloth. Remember I know what is offered by the premier hotel. The reason of keep on coming here it's the standard so if you droping them I will have to think twice. Also need to improve on...

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Thank dmG359YA

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated on East London's Esplanade, Premier Hotel EL ICC commands spectacular views of the coastline, East London's port harbour and the Indian Ocean. This contemporary designed Hotel provides the ultimate in luxurious accommodation to the business executive. Located adjacent to the East London International Convention Centre, a mere 10 minutes to major shopping, entertainment and sporting facilities and only 15 minutes to the East London Airport, Premier Hotel EL ICC is bound to be the venue of choice for the discerning traveller. THE EMERALD SPA There is but one place in the Eastern Cape to truly rediscover the luxury of time and that is in the purity of the Emerald Spa... At the Premier Hotel EL ICC, East London's most desired beachfront hotel you'll find East London's most desirable escape, the Emerald Spa - here you will encounter a space in which to unwind and recharge along with a wealth of wellness and sheer tranquillity over-looking the ocean... prepare to be pampered and spoilt. ... more   less 

Additional Information about Premier Hotel EL ICC

Address: 22 Esplande | Quigney, East London 5211, South Africa (Formerly Premier Hotel Cascades)
Region: South Africa > Eastern Cape > East London
Price Range: ₹ 5,220 - ₹ 9,022 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premier Hotel EL ICC 4*
Number of rooms: 260
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in East London
#1 On the Beach Hotel in East London
#3 Luxury Hotel in East London
#3 Business Hotel in East London
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Questions & Answers

Here's what travellers have asked, with answers from Premier Hotel EL ICC staff and other travellers.
2 questions
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Wentzville, Missouri
over a year ago
Johannesburg, South Africa

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Questions? Get answers from Premier Hotel EL ICC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is busy but all upper floors are quiet.”
shaolinaw, 5 Apr 2017 | Read review
“Lovely sea views. Northern wing has a view over the harbour that you won't get from the South.”
674dennisr, 16 Nov 2016 | Read review
“All rooms are sea view”
CHARMSAMA, 16 Oct 2016 | Read review
“West wing rooms are a bit of a walk but worth it.”
Bomber08, 26 Sep 2016 | Read review
“The best view from rooms on the east side of the hotel.”
kopanom738, 30 May 2016 | Read review
5 of 5