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Protea Hotel by Marriott Johannesburg Parktonian All-Suite

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Protea Hotel by Marriott Johannesburg Parktonian All-Suite
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172 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Lichtenburg, South Africa
Reviewed 4 days ago NEW

Great place, best food; awesome view of the city; west wing the best; sunsets out of this world! Spacious rooms, great water and energy saving initiatives; lights on passage are auto! Will recommend this any day!! Very close to the city tto; just won't advise to take a walk at night, that won't be safe. Plenty secure car park too!

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Helpful?
Thank gordinmalaba
Debbie P, General Manager at Protea Hotel by Marriott Johannesburg Parktonian All-Suite, responded to this review

Dear gordinmalaba. You positive comments will be circulated to all the STAFF. They deserve to know that their efforts are being appreciated by our GUESTS. How wonderful that you recognised our energy saving initiatives - you are the first GUESTS to make mention of this. We hope that you will visit us again in the future. If you do not...

Glyfada, Greece
Reviewed 5 days ago NEW

Service is average. Staff are friendly and if you want to change money they will provide a guard to the Exchange Office. I could not understand why they keep asking <how much money we will exchange>. Restaurant is inexpressive but the menu is limited. Breakfast was great and the selection plentiful. Location is a problem and they advised us to...

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Helpful?
Thank magistros
Debbie P, Manager at Protea Hotel by Marriott Johannesburg Parktonian All-Suite, responded to this review

Dear Magistros. As with most hotels in big centres we are most probably over cautious when it comes to the safety of our GUESTS. It is certainly not true that GUESTS should not go out after 17h00. Thank you for your comments on the food and which have been passed onto our Executive Chef. We trust you enjoyed your stay...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Despite the Marriott brand the service in this hotel was the second worse of the 500 or so hotels I have stayed at in the last 10 years. The area is not great and the hotel recommend a security guard escort you outside, this I can understand is not the hotel's problem but the service at every interaction was awful,...

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Helpful?
Thank john m
Management response:

Dear John Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. For any of our guests to experience something like this, we are extremely apologetic. We will be in contact with you to understand our shortcomings and to ensure...

Londrina
Reviewed 2 weeks ago

The hotel is nice, the rooms are spacious and clean But I was robbed in the otel and got no support I checked in and got all my stuff in place, locked documents, jewerly and some cash in the safe I went out and when I got back, my key was not oppening my room anymore I went to the...

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Helpful?
Thank Marcelo M
Management response:

Good Day Marcelo It saddens us to hear of such an unfortunate incident, but unfortunately this is the first we have been made aware of this. If you would be so kind to allow us more information in order to do a full investigation to establish what happened. Please contact me at your earliest convenience. fomanager@parktonian.co.za Kind Regards

London, United Kingdom
Reviewed 2 weeks ago

The hotel was fine, but what happened to us was shocking. we used the safe in the bedroom, on the third day, we could not open the safe, was like some body had changed the code. after trying all day, we phone reception, they sent security up and they opened it. We did not think to check the contents, as...

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Helpful?
1Thank ahmey7000
Management response:

Dear Valued Guest Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Our General Manager will be in contact with you. Kind Regards

Palo Alto, CA
Reviewed 2 weeks ago

A Marriott suite 1bdr for $45/night, in what is basically university town, 5' walk from the Park metro and train station, on Constitution Hill and around the corner from th Jo-burg theater. As long as you don't mind the really shabby looking neighborhood around the corner (the hotel will send a bell-boy with you to the corner convenience store or...

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Helpful?
Thank Radu Toma
Management response:

Dear Radu Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Johannesburg Parktonian All-Suite. We see that there is room for improvement based on your feedback. We saw that you rated your Intent to Recommend an “4”; however, we also noticed that there were several missed opportunities....

washington , mo
Reviewed 5 weeks ago via mobile

We found our rooms to be quite spacious and comfortable. Free and relatively fast Internet was available. The menu at the restaurant seemed much more limited and plain compared to the Protea OR Tambo near the airport. They shouldn't reproduce that menu in the downtown location. As always the employees were great.

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Helpful?
Thank TL14
Management response:

Dear Valued Guest Thank you for taking the time to leave your feedback on your stay with us. Thank you for giving other travelers insight to our property and the surrounds. We hope to see you again when your travels brings you back to Johannesburg. Kind Regards Pieter Blackie

Reviewed 15 December 2016 via mobile

I was here for just one night with my mother. Nice, clean and convenient hotel. Really close to Gautrain 'Park' station. The view from the terrace is really good and spent a wonderful end of afternoon in the pool watching the sun set. Staff was nice and polite.

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Helpful?
Thank pddi
Management response:

Dear valued Guest Thank you for taking the time to leave your feedback on your stay with us. Thank you for giving other travelers insight to our property and the surrounds. We hope to see you again when your travels brings you back to Johannesburg. Kind Regards Pieter Blackie

Reviewed 11 December 2016 via mobile

Every time I visit the hotel the service has dropped.Istayedfor six weeks.housekeeping is the worst they need to train poor ladies unless I requested linen to be changed it didn't happen. The shower had a back flow despiteseveral ti happened.I mes I reported nothing had to cut mystay short because I was not sure what I was being exposed.to reception...

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Helpful?
Thank Ntebaleng M
Management response:

Dear Ntebaleng Thank you for taking the time to leave your constructive criticism after your long stay with us. We apologize for dropping the ball on some aspects of your experience. Please rest assured that we will share this feedback with all the relevant departments in order to improve our service levels. We always pride ourselves in providing the best...

Toronto, Canada
Reviewed 3 December 2016

clean hotel, attentive staff, good food but the hotel and rooms are very plain and basic. Ok for a night or two but the location is not good for walking or sightseeing. OK for business but not holiday

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Helpful?
Thank mikemurray2009
Management response:

Dear Mike Thank you for taking the time to leave your feedback on our property after your last stay. We were sad to see that you rated us so low, but would like to improve for future guests, if you have the time we would greatly appreciate if you could shed some light on which areas we could improve on....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Protea Hotel by Marriott Johannesburg Parktonian All Suites - The "Suite" Life. The Protea Hotel Parktonian offers service levels and friendliness which will make your stay a unique experience, whether you are staying for leisure, business or hosting a conference. The hotel has 300 suites allowing for a true "Jozi" experience. All suites are one bedroomed units with a separate lounge, bathroom, work desk, leather chair and service area which includes a granite counter, mini-bar fridge and tea/coffee making facilities. Personal safe. Individual heating/cooling on the rooms. 3 meals per day are served in the Orchards Restaurant. 24 hour room service. Our outside pool and Skybar is on the 24th floor offering amazing 360 degree views of Johannesburg and the surrounding area.The hotel offers easy access to the N1 freeway and a host of activities nearby from theatres, sports stadia and universities. Close to the historical Constitutional Court. Free shuttle bus in the evenings (Mon - Fri) to entertainment areas close by. Free morning/afternoon shuttle to office within a 10kms radius. Free shuttle bus by arrangement from/to Gautrain Park Station. ... more   less 

Additional Information about Protea Hotel by Marriott Johannesburg Parktonian All-Suite

Address: 120 De Korte Street, Braamfontein 2001, South Africa (Formerly Protea Hotel Parktonian All-Suite)
Region: South Africa > Gauteng > Greater Johannesburg > Braamfontein
Price Range: ₹ 4,630 - ₹ 7,830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Johannesburg Parktonian All-Suite 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Travelocity, Agoda and TripOnline SA so you can book your Protea Hotel by Marriott Johannesburg Parktonian All-Suite reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parktonian Hotel
Protea Hotel Braamfontein
Protea Hotel By Marriott Johannesburg Parktonian All-Suite Braamfontein, Greater Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Johannesburg Parktonian All-Suite staff and other travellers.
4 questions
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over a year ago
Bundaberg, Australia
over a year ago

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Questions? Get answers from Protea Hotel by Marriott Johannesburg Parktonian All-Suite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose upper floors if available, the view is amazing!!”
  • Areal view of Joburg!
 of 5 bubbles gordinmalaba, 16 Jan 2017 | Read review
“Book renovated room on one of the top floors (20-22) if possible.”
 of 5 bubbles Radu Toma, 3 Jan 2017 | Read review
“go for higher floors”
 of 5 bubbles pravinsinha, 12 Oct 2016 | Read review
“higher floor with good views.”
 of 5 bubbles GoingtoPlaces123, 6 Aug 2016 | Read review
“Ask for a room overlooking the Nelson Mandela Bridge, although looking north is also good.”
 of 5 bubbles Mike12345536, 1 Jun 2016 | Read review
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