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Holiday Inn Express Hotel & Suites Phoenix-Glendale

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Holiday Inn Express Hotel & Suites Phoenix-Glendale
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167 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Start your review of Holiday Inn Express Hotel & Suites Phoenix-Glendale
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Silver Spring, Maryland
Reviewed 5 days ago NEW

Stayed here for the first time back in 2010 and I was really pleased. The staff at check in were really helpful and hospitable. As I was a Priority Club Platinum Member at the time, I got a nicer room than what was originally booked. Room was really well air conditioned and had a fridge and microwave as well as...

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Helpful?
Thank Steve Y
Chicago, Illinois
Reviewed 3 weeks ago via mobile

I travel for a living and stay at many hotels and I have to say I was very impressed with the hotel staff. They were very attentive to detail and the needs of their guests. I felt right at home which is how you should feel at a hotel. I felt like I could walk around in house slippers and...

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Thank Tabia B
Clark, New Jersey
Reviewed 4 weeks ago

Stayed for one night. Room was clean but felt dirty. Did not have a clean modern feel to it. Carpet was old and worn. Room did not have a mini frig. Staff was friendly and helpful. Location is great if attending arena or stadium.

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Thank Scott L
Mantorville, Minnesota
Reviewed 18 January 2017

I stayed at this hotel for 4 nights. The rooms were very good. The beds were comfortable, the room was clean, and the shower was very nice...all things I look for in a room. The wifi is free and fast for business travel. The complimentary break was ok. It lacked variety, and went fast when large groups invaded the breakfast...

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Thank Bill K
Innisfail, Canada
Reviewed 26 December 2016 via mobile

The staff was very friendly, rooms were clean and the breakfast was adequate. We had the good fortune of being ungraded to a suite and being invited to the manager's social the first evening of our stay. The pool was under renovation at the time of our visit.

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Thank bhoppins
Kauai, Hawaii
Reviewed 26 November 2016

Great location hotel in Glendale Bus is drives by on the main road, walking distance to tons of restaurants, Cabela's, Tangers outlet malls and entertainment arena. Great hotel that's clean and basic with no frills or fancy stuff Continental breakfast looked nice with lots of selection and friendly staff Lives up to the Holiday Inn standard!

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Thank Olowalu_Life
Temecula, California
Reviewed 15 November 2016

My husband and I have stayed in a few Holiday Inn Express and so far we been pretty impressed with how clean they are. The one in Westgate we were little nervous because it is a high traffic area but it was really clean even the continental breakfast is really good and the area is kept clean. My son doesn't...

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Thank valsmth
Reviewed 10 November 2016

Stayed at this hotel because it was close to the University of Phoenix (AZ Cardinals) stadium and in close proximity to the shopping center and restaurants. Our first night there, you could smell the bad stench of manure in the air. The next day the odor was gone. The hallways and room smelled musty so we bought air freshener plug-ins...

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Helpful?
Thank Satisfiedsleeper
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Satisfiedsleeper, Thank you for your time to leave us a feedback about your stay at our Holiday Inn Express Htl Phoenix-Glendale, AZ. We are happy to know that you found our location to be convenient for your needs. On the other hand, rest assured that we acknowledge your concern about the upkeep of the hallways and your room. Making...

Reviewed 30 October 2016 via mobile

I came to stay over for a couple of days with my family note I'm from California and the service was great the front receptionist Perla did an outstanding job in fulfilling all of our needs I had problems with the mini fridge and the breakfast area and Perla immediately called someone to come up and help us with the...

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Thank Janeth G
El Cajon, California
Reviewed 27 October 2016

I walked into the lobby and the front desk about 3:30pm. The clerk was helping someone and never looked up and greeted me. I patiently waited 12+ minutes while the woman clerk looked at her computer and paper work the entire time. Not once did she look up and greet me or say she'd be right with me. I felt...

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Helpful?
Thank fairgirl59
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear fairgirl59, Thank you for staying with us and for sharing your experience. It is unfortunate that the level of service you received during check- in along with the condition of the furniture and the room layout fell below your expectation. Please accept our sincerest apologies for any inconvenience this may have caused you. I have forwarded your comments to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Phoenix-Glendale, Arizona Within walking distance of the Westgate City Center, Jobing.com Arena & the University of Phoenix/Cardinals Stadium, enjoy easy access to downtown Phoenix & Glendale attractions. Leisure travelers can enjoy staying at our Glendale, AZ hotel near Phoenix while they experience the area attractions. Sports lovers can watch the Arizona Cardinals, Arizona Diamondbacks, Phoenix Suns or Phoenix Coyotes, or they can watch a NASCAR race at the Phoenix International Raceway. Westgate City Center, across the street from our hotel, offers great shopping, dining and entertainment options. Families can enjoy exploring historic downtown Glendale, the Wildlife World Zoo. With convenient access to businesses such as Coca Cola, Kroger's, Honeywell, Charles Schwab & Merrill Lynch. Just a short drive from Luke Air Force Base, our hotel is perfect for travelers who plan to attend meetings in Glendale or Phoenix. Business amenities also include a Boardroom, Business Center & Complimentary Wired & Wireless High Speed Internet Access. During your stay at the Holiday Inn Express Hotel in Phoenix-Glendale, Arizona, enjoy a swim in our Resort style Outdoor Pool & Whirlpool or work out in the Fitness Center. Enjoy a 'Smart Start' hot breakfast buffet daily. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Phoenix-Glendale

Address: 9310 W Cabela Drive, Glendale, AZ 85305
Region: United States > Arizona > Central Arizona > Glendale
Price Range: ₹ 10,955 - ₹ 23,456 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phoenix-Glendale 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Phoenix-Glendale
Holiday Inn Glendale
Glendale Holiday Inn
Hotel Style:
#5 Romantic Hotel in Glendale
#7 Family Hotel in Glendale
#7 Business Hotel in Glendale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Phoenix-Glendale staff and other travellers.
3 questions
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Los Angeles, California
Flagstaff, Arizona
7 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Phoenix-Glendale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms in my opinion are equally good”
 of 5 bubbles 983stevey, 17 Feb 2017 | Read review
“Upper floor with a view of the pool.”
 of 5 bubbles Cyndilulu, 15 Aug 2016 | Read review
“We had a pool view, they probably all do!”
 of 5 bubbles DennisPlacerville, 29 Jun 2016 | Read review
“Stay near back of hotel - less traffic by rooms.”
 of 5 bubbles DavidI151, 20 May 2016 | Read review
“If you don't want to be woken early, avoid a room with a pool view you can hear the kids in the pool.”
 of 5 bubbles 838pattid, 8 Feb 2016 | Read review
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