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09/07/2017 10/07/2017
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    DoubleTree by Hilton Hotel Phoenix - Gilbert

    1800 S San Tan Village Pkwy, Gilbert, AZ 85295-6245
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 118
          US$ 98
          US$ 118
          US$ 98
          US$ 118
          US$ 98
          Traveller (22)
          Room & Suite (8)
          Dining (1)
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          Overview
          • Excellent54%
          • Very good24%
          • Average12%
          • Poor5%
          • Terrible5%
          Travellers talk about
          “cookies” (39 reviews)
          “room service” (14 reviews)
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from DoubleTree by Hilton Hotel Phoenix - Gilbert
          Special Offer: Double Points, Every Stay
          Hotel deals
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Reviews (580)
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          There are newer reviews for DoubleTree by Hilton Hotel Phoenix - Gilbert See the most recent reviews

          21 - 25 of 576 reviews

          Reviewed 26 April 2017

          I was stung by a scorpion while sleeping in bed. Told the front desk. She said sorry I don't have any rooms to switch you to. Never once did she send someone to see if there maybe more scorpions, someone to come and take the...More

          Thank Derwin S
          Response from Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 27 April 2017

          Dear Derwin S, We are extremely sorry that you were stung by a scorpion while staying with us, that's an awful thing to have to experience, especially while sleeping. We are also disappointed to hear about your experience communicating with our front desk associate, this...More

          Reviewed 25 April 2017

          The hotel and staff were great. The cookie was a nice touch. Checkin was quick and easy.The rooms were clean. The bed was comfortable.Good location. I would stay here again. The only negative is the bar did not have budweiser.More

          Review collected in partnership with DoubleTree by Hilton
          Thank BeachbunnieAz
          Response from Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 27 April 2017

          Dear BeachbunnieAz, Thank you for taking the time to review your most recent stay with us! We're glad to hear that you thought the hotel and staff were great and that you liked the DoubleTree cookie! I'm sorry we were out of Budweiser during your...More

          Reviewed 25 April 2017

          We normally stay at a Hilton and this was a first for us. Everything was great except the outdoor smoking area is in the outdoor seating for the bar/breakfast area right next to the pool. Not sure if someone moved ashtrays but there were several...More

          Review collected in partnership with DoubleTree by Hilton
          Thank V4878RLterryh
          Response from Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 27 April 2017

          Dear V4878RLterryh, Thank you for your review and for being our guest! I'm glad that you enjoyed your stay with us! Smoking is not permitted at the outdoor seating area of our restaurant or at the pool as we understand that can be unpleasant for...More

          Reviewed 23 April 2017

          Stayed with 3 children for one week. Clean pleasant hotel. Only problem with 5 in a room they never left us enough towels and washcloths. We had to keep asking for more. Very good location. Easy commute to shopping and restaurants.More

          Review collected in partnership with DoubleTree by Hilton
          Thank Rose P
          Response from Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 27 April 2017

          Dear Rose P, Thank you for being our guest! We're glad you enjoyed your stay and that you liked our location, but sorry to hear that you had to continually ask for additional towels. We should have known to provide extras after your first night,...More

          Reviewed 21 April 2017

          My client booked me into this place for four days. I stayed three and got the hell out. When I checked in, the female clerk was snotty and it was very apparent that I was bothering her. The only description I can make by way...More

          Thank Stormrider45
          Response from Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 27 April 2017

          Dear Stormrider45, I am so sorry to hear about your experience. I’m embarrassed to hear about the lack of customer service you received, which is inexcusable. This is certainly not indicative of our service and standards and I can assure you we are taking immediate...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Spa
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Multilingual Staff
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 93 - US$ 145 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Gilbert
          • #4 Romantic Hotel in Gilbert
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 121
          • Reservation Options
          • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Booking.com, Travelocity, Priceline, Hotels.com, TripOnline SA, Cancelon, HotelQuickly, getaroom.com and HRS so you can book your DoubleTree by Hilton Hotel Phoenix - Gilbert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Arizona >
          • Central Arizona >
          • Gilbert
          Add Photo Photos
          Traveller (22)
          Room & Suite (8)
          Dining (1)
          Hotel & Grounds (20)
          Business Centre & Event Rooms (3)
          Bathroom (1)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Andrea K
          Do you offer shuttle service to and from the Airport? IF so is it a free shuttle? or what is the charge?
          6 April 2017|
          Answer Show all 4 answers
          Response from bp5442 | Reviewed this property |
          I believe their shuttle goes as far as the computer San Tan airport but not to the Phoenix airport.
          1
          Vote
          OrangeCountyRebecca
          We have two kids 7 and 9. What's fun to do in Gilbert?
          22 July 2015|
          Answer
          Response from Jennifer B | Property representative |
          There are many things to do in our area... Depending on when you are visiting and what interests your children. If visiting soon, I recommend a water park, Build A Bear is located across the street too, and of course movies... More
          0
          Votes
          slm11
          to the staff - can guests use the stairs to access their room or are they required to use the elevators?
          7 March 2015|
          Answer Show all 3 answers
          Response from Jennifer B | Property representative |
          Hi! The guests are welcome to use the stairs to access their rooms. Sorry for the delayed response. If you have any other questions please call me... 480-809-4061 Thank you!
          0
          Votes
          Room Tips
          "Parking behind the hotel, easy accessible door."
          Read review
          "Ground floor was easy access to the pool but still quiet. Outside doors are keyed for security. Lobby is..."
          Read review
          "Stay someplace else"
          Read review
          "Ask for a room that doesn't have a level above it. We heard running in the room above us till bedtime."
          Read review
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