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Quality Inn - Cottonwood

159 reviews
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Traveller (59)
Room & Suite (20)
Dining (5)
Overview
  • Excellent18%
  • Very good21%
  • Average27%
  • Poor18%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Quality Inn - Cottonwood
Special Offer: Choice Privileges Points
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (159)Write a Review
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51 - 55 of 156 reviews
Reviewed 31 May 2015

We booked a room and when we arrived we were given 2 keys for 2 different rooms. We only needed one and had booked only 1 and confirmation. They said they would correct and issue credit, but never did. When returning home called and they...More

1  Thank discusted3055
Response from QI_Manager1, Front Office Manager at Quality Inn - CottonwoodResponded 13 July 2015

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

Reviewed 27 May 2015

Lobby is nice, rooms are in a separate building & in poor condition. My Sister In Law got a call on Saturday from the Assistant Manager who left a rude message saying come get her luggage because she only had a reservation for one night,...More

2  Thank JoAnn B
Response from QI_Manager1, Manager at Quality Inn - CottonwoodResponded 13 July 2015

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

Reviewed 3 May 2015

we were greeted by a very charming young woman who was the one real credit to the establishment. It went down hill from there. As we entered the room we were greeted by a large white stain on the well worn carpet. We then discovered...More

Thank Jon B
Response from QI_Manager1, Front Office Manager at Quality Inn - CottonwoodResponded 13 July 2015

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and I will be using the feedback you provided to make improvements to ensure we offer excellent service in the future. We...More

Reviewed 1 May 2015 via mobile

Reasonable ,clean ,large rooms, quiet. My stay was 5 days and found my bed was really the only con just needs to be replaced. Room comes with refrigerator and microwave, flat screen Tv. Good over all location is quite relaxing and price was reasonable.More

Thank Jim C
Response from QI_Manager1, Front Office Manager at Quality Inn - CottonwoodResponded 13 July 2015

Thank you so much for your wonderful review. We appreciate you taking time out to post your review. We are in the process of renovating all of our rooms, inside and out and are hoping to have this done by the end of the year....More

Reviewed 28 April 2015

This hotel is not in the main commercial part of town, but that is a "plus" in my opinion because it was a quiet area and not congested with traffic and tourists. We had no trouble finding it, just followed our map. We were in...More

1  Thank CrankingChick
Response from QI_Manager1, Front Office Manager at Quality Inn - CottonwoodResponded 13 July 2015

Thank you for taking time out to write your review for our property. We appreciate your kind words. We hope you will come back to stay with us. Thank you again, Katrina Asst Manager

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$ 59 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 59 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (59)
Room & Suite (20)
Dining (5)
Pool & Beach (4)
Hotel & Grounds (43)
Bathroom (6)
Business Centre & Event Rooms (2)
Questions & Answers
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Bette E
21 November 2016|
AnswerShow all 6 answers
Response from Beth S | Reviewed this property |
Well, not that I can tell. Our room was not updated. I'd wouldn't recommend this hotel. Our friends had bed bugs in their room and our room smelled so harshly of some chemicals(and I don't mean cleaning supplies) we could... More
1
Vote
ECBJH
14 March 2015|
Answer
Response from QI_Manager1 | Property representative |
No we do not. Sorry
0
Votes
Room Tips
"Ask for a mountain view"
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"The pool and hot tub are between the two guest room bldgs; rms facing the pool would be good if you/your..."
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"Stay at a different hotel."
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"accessibility, good parking, easy to get to."
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