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Homewood Suites by Hilton Phoenix Chandler

329 reviews
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Traveller (44)
Room & Suite (34)
Dining (5)
Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Phoenix Chandler
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (329)Write a Review
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159
74
47
25
17
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All reviewsseparate bedroomhome away from homean extended staya king size bedfull size fridgegreat place to stayliving areacomplimentary breakfasteasy accessthe breakfast areapleasant stayconvenient locationdishwasherphoenixkitchenettefreewayhousekeeping
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1 - 5 of 322 reviews
Reviewed 2 weeks ago

We were visiting Chandler for the first time and this hotel was close everything we needed. Easy access to the freeway and to PHX. We visited several malls, shopping centers, oriental stores, restaurants, etc. Room seemed outdated but everything worked fine for our family of...More

Thank lrplunk
Hotel's Favourite
Reviewed 8 November 2017

This hotel is wonderful.The rooms are like apartments, and supply you with everything you need. The entire staff is pleasant and helpful and make you feel like family. The beds are comfortable. The bathrooms are big and always clean. The breakfast is very good and...More

Review collected in partnership with Homewood Suites by Hilton
Thank Joyce0619
Response from Mark M, General Manager at Homewood Suites by Hilton Phoenix ChandlerResponded 14 November 2017

Dear Joyce, Thank you for taking the time to write a review! We appreciate the feedback and look forward to welcoming you home again in the near future!

Reviewed 3 weeks ago

Pleasant customer service, above average complimentary Breakfast but rooms are dirty, very used and not well taken care of. Room was smoked in and I was in a non smoking room. Called and they offered nothing. Took many pictures showing state of which they welcomed...More

Review collected in partnership with Homewood Suites by Hilton
Thank stephaniesO2958YZ
Response from Mark M, General Manager at Homewood Suites by Hilton Phoenix ChandlerResponded 3 weeks ago

Thank you for the review. I apologize for the issues with the cleanliness of your room and will be sharing your comments with the housekeeping staff.

Reviewed 3 weeks ago

The hotel was comfortable and the staff were friendly and helpful. The neighborhood seems pretty safe and for the most part quiet. The bed wasn’t as comfortable as I would expect from a Hilton. Dishes and cookware made available in the suite and daily housekeeping...More

Review collected in partnership with Homewood Suites by Hilton
Thank c0l0rad0an
Response from Mark M, General Manager at Homewood Suites by Hilton Phoenix ChandlerResponded 3 weeks ago

Thank you for sharing your comments. We appreciate the feedback and hope you will stay with us again.

Reviewed 5 weeks ago

So I had to stay at the property because of a group business event. Great staff. Top notch customer service in a old run down property in need of some room updates. Carpet was crunchy under my feet, furniture was stained, bathroom was old ,...More

Review collected in partnership with Homewood Suites by Hilton
Thank mad_matr
Response from Mark M, General Manager at Homewood Suites by Hilton Phoenix ChandlerResponded 4 weeks ago

Thank you for your review. I was pleased that the staff was up to your satisfaction. We are looking forward to our renovations in June that will address the concerns you mentioned.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$ 116 - US$ 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Chandler
#6 Family Hotel in Chandler
#8 Business Hotel in Chandler
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 116 - US$ 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Chandler
#6 Family Hotel in Chandler
#8 Business Hotel in Chandler
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (44)
Room & Suite (34)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
lce79
23 June 2015|
Answer
Response from Lorri C | Property representative |
1. Yes, there are non-smoking rooms on the 3rd floor. 2. Yes, the TV's are digital and they are 39" 3. No, we don't have DVD's in the rooms. We do however, have them available at the front desk to check out.
0
Votes
TamiAZ
5 August 2014|
AnswerShow all 3 answers
Response from Lorri C | Property representative |
In the 2 Double beds - 1 bedroom suite there are a total of 2 TV's (1 in the bedroom & 1 in the living room). In the 1 King - 2 Double beds 2 bath suite there are a total of 3 TV's (1 in each of the bedrooms & 1 in the... More
1
Vote
Room Tips
"First Floor, heard no noise"
Read review
"We continue to use Room 217. One bedroom with two bed and pull out couch. Corners are more spacious."
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"Do not stay in room 124 - near the rear exit door and noisy."
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"My room was disgusting"
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