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MainStay Suites Casa Grande

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Traveller (12)
Room & Suite (7)
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Overview
  • Excellent41%
  • Very good33%
  • Average11%
  • Poor8%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Reviews (145)
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57
47
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LanguageEnglish
57
47
17
12
11
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All reviewsfull size refrigeratorbreakfast barnew carpetone nightoffice chairkitchen areatwo storybed was comfortableawesome staythe staff was friendly and helpfulstay at this hotel againother hotels in the arearoom keyeach morningwould definitely stay here againthe room was nicehot breakfast
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11 - 15 of 144 reviews
Reviewed 13 November 2017 via mobile

This "hotel" is amazingly horrible. I wish I could leave -5 instead of a one. The fact that it is older isn't the issue, with one huge exception. All the beds, rollaway,etc. are obviously ancient. Uncomfortable is an understatement. Electric outlets non functioning, showers and...More

Thank SQM2
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 24 November 2017

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your comments with my staff to ensure we handle these types of situations differently in the future. Again, thank you for your time...More

Reviewed 27 September 2017

We stayed here for 3 nights while visiting my mother. After researching other hotels in the area we concluded that they were all pretty much on par. There are trade offs to be made (pool or kitchen area, etc.), but in terms of room quality,...More

Thank Bob H
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 2 October 2017

Thank you for your TripAdvisor review. We are glad you enjoyed your stay with us. I would like to analogize about your room not getting done I will follow up with House keeping to make sure that don't happen anymore. We hope to serve you...More

Reviewed 24 August 2017

Clean and friendly atmosphere. They include a hot breakfast and you can't beat the prices. There is no elevator but it is only a two story hotel so that isn't so bad. Only three pillows so if you want more, requiest them. Microwave, refrigerator in...More

Thank TravelingAlways3
Response from TMM35, General Manager at MainStay Suites Casa GrandeResponded 28 August 2017

Thank you for the great review . We appreciate the kind words and hope to have an opportunity to serve you again in the future.

Reviewed 27 May 2017

We have stayed here many times while going to stockcar races at the Pinal Fairgrounds. Something here has changed and it is not good. First I noticed that the hallways and room smelled bad. The place is in dire need of fixing/cleaning up. The drapes...More

Thank weiden1
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 30 May 2017

Thank you for taking the time to reach out to us. We apologize to hear that you were not satisfied with your stat due condition of the amenities at that time. This is certainly not the kind of experience we would like for our valued...More

Reviewed 2 May 2017

We traveled as a family and reserved two rooms. They put us at extreme opposite wings of the building, not convenient. Also the carpets looked like they had not been vacuumed in either room, there was hair and scum in the corners of the bathroom...More

Thank 418margaretw
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Best Value Properties in Casa Grande, AZ
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 67 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 67 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (7)
Questions & Answers
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Kass R
26 April 2017|
Answer
Response from TMM35 | Property representative |
Hello there is a $20.00 pet fee if you are staying 1 to 4 nights. Anything more than that it will be $50.00.
0
Votes
Peter G
6 December 2015|
AnswerShow all 2 answers
Response from Danny B | Property representative |
Yes we do take small pets there is a pet fee.
0
Votes
Room Tips
"Definitely ask for first floor. No elevator, so you will have to haul your luggage up interior stairs if..."
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"Let them know if you have a physical disability because there are no elevators."
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"No comment"
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"Bring conditioner if you need it."
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