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Surprised by people being surprised!! If your looking for unique this is a great place to stay.
My husband and I travel often, we read Trip Advisor's reviews and typically come to her own conclusions. We fully expected an older building with fewer amenities but...More
We stayed there for 3 nights in February. Our room was one of the few quiet ones. (Not located over the bar.) However, it was extremely small with only 1 chair to sit in. The sink, which was not in the bathroom, but in the...More
The Grand Hotel is located on Main St. in Bisbee and if you're okay with incessant noise all night long from traffic and people shouting coming out of the bar below then book the Victorian or Japanese rooms located on the second floor facing the...More
Response from bisbeegrandhotel, Owner at Bisbee Grand HotelResponded 5 weeks ago
Thank you for your review. We are sorry that you had problems with your stay. We make every effort to please our guests, but, because we are an older hotel located downtown there will be some noise coming from the street. Breakfast has been a...More
I booked this hotel with reviews from Trip Advisor. We were disappointed. We met our good friends there and we had rooms next to each other - the theme rooms (pricey). We were told breakfast was at 8 am and they were told 8 for...More
1 Thank Deb551
Response from bisbeegrandhotel, Owner at Bisbee Grand HotelResponded 6 March 2018
Thank you for your review. We will pass it on to our staff to let them know that everything needs to be addressed when checking into the hotel. In your case the staff should have spelled out that coffee was included with breakfast. We have...More
We booked a room at The Bisbee Grand Hotel expecting to find old world charm and great customer service. Sadly we were disappointed. See the review of 'Bartimusmaximus' below. It is 100% fair and accurate in my view.
The quirky themed decor is fun for...More
1 Thank Instep
Response from bisbeegrandhotel, Owner at Bisbee Grand HotelResponded 22 February 2018
Thank you for reviewing our place of lodging. We appreciate all reviews "good" or "bad". We use them as a tool to better accommodate our guests. We would be better able to make changes if we knew which room/suite that guests stayed. We do not...More
Response from JasonNYMA | Reviewed this property |
I encountered either bedbugs or kissing bugs. It was pretty bad, I had over 14 bites on my neck, shoulder, and back. I did not find insects in the bed and my colleague in another room had no issues. I suspect kissing bugs as... More
I encountered either bedbugs or kissing bugs. It was pretty bad, I had over 14 bites on my neck, shoulder, and back. I did not find insects in the bed and my colleague in another room had no issues. I suspect kissing bugs as there were 2 cracks in the masonry in the room with plenty of space for such insects. I have stayed at this hotel for years with no issues before but will not stay there again. The owners response to me was pretty rude.