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Sataya Resort Marsa Alam

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Kilo 100 Alqusier Marsa Alam Road, Marsa Alam 84721 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1314)
Pool & Beach (93)
Dining (74)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 93 hotels in Marsa Alam
Location
Cleanliness
Service
Value
Sataya Resort offers guests luxurious accommodations on a quiet stretch of Sataya beach. Experience the perfect blend of innovative design, relaxing inspiration and family vacation. Enjoy extensive world-class amenities starting with premium swim-up rooms or unbeatable panoramic views from your own private Jacuzzi while your kids have a long river journey through waves and tunnels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Kids stay free
Car park
Wifi
Paid wifi
Hot bath
Lazy river
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Private pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Game room
Snorkelling
Tennis court
Water park
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Board games / puzzles
Nightclub / DJ
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
Languages Spoken
English, French, Russian, Arabic and 5 more
487Reviews30Q+A16Room tips
Traveller rating
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Popular mentions
Дмитрий Н wrote a review 21 Nov
11 contributions2 helpful votes
+1
Rested in this hotel in early November. The hotel's rating is definitely not 5 stars. I believed the rating and the new hotel opened in 2021. The rooms are good, the area is large, green and beautiful. But the staff ... this hotel needs a lot of work. It is possible to send managers to training in Europe or hire a specialist in this area to train personnel. The staff allow themselves unnecessary statements can be rude. The food is monotonous, the chefs who pour the food are greedy and have to "beg" as for me this is not forgivable for a hotel with 5 stars. Where are managers looking? I understand a lot of people, but this is a common problem from the words of vacationers, a lot of people complain and quarreled with the staff. Only biscuits are sweet. From fruits, dates, green and not tasty melon, apples and sometimes bananas (but you still need to fight for bananas) Had a varied dinner once and even had a mango at a bar near the beach. We asked the staff why there was such a huge difference, to which they answered Big Boss came. To my great regret, the 5-star hotel does not pull the rest failed ( I advise you to go to the Abu Dabab bay there is beautiful and you can see turtles. I also advise you to visit the Libyan cuisine restaurant, thanks to Mahmut and Hashim for a good evening! If anyone has any questions, write, I will share with you.
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Date of stay: November 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Lujza Ryskova, Guest Services / Front Office at Sataya Resort Marsa Alam
Responded 4 days ago
Dear Дмитрий Н, On behalf of the Sataya Resort, we would like to express our sincere gratitude for the fact that you have chosen us for your holiday and also for taking the time to evaluate and review our hotel. We’ve read with regret that some of our services did not fully meet your expectations and already shared your review with our Team, so you can be assured that it will be evaluated accurately for the improvement of our hotel at all service levels. We always believe in training for improvement but all our staff have a long journey of experience in hospitality in a different local and international hotel’s chain. Our staff are often praised for their friendliness and helpful attitude, and we regularly train the team to ensure that all our members are consistent in delivering the high standards of service that our guests enjoy and have come to expect from our establishment. As well they trained well to behave even in the most critical situations and they cannot be rude to any guests or colleagues. Chefs pours the normal portion of food and will never say ’no’ if you ask for more. Please bear in mind that serving numerous of different types of guests is always a challenge, for which we are trying to meet every guest expectation and taste. On the other note, we are glad to learn you appreciated our cleanliness and with our beautiful large area as well. Your feedback is important to us as it highlights areas of our service in which we may improve, and we have forwarded your experience to the concerned departments. Thank you for bringing this to our attention, and please accept our sincere apologies for any disappointment. With Kind Regards, Sataya Resort Marsa Alam Team
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Omar M wrote a review 20 Nov
1 contribution
Well! I have been lately in marsa alam exactly at Sataya and I would like to say that this place is remarkable, and I have decided to come back. The hotel is opened few months ago which means that everything is modern and superb, its entertainment is wonderful, the staff is nice, friendly and helpful, I cannot forget that animation team is cheerful they have programs for children and adults. All services are on high quality, you would be definitely pleasant.If you come, you have to visit spa and the aqua park and for sure you would enjoy it. Rooms are cozy and comfortable, my room was c view and still amazing Everything makes you feel like in heaven... If you would like to have a super beautiful vacation, I would love to recommend Sataya Resort marsa alam
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Date of stay: November 2021Trip type: Travelled solo
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Response from Lujza Ryskova, Guest Services / Front Office at Sataya Resort Marsa Alam
Responded 5 days ago
Dear Omar M, Thank you for taking the time to review our hotel following your recent stay with us, We are thrilled to learn that you enjoyed many aspects of your stay. We are very proud of the high standards of service that we provide, and it's very special to receive positive feedback from valued guests such as you. We have shared your kind comments with the team, and we are all very motivated by your encouraging words. We look forward to welcoming you back for many future stays! Kindest regards, Sataya Resort Marsa Alam Team
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Mohamed A wrote a review 19 Nov
Cairo, Egypt1 contribution
Relaxing hotel with lovely activities & parties, the kitchen is rich in many varieties, its food so delicious, the staff is amazing and helpful everywhere at pools or on the beach, the animation team is splendid: funny all the time and their evening shows are wonderful with its difference between dancing, comedy or even competitive contests, especially Donna, Kimmo & Mariam I loved them a lot.
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Date of stay: November 2021
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Response from Lujza Ryskova, Guest Services / Front Office at Sataya Resort Marsa Alam
Responded 1 week ago
Dear Mohamed A, On behalf of Sataya Resort, we would like to express our sincere gratitude for the fact that you have chosen and trusted your vacation to us. We are incredibly pleased that your stay in our hotel brings you such sincere and positive emotions Also, we would also like to show our gratitude for recognizing the hospitality and professionalism of our employees and Animation team. Your words of appraisal motivate us to maintain our standards and develop day by day. We hope to have many more opportunities to host you at Sataya Resort in the nearest future. Kindest Regards, Sataya Resort Marsa Alam Team
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Maria wrote a review 19 Nov
5 contributions
Had a great vacation at Sataya resort. The second time in Egypt and I am in love with its beautiful sea. The coral reef in this hotel is just amazing. All the staff is very polite, kind and very friendly. I was together with my daughter and I had a great vacation, because she was always distracted by the animation team. The animators are very cool and it is observed that they love the thing they do. A special thank for Fox, Donna and the ukrainian girl (don’t remember her name) - nice activities and very professional! I definitely recommend this hotel!!!
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Date of stay: November 2021Trip type: Travelled with family
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Response from Lujza Ryskova, Guest Services / Front Office at Sataya Resort Marsa Alam
Responded 1 week ago
Dear Maria, As a part of the Sataya Resort family, we thank you for taking your precious time to write such an informative and positive review regarding your recent stay at our hotel, it definitely will help unsure travelers to make a choice about the destination of their next vacation. It makes us happy and proud to hear that we were able to surprise you with our service and the outstanding work of our staff. We do our best every day to create the safest and friendly environment for our guest to enjoy their vacation. Also, we would like to show our gratitude to you for recognizing the outstanding performance of Animation team and especially members Fox, Donna and Vlada. Your kind and warm words will motivate them to keep showing professionalism and pride in their job. We are passionately waiting for your next return. Best regards, Sataya Resort Marsa Alam Team
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Ella B wrote a review 12 Nov
Pilsen, Czech Republic4 contributions4 helpful votes
Resort Sataya is very nice. Its environment is pleasant. The staff is nice, helpful. The group of smiling animators has a program for both children and adults for the whole day - exercise in the water, foam party, volleyball, disco for children and nice evening performances. All this will make your holiday more pleasant. The food was delicious and great choice, rooms clean, cozy. Access to the sea is great for the resort. I can only recommend this resort !!!
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Date of stay: October 2021Trip type: Travelled with family
2 Helpful votes
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Response from Lujza Ryskova, Guest Services / Front Office at Sataya Resort Marsa Alam
Responded 2 weeks ago
Dear Ella B, Thank you for your feedback on Tripadvisor. We sincerely appreciate your loyalty and your recommendation to other travelers. We truly value your words and glad you gave us an opportunity to exceed your expectations. Your comments are extremely valuable to us and shall be shared with the team who work hard to ensure all our guests have a seamless experience. We endeavor to meet all your requests and pleased that the hotel looked after your requirements so well. We look forward to welcoming you back for yet another amazing visit. Kind regards, Sataya Resort Marsa Alam Team
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FORMERLY KNOWN AS
Labranda Sataya Resort
LOCATION
EgyptRed Sea and SinaiMarsa Alam
NUMBER OF ROOMS
481
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Frequently Asked Questions about Sataya Resort Marsa Alam
Which popular attractions are close to Sataya Resort Marsa Alam?
Nearby attractions include Reef Taxi (1.0 km), Dolphin House - Sha'ab Samadai Reef (2.2 km), and مسجد شارع 68 (1.6 km).
What are some of the property amenities at Sataya Resort Marsa Alam?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Sataya Resort Marsa Alam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sataya Resort Marsa Alam?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Sataya Resort Marsa Alam?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Sataya Resort Marsa Alam?
Conveniently located restaurants include momo Asian Restaurant, Rayga Café, and Casero.
Are there opportunities to exercise at Sataya Resort Marsa Alam?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sataya Resort Marsa Alam have an airport shuttle?
Yes, Sataya Resort Marsa Alam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sataya Resort Marsa Alam have airport transportation?
Yes, Sataya Resort Marsa Alam offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sataya Resort Marsa Alam located near the city centre?
Yes, it is 0.7 km away from the centre of Marsa Alam.
Are any cleaning services offered at Sataya Resort Marsa Alam?
Yes, dry cleaning and laundry service are offered to guests.