Rested in this hotel in early November. The hotel's rating is definitely not 5 stars. I believed the rating and the new hotel opened in 2021. The rooms are good, the area is large, green and beautiful. But the staff ... this hotel needs a lot of work. It is possible to send managers to training in Europe or hire a specialist in this area to train personnel. The staff allow themselves unnecessary statements can be rude. The food is monotonous, the chefs who pour the food are greedy and have to "beg" as for me this is not forgivable for a hotel with 5 stars. Where are managers looking? I understand a lot of people, but this is a common problem from the words of vacationers, a lot of people complain and quarreled with the staff. Only biscuits are sweet. From fruits, dates, green and not tasty melon, apples and sometimes bananas (but you still need to fight for bananas) Had a varied dinner once and even had a mango at a bar near the beach. We asked the staff why there was such a huge difference, to which they answered Big Boss came. To my great regret, the 5-star hotel does not pull the rest failed ( I advise you to go to the Abu Dabab bay there is beautiful and you can see turtles. I also advise you to visit the Libyan cuisine restaurant, thanks to Mahmut and Hashim for a good evening! If anyone has any questions, write, I will share with you.…
Well! I have been lately in marsa alam exactly at Sataya and I would like to say that this place is remarkable, and I have decided to come back. The hotel is opened few months ago which means that everything is modern and superb, its entertainment is wonderful, the staff is nice, friendly and helpful, I cannot forget that animation team is cheerful they have programs for children and adults. All services are on high quality, you would be definitely pleasant.If you come, you have to visit spa and the aqua park and for sure you would enjoy it. Rooms are cozy and comfortable, my room was c view and still amazing Everything makes you feel like in heaven... If you would like to have a super beautiful vacation, I would love to recommend Sataya Resort marsa alam
Relaxing hotel with lovely activities & parties, the kitchen is rich in many varieties, its food so delicious, the staff is amazing and helpful everywhere at pools or on the beach, the animation team is splendid: funny all the time and their evening shows are wonderful with its difference between dancing, comedy or even competitive contests, especially Donna, Kimmo & Mariam I loved them a lot.
Had a great vacation at Sataya resort. The second time in Egypt and I am in love with its beautiful sea. The coral reef in this hotel is just amazing. All the staff is very polite, kind and very friendly. I was together with my daughter and I had a great vacation, because she was always distracted by the animation team. The animators are very cool and it is observed that they love the thing they do. A special thank for Fox, Donna and the ukrainian girl (don’t remember her name) - nice activities and very professional! I definitely recommend this hotel!!!
Resort Sataya is very nice. Its environment is pleasant. The staff is nice, helpful. The group of smiling animators has a program for both children and adults for the whole day - exercise in the water, foam party, volleyball, disco for children and nice evening performances. All this will make your holiday more pleasant. The food was delicious and great choice, rooms clean, cozy. Access to the sea is great for the resort. I can only recommend this resort !!!