Pro: Good location & affordable Con: Loud construction waking us up 8 am right next door!! Could have placed us somewhere far from the construction or at least start later. Would we come back? Nah Check out our instagram @thebalireviews for more honest reviews!
I completely don't understand these negative comments. Kirana turned out to be a great place. Breakfasts were delicious, the pool very large, the rooms nice and clean, and the most important are ... PEOPLE WHO WORK HERE! THE GREATEST PEOPLE IN THE WORLD! I loved this place at first sight and I will definitely want to come back here. I love you Kiran ❤️
Booked twice in this hotel in a week's time, as i was really impressed with the hotel and staff. The location is perfect and close to everything, 5 mins walk to the beach, old mans and the lawn. Spa service was fantastic. The staff were amazing, always smiling and making sure you have a good stay. I loved spending my time with them at the reception. Booked a suite room in my first visit and stayed for 3 nights and after my 2 days trip to nusa penida i booked the suite again. The rooms are big and very spacious. Comfortable beds. Shout out to the reception staff. Lovely stay and will book again in my next trip
The hotel is situated near the Canggu Beach, rooms are clean and the stuff is nice. Swimming pool is very good if you'd like to swim in the evening. Unfortunately near the hotel is a reconstruction going on, so the surrounding is due to this not so nice. The hotel offers 3 kinds of breakfast which is average. Near the hotel is a supermarket and money change, which is good. And also a few minutes walk is a very nice yoga studio Serenity. If you want to stay a few nights in Canggu this is a good choice.
We booked this as the last leg of our wedding anniversary. I hate having to give a negative review but I hope my feedback can help this place to improve cause I see the potential but can’t justify the price we ended up paying for such place. We stayed in a Kirana room on the first floor at the end of Nov 2019 for 4 nights. Pros: - Awesome Location. It’s about a 5-7 min walk to Batu Bolong beach along with many restaurants, cafes and beach clubs along the way - Food options were cooked to perfection at the Kirana. For a set breakfast menu, everything was always cooked well and well presented. The mixed satay on the all day dining menu was also delicious - Security and Staff were all round kind - The Kanaya spa located on level 3 of the Kirana gave a good full body massage service Cons: - Rooms were run down. I happened to scratch my leg on a nail that was sticking out of the side wood frame of the bed - Bathroom appears dirty (mirror mould, what seems to be permanent yellow marks on the inside rim of toilet seats) - TV was fuzzy when we first arrived. I ended up telling the front desk about this and they sent their maintenance man to work on it which he did eventually fix after some time - The website mentions hairdryer as one of their amenities on their website. You need to request this from reception as it appears it’s either shared by all guests or they forgot to include one in our room. - The Kirana shampoo & conditioner and body wash was very watery, it was no point of even using it Some other minor observations: - Guests had to walk to the front reception each time they wanted to get a towel for the pool which was inconvenient. I feel something like this could easily be improved just by where you store your towels or procedure to provide one - Went to use the single treadmill at the gym but it was busted. Went for a jog around the block instead Overall I feel there needs to be a proper audit or review of the rooms and amenities by management of this place to be considered as a 4 star standard. …
The hotel is nicely situated in Canguu, next to all the local hotspots. Rooms are good and cozy. The breakfasts are very nice and consistent. Staff is helpful and kind. Only weak points were some maintenance problems in the bathroom but they were quickly solved once reception was notified. Special thanks to Harry and agent Ren for assisting us !
The hotel is located in the best spot, right on the main street and a 7 minute walk to the beach. The problem is that the rooms are not do great. We ended up staying in 3 different rooms, each one with its own problem. Whether it's sewer smell at the deluxe rooms near the pool, or a poor shower.
The hotel looks nice on the outside and pictures. But the hotel inside is kinda badly maintained. I could not drain the water from my bathtub. The staff were wonderful and helpful though.breakfast was yummy!
Loved the hospitality on this budget hotel and the location was perfect for surfing enthusiasts as the beach is just a few meters away with tons of food and bar located nearby. Beds were comfortable. the ground floor is Lil bit busier , is you prefer quiet and privacy opt for higher floors..
Stayed here for 2 nights and I must say I’m very disappointed with the stay and service. Upon reaching the reception, was checked in by 2 well bodied guys at the counter. After paperwork and welcome drinks, a young petite lady came to help us with the heavy luggages. I ended up moving the luggages to the room myself as I saw the lady having a hard time carrying down just that few steps from the reception. Not forgetting that we had to push our luggages up a steep slope later on to get to the lobby. It was horrible. Don’t understand why the guys couldn’t do the work. Room is below average. Bed is ok. Air con produce some weird sweat smell. Poor maintenance. Toilet drainage sucks. Thankfully there is good hot showers. There is a ventilation fan but toilet is just too smelly. No hair dryer. WIFI sucks max. Ground level rooms have to use restaurant WiFi which were super weak or hard to connect. We made a mistake by booking the room beside the swimming pool because we have people dragging beach chairs early in the morning and people swimming at night. And the room isn’t so sound proof because there is a lot of gaps at the door. You can clearly hear your neighbours’ conversations. Not very relaxing. So if you want to avoid that, please take rooms on higher floors. For breakfast, we asked whether we could have it in the room. There is no consistency in their service. The guy staff told us we could not but the lady staff later told him say we could. And she offered to bring breakfast to our room. I forgot her name but great job! Small gesture goes a long way. But my goodness, the guy staff there are just plain lazy. Anyway, the breakfast was good. Only best thing we enjoyed during the stay. I applaud for all the female staff there as they are so friendly and helpful. We always return to the same accommodation when we visit Bali but sorry we are not coming back to this hotel. Thanks and all the best. …