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Jalan Pantai Batu Mejan Echo Beach, Canggu 80361 Indonesia
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (565)
Room & Suite (188)
Pool & Beach (175)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from COMO Uma Canggu
Updated 01/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 114 in Canggu
Location
Cleanliness
Service
Value
Travellers' Choice
COMO Uma Canggu is situated on Bali's south coast — a beachfront destination offering panoramic views of the soft volcanic sand and rolling waves. This luxury resort in Canggu — an area liked for its laid-back cafe scene and surf waves — offers stylish accommodation, exceptional cuisine, meaningful wellness and the same impeccable service COMO is known for across the globe. Guests can nurture their wellbeing at the resort’s COMO Shambhala Retreat, with daily fitness classes, hands-on healing and holistic therapies. Friends and family can gather at the buzzing COMO Beach Club, where an eclectic global menu can be enjoyed to the sounds of live acoustic musicians and DJs, with some of the best sunset views on the island.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kids' meals
Special diet menus
Wine / champagne
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Minibar
Flatscreen TV
Safe
VIP room facilities
Bottled water
Iron
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Ocean View
Languages Spoken
English, Indonesian
427Reviews16Q+A71Room tips
Traveller rating
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Nida wrote a review 12 May
Australia14 contributions
Lots of 5-star reviews here but all for the top rooms/suites, so here's my contribution - a different perspective from someone who stayed in the standard Canggu room (hotel wing) for 4D3N. Check in experience was horrible. At check in, I signed off on the paperwork for a room with a king bed. The bellboy was a nice young kid, and when we got to our room, the confusion started. The room number was different to what was on the paperwork and the room was a double twin - I had booked for king. The bellboy didn't know anything and left. I called reception and explained we were in the wrong room. He said he will get someone to check and asked me to hold. I realised after a long time the line was dead. I called back and said sorry I may have hung up on you, he said he ended the call (though he had told me to hold?)...didn't apologise, that's fine... at least someone was coming to check our room... Two staff members holding linen and a mattress topper came by. I was confused, and said I wasn't expecting to have the twin bed converted. I usually wouldn't protest, but because I was heavily pregnant, I knew I wouldn't be comfortable. The staff members looked at me blankly and said they will change to a king bed. At this point, the floor/wing manager (I presumed) had arrived and explained they will put the topper on so it's a king bed. I explained I think the room was mixed up. He repeated himself... I was upset now. I apologised and said I could not accept as I did not book for this. Finally, he said he will call the reservations team to check first. They finally put us in the room I originally signed for, and unfortunately, was very late to my videocall business meeting. I was very disappointed, is this the 'exceptional service' the COMO brand's website boasts about? It's fine to make mistakes, but I was not offered anything and the least I wanted was an apology from SOMEBODY. This was supposed to be 5-star, but my experience so far was anything but. None of the staff even offered one for the inconvenience and the time they wasted that day. I was late for my online meeting because of this issue
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Date of stay: May 2022
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Anastasia L wrote a review 10 May
Jakarta, Indonesia2 contributions
We stayed at the Penthouse with 2 little kids and our stay was wonderful. The staff were attentive and the hotel was clean. The breakfast was very delicious, in room dining reasonably priced and off course very delicious too! The location of the hotel is awesome, it is close to everything in Canggu. The only minor thing was the private pool is not cleaned daily, so we prefer to swim in the main pool. Our stay was wonderful and we will definitely be back soon!
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Date of stay: April 2022
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rabbitdadyo wrote a review Apr 2022
Sanur, Indonesia16 contributions19 helpful votes
Stayed in a One Bedroom Seaview Residence. Great views. Amazing sunset. Spacious and clean room. Just perfect! But even better was the service. From check in to check out. Restaurant service also very good. Special mention to Ibu Tri at the restaurant (Como Beach Club) who went out of her way to look after us. The Spa is fabulous also. Highly recommend the signature 60min massage. Wonderful stay. Personalized service. Great guest recognition. Very, very good experience. Thank you all. 🙏 Adam.
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Date of stay: April 2022Trip type: Travelled
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Ken Sugijanto wrote a review Jan 2022
Surabaya, Indonesia124 contributions19 helpful votes
I finally got the chance to stay at their penthouse after postponing it for a year, loving this room so much! The design is all white like the usual Como, therefore it's bright, clean, and luxurious. The 2 bedrooms in the lower level are great but nothing compared to the master bedroom on the second floor. It's majestic! What makes this interesting is the pool, I have never encountered something like that.. Worth visiting and worth every money! Whenever your journey brings you to Canggu, do stay there. Besides, there's no other luxury resort in Canggu other than Como.. You only have one option and might as well stay in their highest category, The Penthouse :)
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Date of stay: January 2022
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Sleep Quality
Room Tip: The 3BR Penthouse
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Sifera S wrote a review Jan 2022
Malang, Indonesia68 contributions18 helpful votes
Perfect for everything. No complain at all. Must stay when in Canggu. Recommend for swimmers, family, surfers. SPA lovers must try, the gym is awesome. Only apprecation for this hotel. Comfortable. Big and bright
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Date of stay: January 2022Trip type: Travelled
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Rama N wrote a review Jan 2022
Jakarta, Indonesia30 contributions17 helpful votes
This hotel was built by feb 2018. Its not even four years the quality of the hotel structures and facilities has definitely gone down. Comparing to four season jimbaran, almost 30 years old, but still impeccable quality and maintenance. Definitely overrated hotel, and i wouldnt even consider buying a unit here
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Date of stay: January 2022Trip type: Travelled
Room Tip: Not worth paying the premium especially during peak season. It really is an overrated hotel
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Response from Amirah Hasna, Guest Services / Front Office at COMO Uma Canggu
Responded 10 Jan 2022
Dear 163raman, Thank you for taking the time to share your comments with us on TripAdvisor. I am disappointed to hear that your stay did not meet with your expectations. On behalf of the hotel’s team, I would like to take this opportunity to express our sincere apology for any inconvenience you experienced during your recent stay in the hotel. It is with much regret to learn such feedback regarding our penthouse, hotel structure and facilities. As a hotel dedicated to providing our guests with wonderful experiences, I am truly saddened to learn of any situation in which a guest feels we have fallen short of their expectations. I hope that we will have the opportunity to restore your confidence in us. Please feel free to contact me directly if I can be of any assistance. I can be reached by email at amirah.hasna@comohotels.com. Thank you for your time and I do hope to have the chance to welcoming you back and to regain your trust in our hotel. Warmest Regards, Amirah Hasna Room Division Manager
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rachelsaputro wrote a review Dec 2021
Washington12 contributions1 helpful vote
I booked this hotel mainly for it's location and proximity to all my favorite restarants, beach clubs, and beaches in Canggu. Due to the pandemic, the hotel only had about ~55 rooms available (typically I believe capacity is 150+ rooms) so I loved how quiet it felt compared to other large resorts in Bali. Como Beach Club is excellent. I spent hours there in the morning, daytime, and sunset. Love how close the parking lot is as well to lobby. Lobby is very well designed. Only con is that the Garden View rooms don't have a view. It's just a big private garden with a concrete wall. Biggest pro was the bed and linens. One of the most comfortable hotel linens I've ever experienced.
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Date of stay: December 2021
Location
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Response from Amirah Hasna, Guest Services / Front Office at COMO Uma Canggu
Responded 3 Jan 2022
Dear rachelsaputro, Thank you very much for your review. I am delighted to read that you had a great experience in our COMO Beach Club and I am also glad to learn that you compliment our bed as well as linens. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. We hope to have the pleasure of serving you again soon in 2022. Yours Sincerely, Amirah Hasna Room Division Manager
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Michele wrote a review Dec 2021
Jakarta, Indonesia4 contributions
Stayed here 3D2N and I was wrong to book the suite. It was gloomy and the hallway was dark and creepy. Upgraded my stay at 1 Bedroom Residence with Pool Lagoon. Better feeling, the room has jacuzzi, which was amazing!, and much larger room although the room felt very humid and a bit dark. Their restaurant view also faces the sea and has an amazing view. Unfortunately other than that, the stay was much disappointment. Food did not taste good at all (order benedict and nasi goreng) till we decided to skip breakfast for the next day, and they were not that clean. They gave us cups for tea which had full of dust and we accidentally drank it. We left early in the morning because we disliked the food and novody helped us when we checked out so we left with our luggage just like that. Although 10 mins later the front desk called to apologize and we appreciated the gesture, yet, overall, for the price, I would not stay here again after that experience. Hoping they will improve in the future.
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Date of stay: December 2021Trip type: Travelled
Room Tip: Skip the breakfast (not that worthy), stay at least in Residence, enjoy the jacuzzi, and check...
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Response from Amirah Hasna, Guest Services / Front Office at COMO Uma Canggu
Responded 5 Jan 2022
Dear michelelinus, Thank you for staying with us at COMO Uma Canggu, and sharing your valuable feedback. I understand not all aspects of your stay were what you had expected, especially the room condition, food, luggage assistance which was not being given in timely manner upon your departure. For this, please accept my sincere apologies. Rest assured that your food and beverage experience has been shared with our Restaurant Manager and his team. On a positive note, I am pleased to learn that you and your family found the Jacuzzi in the room and our beach club view to be your liking. We continue to look at ways to manage situations better and improve our service standards, so I thank you for your constructive feedback and the time you took to write this review. We look forward to welcoming you back to stay with us. Yours Sincerely, Amirah Hasna Room Division Manager
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Geneva wrote a review Dec 2021
Jakarta, Indonesia4 contributions3 helpful votes
Amazing holiday!! Had such a wonderful time here. When we first arrived, my husband and I shared a very concerned look. It didnt look like a 5 star hotel at all. Very plain and basic. Totally underwhelmed and we immediately lowered our expectations. But boy.. we’re in for a huge surprise!!!! All staffs were very attentive and friendly. The service was superb and the attention to details are very well done. Kudos to Ade and Dodik who looked after us since day 1. Very friendly and attentive. Breakfast at the Como Beach Club was excellent. It’s served as ala carte so we can order exactly what we want and still adhere to health and safety protocol. Loving the vast selection and everyday we tried something different and they’re all so yummy. Beautiful spot to watch the sunset too accompanied by tasty cocktails and yummy snacks. When we were there it was too hot and humid so my kids were complaining and broody. But in the morning, it’s perfect with the fresh sea breeze and beautiful view of the beach. Pity that their beach front is sooooo dirty.. if they’re cleaned up and well looked after, it would have been so much better. But for now, I would not feel safe to let my children walk around barefooted there.. I’ve seen some broken glass shards.. not happy. The room I must say is beautiful. We stayed in the 2 bedroom lagoon residence and it is perfect. The rooms are massive and very spacious, just perfect for us. It felt like home away from home. It is located on the ground floor and we can swim in their massive 115m lagoon at any time we want. We literally lived in the pool.. very clean and massive.. heavenly for a family of swimmers like us. We also managed to squeeze in some time for spa treatment. I had the deep tissue massage and my boys had the como shambala massage. It was truly heavenly. This hotel is definitely on my ‘must return’ list and I dont have a very long list for Bali. So, it’s that good. Can’t wait to come back here agaaiiinnnn.. til our next visit Como!! We’ll be back 💕
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Date of stay: December 2021Trip type: Travelled
Room Tip: Book your fave spot in advance for sunset watching
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2 Helpful votes
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Suprihatin wrote a review Nov 2021
Jakarta, Indonesia6 contributions1 helpful vote
Great hotel, reccomended for those with kids as the staffs in the kids club is very friendly, especially ms. Ayu. i stayed with my employer, Mr and Mrs Chandni, with the kid. the room was nice to, very comfy and spacious and the pool was nice too, big and spacious.
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Date of stay: May 2021Trip type: Travelled
1 Helpful vote
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PRICE RANGE
$187 - $496 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
COMO Echo Beach
LOCATION
IndonesiaBaliNorth KutaCanggu
NUMBER OF ROOMS
119
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Frequently Asked Questions about COMO Uma Canggu
Which popular attractions are close to COMO Uma Canggu?
Nearby attractions include Bali Climbing (0.4 km) and Uptown Girl echo Beach (0.2 km).
What are some of the property amenities at COMO Uma Canggu?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at COMO Uma Canggu?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at COMO Uma Canggu?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at COMO Uma Canggu?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to COMO Uma Canggu?
Conveniently located restaurants include Green Spot Cafe, Grass Terrace Cafe, and La Brisa.
Are there opportunities to exercise at COMO Uma Canggu?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does COMO Uma Canggu have airport transportation?
Yes, COMO Uma Canggu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at COMO Uma Canggu?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at COMO Uma Canggu?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to COMO Uma Canggu?
Many travellers enjoy visiting Tabanan Anom Palace (13.2 km), Blanjong Inscription (15.2 km), and Pura Dalem Sakenan Serangan (9.7 km).