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The Westin Tianjin

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335 Reviews from our TripAdvisor Community

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Showing 125: English reviews
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Reviewed 4 days ago NEWvia mobile

Stayed for 2 nights on business. 17th floor. Room temp was unbearable, tried to get it handled ie. Get a new room but it was a no go. Staff are not friendly and very robotic. Breakfast buffet was average with most of the hot food items cold. This is a Westin knock off hotel.

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Helpful?
Thank David H
Sydney, New South Wales, Australia
Reviewed 5 days ago NEWvia mobile

Very nice hotel with excellent facilities. Good executive lounge with small selection of food. Excellent room with spacious bathroom. Most of the staff are friendly and helpful when they are not looking at their phones or chatting amongst themselves. Some staff can't speak English. Unlike some other western hotels in China, this one does not use a VPN, so when...

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Helpful?
Thank Eventful_Thor
London, United Kingdom
Reviewed 1 week ago via mobile

Booked this hotel due to its proximity to my client's office. It was clean, well equipped and generally did all the things you would expect from a midrange business hotel- with one notable exception. My room stayed at around 26/27 degrees C the entire time I was there - no matter what I did with the AC. There is a...

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Helpful?
Thank NjyD
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Dear Valued Guest, thank you for staying in The Westin Tianjin and taking the time to share your experience to us. It is wonderful to hear that you enjoyed convenient location. As you mentioned, The Westin Tianjin has very strategic location with easy access to most major place in town. However it’s sad to hear that for the air-condition items...

Cincinnati, Ohio
Reviewed 1 week ago

Had a business trip to Tianjin. Luckily for me, the Chinese business team I was working with was staying here. I was fortunately upgraded to a suite on the 14th floor. The room was fantastic. Huge walk-in closet, nice bathroom and shower, but most importantly was the king size bed. And I get a nice deep sleep when I'm in...

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Helpful?
Thank Kevin C
TheWestinTianjin101, 总经理 at The Westin Tianjin, responded to this review

Dear Kevin, Thank you very much for staying with us and for you valuable feedback! Me and my team are pleased to hear that your particularly enjoyed our signature Heavenly Beds® and shower, you are exactly right that our bathrooms are featuring decadent rainforest showers to supply our Guests a wonderful experience. As you mentioned, all the Westin Executive Club...

Reviewed 3 weeks ago via mobile

Good standing hotel with beautiful rooms (comfortable king size bed, nice bathroom,...) A few negative points that may justify the three star rate : * Temperature control ineffective: the room was too warm * The level of equipment is ok but the device supposed to support IPhone didn't work

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Helpful?
Thank Sophie J
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings Sophie J, Thank you for choosing The Westin Tianjin and it is wonderful to hear that you particularly enjoyed our signature Heavenly Bed, the spacious rooms and our bathroom which is featuring decadent rainforest showers. However, please accept our apologies for not meeting your expectations during your recent stay. We are appreciated for the constructive comments you have given...

Moscow, Russia
Reviewed 3 weeks ago

All rooms smell like smoking rooms, had to change the room, but the smell was only slightly "better". No of my three credit cards from different European banks was accepted from the first time, only after 15 minutes and because I insisted to repeat operations. Every operation needs to be insisted on, besides of card accept deposit in USD (wanted...

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Helpful?
Thank Nata_DD
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings Nata_DD, Thanks you for staying with us and taking the time to post this review. We are delighted about your nice word on the breakfast. However, please accept our apologies for the experiences that have given you a less than satisfactory impression. We are addressing the challenges you have mentioned with our relevant leaders and please rest assured that...

Reviewed 4 weeks ago via mobile

The Westin Tianjin is a great bang for the buck. The Exective lounge is nice, the staff is friendly, and the food is good. On the second floor there is a nice bar with good music, pool, and darts. Everything an expat would hope for!

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Helpful?
Thank mrchristiangrey
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Dear mrchristiangrey, Greetings! Thank you for choosing The Westin during your recent visit to Tianjin. We are glad that you enjoyed your stay with us, and it is wonderful to hear that you particularly enjoyed our Qba and Executive lounge. We are appreciated for your kindly recommendation. I look forward to welcoming you back very soon at The Westin Tianjin!...

Raleigh, North Carolina
Reviewed 7 February 2017

The Westin Tianjin is centrally located, and well-appointed. One of the biggest gripes I have with Chinese hotels is the comfort level of the beds --- the Westin heavenly bed to the rescue! The staff were great and most of the front-desk staff spoke (some) English. Service was top notch, rooms were clean and decorated in-line with the photos posted...

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Helpful?
Thank vmc923
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Dear vmc923, Thank you for choosing The Westin Tianjin during your recent visit to Tianjin.We are glad that you enjoyed your stay with us, and it is wonderful to hear that you particularly enjoyed our signature Heavenly Bed, the spacious rooms and convenient location. Meanwhile we are glad to know that you satisfied with our staff service. Once again thank...

Reviewed 4 February 2017

all positives....great experience from check-in to check-out...concierge horribly busy (Christmas day) went out of his way to help me acquire the train tickets I couldn't do as I have no CN ID....excellent rooms, nice views across TJ,,,,definitely to recommend

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Helpful?
Thank asie f
Langley City, Canada
Reviewed 9 January 2017 via mobile

I recently submitted a positive review for this hotel based on the veteran staff who are great and I appreciate the excellent service I receive. However, I've noticed of late that, I presume to cut costs, this hotel hires almost a majority of interns, a good number who cannot speak English above a very basic level. Two times they were...

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Helpful?
1Thank Murray M

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry

Additional Information about The Westin Tianjin

Address: No.101 Nanjing Road, Heping District, Tianjin 300040, China
Region: China > Tianjin Region > Tianjin > Binjiang Road , Xiaobailou , Heping District , Hexi District
Price Range: ₹ 7,527 - ₹ 8,967 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Tianjin 5*
Number of rooms: 275
Reservation Options:
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Also Known As:
The Westin Tianjin Hotel Tianjin
Hotel Style:
#7 Spa Hotel in Tianjin
#10 Luxury Hotel in Tianjin
#13 Business Hotel in Tianjin
#22 Best Value Hotel in Tianjin
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Questions & Answers

Questions? Get answers from The Westin Tianjin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing Nanjing Road”
 of 5 bubbles OZ_peter, 5 Nov 2016 | Read review
“My room was a good size but no care, and not clean. I wish they do a better job.”
 of 5 bubbles tealhallmark, 28 Oct 2016 | Read review
“Ask for a higher room to enjoy the excellent views”
 of 5 bubbles 54Aussie, 10 Jul 2016 | Read review
“Rooms along the front have a great view across the city. Try the street food for breakfast (jianbing 煎饼)”
 of 5 bubbles OZ_peter, 27 May 2016 | Read review
“can't get better service or amenities”
 of 5 bubbles 545josephb, 23 May 2016 | Read review
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