We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN PLUS Landing Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
BEST WESTERN PLUS Landing Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

344 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 339: English reviews
Bellingham, Washington
2 reviews
Reviewed 3 days ago NEW

The Best western Landing is like staying at home only better! Staff is warm and caring, amenities plentiful, a great value - I would stay here again and again, Wonderful views of the Tongass Narrows, close proximity to Grocery store and Hospital, easy access in and out. Two restaurant choices, food is very good - good variety as well. If... More 

Review collected in partnership with Best Western

Helpful?
Thank Ken T
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Ken: Thank you for taking the time to write a review of our property. We appreciate all the great things you had to say about us. We are extremely happy to hear that you would return again and again. Sounds like our staff has stepped up and taken care of your needs. We love hearing that! Please remember us... More 

Sitka
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016

I stayed in the new wing of the hotel and found the rooms to be very large and very comfortable. The rooms in the older wing are smaller but very comfortable. The furniture in the hotel have all been updated and are nearly new looking. The rooms are very clean and the maid staff is very friendly and helpful. The... More 

Helpful?
Thank Hilliard L
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Hilliard L: We appreciate your review. Thank you for taking the time to do one. We are so happy to hear that you enjoyed the new wing of the hotel. Yes, they are much larger. Thank you for your compliments to our maid staff. They work very hard to meet our cleanliness standards. Glad you had a good stay.... More 

Kent, Washington
Level Contributor
189 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 October 2016

We stayed here for 4 days and it was a good value and nice location. The hotel is in need of some back things such as working A/C.......there is a fan in the closet?! The staff is really nice, Phillip at the front desk remembers your name every day!!!! Franny, I hope that's her name, at the front desk is... More 

Helpful?
Thank 1968ChevyDude
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello 1968ChevyDude: We are sorry to hear that you felt you needed more than a fan in your room to cool it down. We will have our maintenance department check the value on the heater in the rooms to make sure they are not stuck open. Our weather in Ketchikan does not normally require air conditioning. Thank you for your... More 

Tacoma, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 October 2016

The room was roomy. That was nice. However, there was no continental breakfast offered. Instead, there is a restaurant at the hotel, but the prices seemed a bit too steep to suite me. When I travel for business I am traveling to make money, not spend it where avoidable to do so. I stayed at hotel ten days. I found... More 

Review collected in partnership with Best Western

Helpful?
Thank Rick M
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Rick M: We are sorry to hear that you feel you need to stay elsewhere on your future trips to Ketchikan. We do offer fruit at the front desk (and Occasionally Danish) as well as coffee. We also have a Grab and Go bag that is available early in the morning before our restaurant opens. The Grab and Go... More 

California Central Coast
Level Contributor
172 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 11 October 2016

We spent five nights in the hotel and enjoyed our stay. The hotel is not close to downtown, but there is a shuttle that runs regularly. However, it is directly across the street from the ferry terminal, which was handy for us (coming from Prince Rupert and going to Haines). The hotel has a small attractive lobby that serves coffee... More 

Helpful?
Thank PalmSpringsVisitors
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear PalmSpringsVisitors: Thank you for your review. We are so happy to hear that you enjoyed your stay with us and that you will choose our hotel again for your stay when in Ketchikan. We apologize for the ripple in the carpet. We are working on getting any rooms with this problem fixed. It is nice to hear that our... More 

Miami, Florida
Level Contributor
4 reviews
Reviewed 4 October 2016 via mobile

I recently stayed at this hotel while visiting a friend who is working in Ketchikan. The hotel was very clean, the staff was extremely friendly and helpful. The shuttle is very convenient and pretty much can take you to all the places one needs to get to. I will definitely stay again when I return to Ketchikan.

Helpful?
Thank yeny2114
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Yeny2114: My apologies for not responding to your review earlier. We wish to thank you for taking the time to do a review. We are happy to hear you found our staff friendly and helpful and the shuttle service convenient to your needs. It is very nice to hear that you will stay with us again upon your return.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2016

I have stayed at this property twice on business. The staff is welcoming and attentive, the rooms are comfortable, clean and well appointed. If I am ever back in Ketchikan for business or pleasure, the Best Western will definitely be my first choice.

Review collected in partnership with Best Western

Helpful?
1 Thank Z5284HNtonyf
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello Z5284HNtonyf: Thank you for your review. Also, thank you for your comments about our staff and the clean, comfortable rooms. We are very proud of our housekeeping staff and the job they do. It is very nice to hear that you will make our hotel your first choice in Ketchikan. We hope that visit back will be very soon.... More 

oceanside
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2016

Arrived to a friendly , helpful staff! Found the rooms large ,clean and modern! Both restaurants in hotel were tasty, and service was excellent! We had a very good stay and will use again every time I am in Ketchikan!

Helpful?
Thank j h
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello jh: Love to hear that you enjoyed both our restaurants and the service you received. Also, nice to hear your stay was good and that you will use us again when you are in Ketchikan. Hopefully, you will make that next visit soon. We enjoyed serving you! Thanks for the comments. Linda Peters, G.M. More 

Washington
Level Contributor
10 reviews
3 hotel reviews
Reviewed 15 September 2016

We had to stay unexpectedly one night in Ketchikan, AK. There are not many hotels/motels to choose from. We were disappointed in the price, but they have no trouble filling the rooms up there. The hotel was clean, the restaurant and bar were nice and comfortable. The shuttle drivers were so kind, attentive and fast. Everyone that worked there was... More 

Helpful?
Thank FinnChick12
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear FinnChick12: We appreciate your comments concerning our hotel and our staff. We are very happy to hear that you have found our staff to be friendly and always having a smile with a friendly hello. Thank you for your continuing support by staying with us again. Thank you for taking the time to do the review. Linda Peters, G.M. More 

Dallas, Texas
Level Contributor
231 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 14 September 2016

Our family of 5 adults stayed in the Best Western Plus landing in Ketchikan and were very pleased. The rooms are clean and comfortable with plenty of space. In room coffee and convenient restaurant in the lobby which serves great breakfast. The best part is that they will shuttle you from the ferry to downtown - anywhere that is close... More 

Helpful?
Thank eatsleeptour
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear eatsleeptour: Thank you for taking the time to review our property. We are happy to hear you were pleased with your accommodations at our hotel. Our shuttle van is very important to our guests and glad that you used that amenity which we offer. You are correct that we do not have A/C. We do not usually need it... More 

87 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (31)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (4)
Viewed
Dining (3)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (56)
Viewed
Hotel & Grounds (9)
Viewed
Dining (8)
Viewed
Room/Suite (20)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ketchikan hotels
3.6 km away
Inn at Creek Street
Inn at Creek Street
#2 of 10 in Ketchikan
290 reviews
3.5 km away
Cape Fox Lodge
Cape Fox Lodge
#3 of 10 in Ketchikan
219 reviews
2.5 km away
Edgewater Inn Restaurant & Marina
Show Prices
Show Prices
Show Prices
3.1 km away
Gilmore Hotel
Gilmore Hotel
#6 of 10 in Ketchikan
154 reviews
3.3 km away
Waterfall Resort Alaska
Waterfall Resort Alaska
#4 of 10 in Ketchikan
52 reviews
4.5 km away
Black Bear Inn
Black Bear Inn
#1 of 18 in Ketchikan
136 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
With 107 rooms and suites, this beautiful hotel is your first stop traveling via Alaska Airlines, Alaska Marine Highway or the Inter Island Ferry. The BEST WESTERN PLUS Landing also houses the two most popular local restaurants in Ketchikan. The extremely busy Landing Restaurant, open from 6am daily serving breakfast all day, lunch and dinner. Jeremiah's the upstairs pub featuring an open kitchen, casual dining, and is open till late. There is a cozy fireplace, full cocktail service, beers on tap and an outside deck overlooking the Tongass Narrows. The well appointed guest rooms and suites offer everything the discerning guest could need. There is high speed internet and complimentary wireless throughout the property, secure parking, a fitness center, business center, guest laundry, courtesy shuttle service and premium cable TV with HBO. ... more   less 

Additional Information about BEST WESTERN PLUS Landing Hotel

Address: 3434 Tongass Ave., Ketchikan, AK 99901
Region: United States > Alaska > Ketchikan
Price Range: ₹ 9,986 - ₹ 17,646 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Landing Hotel 3*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Travelocity, Cheap Tickets, HotelsforEveryone, Odigeo and Priceline so you can book your BEST WESTERN PLUS Landing Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ketchikan
Ketchikan Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Landing Hotel staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from BEST WESTERN PLUS Landing Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very popular place to stay make your reservations as soon as you can....”
 of 5 bubbles hilliardl, 18 Oct 2016 | Read review
“Ask for the new section! Rooms are bigger and better”
 of 5 bubbles jh328, 16 Sep 2016 | Read review
“Large Rooms, Comfy Beds”
 of 5 bubbles FinnChick12, 15 Sep 2016 | Read review
“Close to the front desk on the bottom floor as the corridors are long.”
 of 5 bubbles noral526, 25 Aug 2016 | Read review
“Back rooms are much quieter”
 of 5 bubbles domagojc2015, 22 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay